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PENGARUH KOMPETENSI KEPRIBADIAN DAN EFIKASI DIRI GURU TERHADAP KINERJA GURU YANG DIMEDIASI OLEH KOMITMEN ORGANISASIONAL ( Studi Pada Guru SMK Negeri Se Sub Rayon 01 Kota Semarang ) Salimah, Salimah; Mindarti, Ceacilia Sri
Jurnal Ilmiah Telaah Manajemen Vol 14 No 1 (2017): VOL. 14 NO. 1 2017
Publisher : Jurnal Ilmiah Telaah Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (233.826 KB)

This study aims to analyze the influence of personal competence, self-efficacy of teachers and teachers' organizational commitment to performance and the role of organizational commitment mediates the influence of personal competence and teachers self efficacy on performance of teachers on vocational high school teachers of Semarang’s rayon 01 on Semarang City.The population in this research is state and private vocational high school teachers of totaled 209 people. With Slovin method then the sample numbered 137 people. Then from 137 people, who returns the answer of the questionnaire amounted to 137 people.The results showed that (1) personal competence but not significant positive effect on organizational commitment, (2) self-efficacy of teachers is also positive but not significant effect on organizational commitment, (3) personal competence and a significant positive impact on teacher performance, (4) self-efficacy teacher positive and significant impact on teacher performance, (5) organizational commitment does not mediate the influence of personal competence on teachers performance, (6) organizational commitment does not mediate the influence of self - efficacy of teachers on teacher performance . Keywords : personal competence, self-efficacy of teachers, teachers' organizational commitment and performance.

The Influence of Perceived Waiting Time and Medication Information on Word of Mouth Mediated by Patient Satisfaction Rozet, Stefly Julisye Amerence; Patiro, Shine Pintor Siolemba; Mindarti, Ceacilia Sri; Rekarti, Endi; Yusriani, Sri; Muzhaffar, Haydar Zharif
Ilomata International Journal of Management Vol. 5 No. 3 (2024): July 2024
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v5i3.1200

This paper examines the impact of perceived waiting time and the delivery of medication information on word of mouth, mediated by patient satisfaction, at RSUD Beriman Balikpapan. Improving pharmaceutical services, including reducing waiting times and enhancing information delivery, is crucial for patient satisfaction and hospital reputation. This study investigates whether patients' perceptions of waiting times and medication information delivery affect their satisfaction and subsequently their likelihood to engage in word of mouth promotion. This research addresses the gap in understanding how specific aspects of pharmaceutical service quality influence word of mouth through patient satisfaction, a topic not extensively studied in the context of Indonesian public hospitals. A quantitative approach was employed, using primary data from questionnaires distributed to 130 outpatients at RSUD Beriman Balikpapan. Purposive sampling was used, and the data were analyzed using variance-based SEM (PLS) with SMART PLS 3.0. The analysis revealed that perceived waiting time and medication information delivery significantly and positively influence word of mouth, mediated by patient satisfaction. All five hypotheses were supported, with t-statistic values exceeding 1.96 and p-values below 0.05. The study concludes that improving perceived waiting time and medication information delivery enhances patient satisfaction, leading to increased word of mouth promotion. This suggests that hospitals should focus on these aspects to improve overall service quality and patient advocacy.

The Influence of Perceived Waiting Time and Medication Information on Word of Mouth Mediated by Patient Satisfaction Rozet, Stefly Julisye Amerence; Patiro, Shine Pintor Siolemba; Mindarti, Ceacilia Sri; Rekarti, Endi; Yusriani, Sri; Muzhaffar, Haydar Zharif
Ilomata International Journal of Management Vol. 5 No. 3 (2024): July 2024
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v5i3.1200

