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All Journal PIKSEL : Penelitian Ilmu Komputer Sistem Embedded and Logic CESS (Journal of Computer Engineering, System and Science) JURNAL MEDIA INFORMATIKA BUDIDARMA JurTI (JURNAL TEKNOLOGI INFORMASI) KOMPUTA : Jurnal Ilmiah Komputer dan Informatika Jurnal IPTEK Bagi Masyarakat Sistem Pendukung Keputusan dengan Aplikasi Jurnal Pengabdian Masyarakat dan Riset Pendidikan Bigint Computing Journal
Muhammad Yasin Simargolang
Informatics Engineering; Universitas Asahan
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Education Electrical & Electronics Engineering Languange, Linguistic, Communication & Media Mathematics Mechanical Engineering Physics Public Health Social Sciences Other

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Journal : bigint computing journal

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Digital Innovation of Election Administration Registration Application to Improve Accuracy of Legislative Candidate Data Arief Fathur Rahman; Muhammad Yasin Simargolang; Novica Irawati
Bigint Computing Journal Vol 3 No 1 (2025)
Publisher : Ali Institute of Reseach and Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55537/bigint.v3i1.1053

Abstract

Currently, the data registration procedure required by the North Sumatra Provincial General Election Commission is still done traditionally. Therefore, all legislative candidates from political parties must directly provide the required data in document format or written sheets. As a solution to this problem, it is recommended that an application be used to check and register the data required by the North Sumatra Provincial General Election Commission. This application uses the PHP programming language, MySQL as a database, and the waterfall method will be applied to computerize the process, making it faster and more accurate. The design of this application consists of two elements: the North Sumatra Provincial General Election Commission administrator, who handles the checking and filtering of the required data for each legislative candidate, and the political party administrator, who inputs the data for the legislative candidate. The implementation of this application is expected to increase efficiency, reduce errors, and support transparency in the legislative candidate registration process.
Optimization of Official Correspondence Management with Google Sheets Rifki Ade Ananda; Moses Adeolu Agoi; Muhammad Yasin Simargolang
Bigint Computing Journal Vol 3 No 2 (2025)
Publisher : Ali Institute of Reseach and Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55537/bigint.v3i2.1137

Abstract

Administrative management of letters in higher education environments still often faces various obstacles, especially if they are still using manual methods. At the Faculty of Tarbiyah and Teacher Training UINSU, the old system often causes delays in processing, errors in letter numbering, and difficulties when searching for archives. This study aims to see how the implementation of Google Sheets can help optimize digital letter management. The method used is descriptive qualitative, with data collected through direct observation and interviews with four administrative staff from three different divisions. The analysis was carried out using a thematic coding approach and inductive content. The results of the study showed a significant increase: the time for recording letters was reduced by 60%, searching for archives became 80% faster, and archiving time was also reduced by 80%. Numbering accuracy increased thanks to the automation feature, while transparency between units improved because all data could be accessed together in real time. In addition, the use of Google Sheets reduces operational costs because it does not require additional devices or software. From these findings, it can be concluded that Google Sheets is a simple but effective digital tool to help the administration process become more efficient, accurate, and transparent. This model also has the potential to be applied to other administrative units that are looking for practical solutions in the digitalization process.
Measuring Service Quality Gaps in Village Administration: A SERVQUAL-Based Approach to Community Satisfaction Assessmen Aqilla Sintiya; Muhammad Yasin Simargolang; M. Faisal Afiff Tarigan
Bigint Computing Journal Vol 4 No 1 (2026)
Publisher : Ali Institute of Reseach and Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55537/bigint.v4i1.1499

Abstract

This study examines the quality of administrative services in Sei Mencirim Village by applying the Service Quality (SERVQUAL) method. A quantitative descriptive approach was adopted, with data collected through questionnaires distributed to residents who actively use village administrative services. The research instrument was developed based on the five SERVQUAL dimensions: tangibles, reliability, responsiveness, assurance, and empathy. The findings indicate that all service dimensions show positive gap values between community perceptions and expectations, with an overall average gap of 0.85. This result suggests that the services provided by the village administration generally meet, and in several aspects exceed, community expectations. Among the five dimensions, assurance recorded the highest gap value, reflecting strong public confidence in staff competence and service security. In contrast, reliability showed the lowest gap value, although it remained within the satisfactory category. Overall, the study reveals that community members are satisfied with the administrative services provided by Sei Mencirim Village. Nevertheless, improving service reliability—particularly in terms of consistency, accuracy, and timeliness—remains necessary to ensure sustainable service quality. This research contributes empirical evidence on village-level public service performance and offers practical insights for policymakers seeking to improve administrative service delivery through a SERVQUAL-based evaluation framework.
Co-Authors Adi Widarma Agung Ardiansyah Agus Perdana Windarto Ananda Salsabila Khairi Anggika Wardani Anisha Fhuza Hasibuan Aqilla Sintiya Arief Fathur Rahman Ayu Amelia Pangesti Diana Asmarani Siregar Edi Suharto Evi Kurnia Wati Farhan Graha Hidayat Fitri Kasih Helki Saidah Tamba Helmi Fauzi Siregar Imam Fadli Nasution M. Faisal Afiff Tarigan Mardiana Puspita Sari Mawar Nur Fazira Mhd Zahir Az Zikri Moses Adeolu AGOI Muhammad Dedi Irawan Muhammad Hendrik Koto Muhammad Noor Hasan Siregar Myra Thasandra Nabila Novica Irawati Novica Irawati Nurmala Nasution Rifki Ade Ananda Sri Rahmawati Tika Liana Wiyoga Agung Warsito Yulia Imanita Yustria Handika Siregar