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All Journal INFERENSI Muqtasid: Jurnal Ekonomi dan Perbankan Syariah Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Journal of Business Management and Islamic Banking Jurnal Magister Ekonomi Syariah J-CEKI
Joko Setyono
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Religion Arts Humanities Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences

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Journal : INFERENSI

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ANALISIS CORPORATE SOCIAL RESPONSIBILITY, LOYALITAS NASABAH, CORPORATE IMAGE DAN KEPUASAN NASABAH PADA PERBANKAN SYARIAH Fetria Eka Yudiana; Joko Setyono
INFERENSI: Jurnal Penelitian Sosial Keagamaan Vol 10, No 1 (2016)
Publisher : State Institute of Islamic Studies (IAIN) Salatiga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18326/infsl3.v10i1.93-114

Abstract

The purpose of this research is to analize the effect of the implementation of Corporate Social Responsibility (CSR) on customer loyalty to the corporate image and customer satisfaction as an intervening variable. This research is a survey research which used a quantitative approach. The data were obtained from 100 respondents from all customers Sariah Banking in Central Java and Yogyakarta by using purposive sampling technique. The research model testing technique used the path analysis approach using multiple regression. The results of this research suggests that CSR is positive and significant impact on the corporate image, CSR positive and significant impact on customer satisfaction, corporate image positive and significant impact on customer loyalty, customer satisfaction positive and significant impact on customer loyalty, CSR has positive effect but not significant on customer loyalty.
KONSTRUKSI KOPETENSI PROFESIONAL SARJANA EKONOMI SYARIAH PADA LEMBAGA KEUANGAN SYARIAH Misnen Ardiansyah; Ibnu Qizam; Joko Setyono
INFERENSI: Jurnal Penelitian Sosial Keagamaan Vol 7, No 1 (2013)
Publisher : State Institute of Islamic Studies (IAIN) Salatiga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18326/infsl3.v7i1.99-122

Abstract

This study aims to analyze the perception of either students of higher education institutions of Islamic economics, or that of Islamic financial institutions, or that of institutions of sharia industry concerned with the competence of Islamic economics scholars. Data were obtained through the distribution of questionnaires in universities and branch offices of Islamic financial institutions in Yogyakarta selected by purposive sampling method. The analytical techniques used to address the hypothesis in this study was path analysis using the Partial Least Square (PLS) version 1.01. The results showed there is a positive influence of higher education institutions’ perceptions on students’ perceptions in the development of competence. However, both higher education institutions’ perceptions and students’ perceptions had no effect on the perception of the industry. This shows that there is still a gap between the competencies developed by higher education institutions and industrial needs.
Co-Authors Ahmad Choiri Aminuddin Ariga, Adi Ayu Wandirah Caniago, Muhammad Ali Imran Fetria Eka Yudiana Harahap, Lukman Hakim Ibnu Qizam Lilik Bintartik Misnen Ardiansyah Nindy Dewi Iryanto Sirejeki Sirejeki Wahyu Wibowo