This paper examines the impact of perceived waiting time and the delivery of medication information on word of mouth, mediated by patient satisfaction, at RSUD Beriman Balikpapan. Improving pharmaceutical services, including reducing waiting times and enhancing information delivery, is crucial for patient satisfaction and hospital reputation. This study investigates whether patients' perceptions of waiting times and medication information delivery affect their satisfaction and subsequently their likelihood to engage in word of mouth promotion. This research addresses the gap in understanding how specific aspects of pharmaceutical service quality influence word of mouth through patient satisfaction, a topic not extensively studied in the context of Indonesian public hospitals. A quantitative approach was employed, using primary data from questionnaires distributed to 130 outpatients at RSUD Beriman Balikpapan. Purposive sampling was used, and the data were analyzed using variance-based SEM (PLS) with SMART PLS 3.0. The analysis revealed that perceived waiting time and medication information delivery significantly and positively influence word of mouth, mediated by patient satisfaction. All five hypotheses were supported, with t-statistic values exceeding 1.96 and p-values below 0.05. The study concludes that improving perceived waiting time and medication information delivery enhances patient satisfaction, leading to increased word of mouth promotion. This suggests that hospitals should focus on these aspects to improve overall service quality and patient advocacy.

The Influence of Transformational Leadership and Intellectual Capital on Organizational Agility with Organizational Learning as a Mediating Variable Prasetyo, Aldryan Pniel; Nurhayati, Mafizatun; Mindarti, Ceacilia Sri
International Journal of Management and Business Applied Vol. 3 No. 1 (2024)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/ijmba.v3i1.883

Objectives: This study aims to analyse the influence of Transformational Leadership and Intellectual Capital on Organizational Agility with Organizational Learning as a Mediating Variable. Methodology: The population of this study is soldiers in Puspenerbad 13 Squadron in Army Aviation Center headquartered in Kalimarau International Airport Area, Teluk Bayur, Berau, East Kalimantan which of 261 soldiers. The data analysis was conducted through Partial Least Square-Structural Equation Model (PLS-SEM). Finding: the result showed that Transformational leadership has no effect on organizational learning. Transformational leadership has no effect on organizational agility. Intellectual capital influences organizational learning. Intellectual capital affects organizational agility. Organizational learning affects organizational agility in 13-Assault Squadron. Organizational learning does not mediate the influence of transformational leadership on organizational agility and organizational learning mediates the influence of intellectual capital on organizational agility

Pengaruh Kinerja Auditor, Turn Over Intention, dan Komitmen Organisasi terhadap Premature Sign-Off Mindarti, Ceacilia Sri; Puspitasari, Elen
Jurnal Akuntansi Kontemporer Vol. 4 No. 1 (2012)
Publisher : Widya Mandala Surabaya Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33508/jako.v4i1.1008

This research aims to analyze the i4fluence of auditor individual performance, Turnover intention, and organizational commitment to premature sign-off. Goal Setting Theory in this study is used to review and analyze the influence o j internal individual factors (such a s auditor individual performance, turnover intention and organizational commitment on acceptance of a premature sign-off. Source o f data in this study w ere auditors working in audit firms in Indonesia a s respondent The data was collected using survey method b y sending questionnaires to the respondents by mail. The result of the study has shown that individual performance, turnover intention and organizational commitment have influence to acceptance of a premature sign-off.

FAKTOR PENENTU PENGGUNAAN LAYANAN E-FILING PAJAK Puspitaningrum, Talia Endah; Mindarti, Ceacilia Sri
Dinamika Akuntansi Keuangan dan Perbankan Vol 12 No 2 (2023): Vol. 12 No. 2 2023
Publisher : Faculty of Economic and Business Universitas STIKUBANK

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35315/dakp.v12i2.9681

This research aims to understand the factors influencing demand for tax e-filing. Population as the object of the research is individual taxpayers in the city of Pati. Respondents taken for research through the 318 individual taxpayers. Technique data collection in this research using a questionnaire. The Statistical Package for the Social Science (SPSS) version 26 is used to assist the process of data analysis in this research. The conclusion of this research is that security and privacy has no effect on the use of e-filing, perceived satisfaction has a positive and significant effect on the use of e-filing, experience has a positive and significant effect on the use of e-filing, and knowledge has a positive and significant effect on the use of e-filing.

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