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Sosialisasi Peningkatan Kualitas Pelayanan Koperasi Harapan Sejahtera-19, Bekasi Ktut Silvanita Mangani; Arko Pujadi; Saut Pane; Norman Edy; Rini Yulia
JURNAL Comunità Servizio : Jurnal Terkait Kegiatan Pengabdian kepada Masyarakat, terkhusus bidang Teknologi, Kewirausahaan dan Sosial Kemasyarakatan Vol. 4 No. 2 (2022): OKTOBER
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat (LPPM), Univesitas Kristen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33541/cs.v4i2.4208

Abstract

The progress of the cooperative business is influenced by the management pattern, type of the business, capital, activity of its members, and others. Therefore, a cooperative needs to know whether the cooperative implemented a good management pattern and produces good performance, and meets the expectations of its members. This Community Service (PkM) activity is a socialization of the results of a survey on the service performance of the Cooperative of Harapan Sejahtera-19 towards the expectations of the residents of RW 19 Graha Harapan Housing, Mustika Jaya Village, East Bekasi. By knowing the opinions of the members and the community involved in the cooperative's activities, then the cooperative can improve its performance to meet the expectations of its customers. The method is to describe service performance and service satisfaction, then analyze them using a Cartesian diagram. Based on the diagram, then produces recommendations for the development of the Cooperative of Harapan Sejahtera-19. Input for cooperative management is about clarity of information related to cooperative performance as well as easier loan procedures and requirements. Keywords: Cooperative; service performance; services satisfaction
Marketing risk analysis of red chili Atahasi Ronokusumo; Ktut Silvanita Mangani
JURNAL MANAJEMEN Vol 13, No 4 (2021): Desember
Publisher : Faculty of Economics and Business Mulawarman University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/jmmn.v13i4.10168

Abstract

This study aims to determine the marketing risks as a whole in red chili agribusiness in the Cibedug village, Ciawi area. West Java is one of the chili agribusiness centers closest to the capital city which is a very large market potential. Starting with a group discussion forum among red chili farmers, the authors use interviews as well as surveys of red chili agribusiness entrepreneurs. Data analysis was carried out in a simple qualitative and quantitative way that found at least 10 (ten) unwanted events and the impact of existing opportunities, unwanted events that must be prioritized to be mitigated. The most extreme risk of unwanted events namely different retail price constraints; end consumers who don't take much; profit margins are being eroded by unexpected costs and difficult to find marketing channels that buy routinely.
Discussion Regarding the Development of Lake Toba Geopark Tourism and Inter-Regional Cooperation with the Management Agency Toba Caldera UNESCO Global Geopark Posma Sariguna Johnson Kennedy Hutasoit; Suzanna Josephine L Tobing; Rutman Lumbantoruan; Ktut Silvanita Mangani; Ricky Martin Manullang
JURNAL Comunità Servizio : Jurnal Terkait Kegiatan Pengabdian kepada Masyarakat, terkhusus bidang Teknologi, Kewirausahaan dan Sosial Kemasyarakatan Vol. 5 No. 1 (2023): APRIL
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat (LPPM), Univesitas Kristen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33541/cs.v5i1.4620

Abstract

The establishment of the Toba Caldera as a UNESCO Global Geopark provides opportunities for local village communities to promote culture and local products and create wider employment opportunities. The purpose of this community service activity is to gain an understanding of the importance of inter-regional cooperation in the development of the UNESCO Global Geopark Toba Caldera tourist area. This inter-regional cooperation can provide sustainable growth, thereby increasing the welfare of local communities. The activities were carried out by visiting the UNESCO Global Geopark Toba Caldera Management Agency, especially at the Samosir Regency Regional Government Office. The development of the Lake Toba area needs to be carried out jointly with the eight regencies around the Lake Toba area in an integrated and sustainable manner, and it cannot work alone. For example, in procuring and repairing roads as entrances to tourist areas, especially tourist villages in the Lake Toba Region. No region can provide for itself because each region has advantages and disadvantages that can be mutually beneficial through good cooperation. Keywords: Geopark, Toba Lake, Toba Caldera, Regional Cooperation, North Sumatra
Implementation of Operational Risk Management in Teller Units at Bank BCA KCU X Ira Rakai Pikatan; Tarsicius Sunaryo; Ktut Silvanita Mangani
Jurnal Indonesia Sosial Sains Vol. 5 No. 07 (2024): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jiss.v5i07.1193

Abstract

This research aims to determine how to implement operational risk management of teller units at PT Bank Central Asia KCU X in East Jakarta. Bank operational risks continue to evolve and require good risk management to reduce the emergence of other risks. The type of research used in this study is a quantitative method used to collect data and measure risk with the formula R = P X D. In collecting data, there are several methods used by the author, namely using participatory observation, interviews, document studies and also questionnaires involving tellers in BCA KCU X. The application of operational risk management takes place starting from the business process of the teller unit which starts from morning to evening. The business process starts with preparing the teller area, then the call to the queue for customers to transact to the end-of-day process, namely teller balancing and checking teller activity reports. The study results show that BCA has implemented operational risk management in accordance with Bank Indonesia regulations and has mitigation measures in place for the risks that occur. The benefit of this research is that it will increase insight for similar agencies in implementing reliable operational risks.
Implementation of Operational Risk Management in Teller Units at Bank BCA KCU X Ira Rakai Pikatan; Tarsicius Sunaryo; Ktut Silvanita Mangani
Jurnal Indonesia Sosial Sains Vol. 5 No. 07 (2024): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jiss.v5i07.1193

Abstract

This research aims to determine how to implement operational risk management of teller units at PT Bank Central Asia KCU X in East Jakarta. Bank operational risks continue to evolve and require good risk management to reduce the emergence of other risks. The type of research used in this study is a quantitative method used to collect data and measure risk with the formula R = P X D. In collecting data, there are several methods used by the author, namely using participatory observation, interviews, document studies and also questionnaires involving tellers in BCA KCU X. The application of operational risk management takes place starting from the business process of the teller unit which starts from morning to evening. The business process starts with preparing the teller area, then the call to the queue for customers to transact to the end-of-day process, namely teller balancing and checking teller activity reports. The study results show that BCA has implemented operational risk management in accordance with Bank Indonesia regulations and has mitigation measures in place for the risks that occur. The benefit of this research is that it will increase insight for similar agencies in implementing reliable operational risks.
Pembinaan Etika Komunikasi, Ketahanan dan Kesehatan Keluarga, serta Manajemen Keuangan: Pembinaan Majelis dan Jemaat di Gereja Toraja Kuala Lumpur Malaysia Ktut Silvanita Mangani; Djoys A. Rantung; Bernadetha Nadeak; Mesta Limbong
JURNAL Comunità Servizio : Jurnal Terkait Kegiatan Pengabdian kepada Masyarakat, terkhusus bidang Teknologi, Kewirausahaan dan Sosial Kemasyarakatan Vol. 6 No. 2 (2024): OKTOBER
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat (LPPM), Univesitas Kristen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33541/cs.v6i2.6079

Abstract

Abstract In performs its services, the church needs to implement communication ethics so that good and understandable communication occurs. The church needs to organize with all the risks it faces. This shows the need for good management, including financial management in the church. Apart from that, family resilience and health are also needed in building relationships between family members in order to create harmonious relationships in building a Christian congregation. This community service activity aims to provide an understanding of communication ethics, family resilience and health, as well as financial management in the church. Using lecture and discussion methods. This activity received a very good response from all participants as seen from their enthusiasm in participating in this training. They also hope that UKI can provide further training and other activities.