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Penerapan Metode Balanced ScoreCard Sebagai Suatu Sistem Pengukuran Kinerja pada PT Dritama Brokerindo, Jakarta Timur Haryadi Sarjono; Arko Pujadi; Henry Wono Wong
Binus Business Review Vol. 1 No. 1 (2010): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v1i1.1063

Abstract

This research was done in insurance company of PT Dritama Brokerindo, East Jakarta, by using Balanced Scorecard method, with four perpectives which measured, which are the finance perpective (financial statement), customer perpective (quizioner), perpective process internal business (quizioner) and in growth, and study perpective (quizioner). With total employees 18 employees people, serving company customer about almost 1500.Research method which used is descriptive method with research type is case study. data analyse Technique which used is using primary data processing, like : field study, interview, quizioner and also secondary data with data collecting from company which is in the form of financial statement year 2005 - 2008. Research result that, performance PT Dritama Brokerindo which during the time measured traditionally, the management not get clear information, and measured about non finansial aspect of company. Triedly apply system of performance measurement with Balanced Scorecard, got the comprehensive and more complete result about condition of company which in fact. Pursuant to result of research from entirety aspect, obtained a total score 110, or value three which shown Good Enough criterion. 
Sosialisasi Peningkatan Kualitas Pelayanan Koperasi Harapan Sejahtera-19, Bekasi Ktut Silvanita Mangani; Arko Pujadi; Saut Pane; Norman Edy; Rini Yulia
JURNAL Comunità Servizio : Jurnal Terkait Kegiatan Pengabdian kepada Masyarakat, terkhusus bidang Teknologi, Kewirausahaan dan Sosial Kemasyarakatan Vol. 4 No. 2 (2022): OKTOBER
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat (LPPM), Univesitas Kristen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33541/cs.v4i2.4208

Abstract

The progress of the cooperative business is influenced by the management pattern, type of the business, capital, activity of its members, and others. Therefore, a cooperative needs to know whether the cooperative implemented a good management pattern and produces good performance, and meets the expectations of its members. This Community Service (PkM) activity is a socialization of the results of a survey on the service performance of the Cooperative of Harapan Sejahtera-19 towards the expectations of the residents of RW 19 Graha Harapan Housing, Mustika Jaya Village, East Bekasi. By knowing the opinions of the members and the community involved in the cooperative's activities, then the cooperative can improve its performance to meet the expectations of its customers. The method is to describe service performance and service satisfaction, then analyze them using a Cartesian diagram. Based on the diagram, then produces recommendations for the development of the Cooperative of Harapan Sejahtera-19. Input for cooperative management is about clarity of information related to cooperative performance as well as easier loan procedures and requirements. Keywords: Cooperative; service performance; services satisfaction
The Effect of Return Expectation, Motivation, Perceived Value of Risk and Technological Progress on Investment Decision in Sharia Peer to Peer Lending Abdul Manap; Yusmita Hawari; Andriani Lubis; Eddy Sukandar; Arko Pujadi
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 9 No. 2 (2023): April 2023
Publisher : Sekretariat Pusat Lembaga Komunitas Informasi Teknologi Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v9i2.955

Abstract

The purpose of this research is to test and analyze the effect of perceived risk on investment decisions in Islamic peer to peer lending, test and analyze the effect of expected returns on investment decisions in Islamic peer to peer lending, test and analyze behavioral motivation on investment decisions in peer to peer sharia lending, examines and analyzes the effect of technological advances on investment decisions in sharia peer to peer lending and analyzes the simultaneous influence of perceived risk, expected return, behavioral motivation and technological advances on investment decisions in sharia peer to peer lending. This study was concluded that the higher the risk received, the greater the investment decision. This is because the sample of respondents in this study already has sufficient knowledge about investment, where to obtain high returns must be accompanied by high risks as well. In addition, the behavioral motivation variable also influences the investment decision variable significantly. The reason for this could be that the respondents in this study felt more confident if they knew that their company's reputation was good and would have more confidence in the information and recommendations provided by other parties as a basis for making investment decisions.