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All Journal Jurnal Aplikasi Fisika Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Pengabdian Masyarakat Ilmu Terapan (JPMIT) Prosiding Seminar Nasional Pengabdian kepada Masyarakat (SINAPMAS) Jejak digital: Jurnal Ilmiah Multidisiplin
Herdianto Herdianto
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Analysis of Effect of Service Quality on Satisfaction Inpatient at Ibunda Hospital, Bagan Batu Village Herdianto Herdianto; Dedi Afandi; Abdurrahman Hamid
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 3 (2022): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i3.6924

Abstract

This study aims to determine and analysis of effect of service quality on satisfaction inpatient at Ibunda Hospital, Bagan Batu Village. This study uses a quantitative approach. This research is conducted at Ibunda Hospital, Bagan Batu Village. The time of this research is from May to July 2022. The population in this study are inpatients at Ibunda Hospital. The technique of determining the informants used proportional sampling. The sample used is 96 respondents using the slovin sampling technique. The analytical method used in this study is a simple linear regression analysis method. The results show that service quality has a significant effect on satisfaction inpatient at Ibunda Hospital, Bagan Batu Village.
Co-Authors Abdurrahman Hamid Adisastra Pengalaman Tarigan Agustina Arida Aminur Aminur Andi Mulk Rahim Akbar Arman Faslih Dedi Afandi Hendry . Ikhsan, Ainussalbi Al Jaya, St. Nawal Jumadil Nangi La Agusu Luh Putu Ratna Sundari Muh. Jun Sawal Muh. Miftahul Fadli Risal Day Setyo Abdi Nugroho Try Sugiyarto Soeparyanto Yuliana Yuliana Yustin Biringgalo