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All Journal Jurnal Manajemen dan Bisnis (Performa) Bandung Conference Series: Business and Management MIMBAR : Jurnal Sosial dan Pembangunan
Eka Tresna Gumelar
Fakultas Ekonomi Dan Bisnis Universitas Islam Bandung
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Social Sciences Other

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Journal : Jurnal Manajemen dan Bisnis (Performa)

 1 
ISLAMIC BUSINESS TECHNOLOGY BASE INCUBATOR AND MICRO SMALL ENTERPRISES CENTER (IBTI–MSEC) SEBAGAI LABORATORIUM ENTREPRENEUR ISLAM Eka Tresna Gumelar
Jurnal Manajemen Bisnis Performa Vol 13, No 2 (2016)
Publisher : Universitas Islam Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/performa.v0i2.2629

Abstract

A country primary socio economic goal is to improve the quality life of their citizens. The competitiveness of the economic must be raised, opportunities that empower people to earn sustainable incomes must be created, and problem affecting the population and environmental degradation must be alleviated. Based on current condition where fewer jobs, the number of graduated unemployment was increased 51% from last year and the development of entrepreneurship among youth is getting better. For that case, we need an institution for students to practice the business and transform their ideas into start-up business.
ANALISIS SISTEM ANTRIAN LAYANAN TELLER MENGGUNAKAN MODEL MULTI CHANNEL-SINGLE PHASE (M/M/S) GUNA MEMINIMUMKAN BIAYA LAYANAN Muhammad Fahmi Ilman Sapriwa; Muhardi Muhardi; Eka Tresna Gumelar
Jurnal Manajemen Bisnis Performa Vol 17, No 2 (2020)
Publisher : Universitas Islam Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/performa.v17i2.7742

Abstract

ABSTRACT Bank Danamon Ahmad Yani Branch of Bandung City currently has 2 tellers serving customers every day where in 1 transaction in 30 minutes the teller has to complete 6 transactions. However, the fact is that the queuing system can take more than 10 minutes, due to the lack of teller facilities to serve customers. Some customers often complain about the length of service time and then make them bored and bored, especially at the time it coincides with the collection of salaries for employees around Bank Danamon Ahmad Yani Branch, both making cash withdrawals and cash storage. resulting in a decrease in the level of customer satisfaction towards Bank Danamon Ahmad Yani Branch. Based on this phenomenon, this study aims to recommend the addition of tellers at a certain time in order to minimize service costs by using the Multi Channel-Single Phase (M/M/s) model. Based on the analysis, the alternative queuing system with the addition of 3 tellers at certain hours and days can reduce the average waiting time and the expected cost of Rp. 3,204,130 to Rp. 2,795,370 with an efficiency level of 12.76%.Keyword: Queuing system, Service, M/M/s, Multi channel single phase.  ABSTRAK Bank Danamon Cabang Ahmad Yani Kota Bandung saat ini terdapat 2 teller yang melayani nasabah setiap harinya dimana dalam 1 transaksinya dalam 30 menit teller harus menyelesaikan sebanyak 6 transaksi. Namun fakta di lapangan sistem antrian bisa mencapai lebih dari 10 menit, karna hal tersebut kurangnya fasilitas teller yang melayani nasabah. Beberapa orang nasabah sering mengeluhkan lamanya waktu pelayanan tersebut lalu membuat mereka bosan dan jenuh terutama pada waktu yang bertepatan dengan pengambilan gaji karyawan sekitar Bank Danamon Cabang Ahmad Yani, baik itu melakukan penarikan tunai maupun stor tunai. sehingga mengakibatkan penurunan tingkat puasan nasabah terhadap Bank Danamon Cabang Ahmad Yani. Berdasarkan fenomena tersebut penelitian ini bertujuan untuk merekomendasikan penambahan teller pada waktu tertentu guna meminimumkan biaya layanan dengan menggunakan model Multi Channel-Single Phase (M/M/s). Berdasarkan hasil analisis, sistem antrian alternatif dengan penambahan 3 teller pada jam dan hari tertentu dapat membuat penurunan tingkat rata-rata waktu tunggu dan biaya expected cost dari Rp. 3.204.130 menjadi Rp. 2.795.370 dengan tingkat efesiensi sebesar 12,76%.Kata Kunci: Sistem antrian, Layanan, M/M/s, Multi channel single phase.
Leveraging Rugby Event to Enhance The Economic Development of MSMEs in Garut Mochamad Malik Akbar Rohandi; Eka Tresna Gumelar; Cici Cintyawati; Rezi Muhamad Taufik Permana
Jurnal Manajemen Bisnis Performa Vol 19, No 2 (2022)
Publisher : Universitas Islam Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/performa.v19i2.10100

Abstract

Since the past several decades, sports are increasingly in demand by people in the world, including the Indonesian. This is supported by the large number of sports activities held in in Indonesia, like Rugby sporting event. Rugby is a sport and needs to be introduced further to the public considering its enormous benefits in building positive character for young people. The purpose of this research is to promote the sport of Rugby in Indonesia, especially in West Java, as well as to stimulate the economy of Micro, Small, and Medium Enterprises (MSMEs) around the area of this sporting event through training programs. This research used participatory techniques through mentoring and training methods, assistance to PRUI West Java from and during the event and training to MSMEs around the event area. This research uses descriptive qualitative approach by utilizing the primary data obtained from the participatory technique. The results of this study indicate that with this Rugby sport activity, MSMEs can obtain economic benefits in the form of an increase in income by 56.37%. This event then became a medium for MSMEs to promote and sell their products to the visitors of this event.
MOSLEM UNDERGRADUATED STUDENT ENTREPRENEURIAL PREFERENCE: PAST PROFILE Eka Tresna Gumelar
Jurnal Manajemen Bisnis Performa Vol 20, No 1 (2023)
Publisher : Universitas Islam Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/performa.v20i1.11756

Abstract

The concept of entrepreneurship is still a debate whether it needs to be taught in formal education or not, but all agree that an entrepreneur is one of the economic drivers of a nation. The purpose of this research is to investigate student entrepreneur profile based on their past experiences especially among Moslem student using past profile self-assessment of Timmons and Spinelli Jr. The research used a quantitativemethodological approach. Questionnaires were sent out to respondents selected by the researcher using purposive sampling method.  The results showed that the students placed capital such as personal savings, bank loans or investor funds, as the most important preference in their entrepreneur profile, is very logical for entrepreneurs who want to become the owner of a new business. In other hand, status and prestige were the last reasons in building their business. This shows that all students consider there is no relationship between entrepreneur status and the decision to become an entrepreneur. 
Co-Authors Agung Sudarmaji Anisa Nurfitri Woisiri Bagas Bayu Adjie Cici Cintyawati Erma Walyuniar Fauzan, Muhammad Dhafin Fauzan M. Malik Akbar Rohandi Muhamad Taufik Permana, Rezi Muhammad Fahmi Ilman Sapriwa Muhammad Syifaurahman Muhardi Muhardi Muhardi Nindya Saraswati Rezi Muhamad Taufik Permana Rezi Muhamad Taufik Permana Rezi Muhammad Taufik Permana Risma Nuryanti Siskia Yuhanida Tasya Aspiranti