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All Journal Ekonomi Bisnis Prosiding PESAT Competence : Journal of Management Studies (Kompetensi : Jurnal Studi Manajemen) Jurnal Universitas Paramadina JURNAL PENDIDIKAN TAMBUSAI International Journal of Demos Eduvest - Journal of Universal Studies Riset Ilmu Manajemen Bisnis dan Akuntansi Pusat Publikasi Ilmu Manajemen JEBD Jurnal Intelek Dan Cendikiawan Nusantara Jurnal Manajemen Bisnis Era Digital Jurnal Intelek Insan Cendikia Branding: Jurnal Manajemen & Bisnis
Mohammad Abdul Mukhyi
Faculty Of Economics, Gunadarma University
Religion Aerospace Engineering Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Neuroscience Social Sciences Other

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Journal : Ekonomi Bisnis

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PRESIDENT SUSILO BAMBANG YUDHOYONO ADMINISTRATION GOVERNMENT PERFORMANCE MEASUREMENT IN 2004-2009 PERIOD USING A BALANCE SCORECARD APPROACH Mohammad Abdul Mukhyi
Jurnal Ilmiah Ekonomi Bisnis Vol 14, No 2 (2009)
Publisher : Universitas Gunadarma

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Abstract

Balance Scorecard is a management performance analysis technique designed to translate an organization's mission statement and overall business strategy into specific, quantifiable goals and to monitor the organization's performance in terms of achieving these goals developed by Kaplan and Norton. Balance scorecard was originally created to overcome the problem associated with management performance measurement system which focuses limitedly on financial aspects. It is a comprehensive approach that analyzes an organization's overall performance in four ways: financial analysis, customer analysis, internal analysis, and learning and growth analysis. In addition, it is designed to translate an organization's mission statement and overall business strategy into specific, quantifiable goals and to monitor the organization's performance in terms of achieving these goals.Balanced Scorecard development experience in the implementation, not only used to measure the performance of the company but will also be applied to measure the performance of government. Research purposes to measure management performance of the SBYJK administration from both financial and non financial perspectives. It was concluded that from the financial perspective, the administration has achieved satisfactory results; from customer (stakeholder), internal business, and learning and growth perspectives the administration has also achieved results which were satisfactory.This means that performance of the overall SBY-JK administrations was satisfactory.Keywords: balance scorecard, financial performance; customer (stakeholder); internal business process; learning and growth processes.
PENGUKURAN KINERJA PEMERINTAHAN PRESIDEN SUSILO BAMBANG YUDHOYONO PERIODE 2004-2009 DENGAN PENDEKATAN BALANCE SCORECARD Mohammad Abdul Mukhyi
Jurnal Ilmiah Ekonomi Bisnis Vol 14, No 2 (2009)
Publisher : Universitas Gunadarma

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Abstract

Balanced scorecard adalah alat atau metode untuk mengukur kinerja manajemenyang dikembangkan oleh Kaplan dan Norton. Dalam metode ini kinerja manajementidak hanya dilihat dari aspek kinerja keuangan namun juga aspek-aspek lainnya,yakni kepuasan pelanggan atau pemangku kepentingan, inovasi organisasi (prosesbisnis internal), dan pembelajaran dan pertumbuhan organisasi. Metode ini, selain diperusahaan atau organisasi bisnis, dapat juga diterapkan untuk mengevaluasi kinerjasebuah pemerintahan. Penelitian ini ditujukan untuk mengevaluasi kinerjapemerintahan SBY-JK dengan menggunakan pendekatan balanced scorecard. Hasilkajian mengindikasikan bahwa, baik dilihat dari perspektif finansial maupunnonfinansial (masyarakat/pemangku kepentingan, bisnis internal, dan prosespertumbuhan dan pembelajaran) pemerintahan SBY-JK dinilai baik. Dengandemikian, dapat disimpulkan bahwa pemerintahan SBY-JK dalam periode 2004-2009berhasil mengemban amanah rakyat dengan baik.
Co-Authors Adhitia Kusuma Wardana Ahmad Muhajir Ahmad Muhajir, Ahmad Ainunisa Ainunisa Alfira Azka Fidiyanti Astriya, Ugi Demsy Jura Endang Fatmawati Endang Fatmawati Fatkhuri Wahmad Fitria Aminatus Sholihah Lismuba Indriani, Lismuba Margaret Stevani Marpaung, Wilson Metha Audian Simanjuntak Ni Putu Ayu Dewani Putri Ni Putu Listiawati Rendy Maulana Silvia Silvia Tati Sunarti, Tati the Study Team of PT. Surveyors Ucha Sulistia Wilson Marpaung