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The Role of Occupational Health and Safety in Mediating the Effects of Job Demands and Job Risks on Employee Performance at PT Pertamina Patra Niaga Surabaya Branch Akhmad Fatikhul Azzam; Amiartuti Kusmaningtyas; Ida Bagus Cempena
Jurnal Manajemen Bisnis Vol. 13 No. 1 (2026): March
Publisher : Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/jmb.v13i1.1374

Abstract

This study employs a quantitative approach utilizing an explanatory causal research design. The population for this study comprises 206 employees at PT Pertamina Patra Niaga Surabaya Branch. The sampling technique utilized was total sampling (saturated sampling), resulting in a final sample size of 206 employees who met the established criteria. Data collection was conducted using google form, with measurement carried out via a likert scale. Subsequently, data processing was performed using the Structural Equation Modeling (SEM) method with the assistance of partial least square (PLS) 4.0 software. The results of this study indicate several key findings: 1) Job demands have a positive and significant effect on occupational health and safety (OHS); 2) Job risk has a positive and significant effect on occupational health and safety; 3) Occupational health and safety has a positive and significant effect on employee performance; 4) Occupational health and safety effectively mediates the relationship between job demands and employee performance; and 5) Occupational health and safety effectively mediates the relationship between job risk and employee performance. Based on these findings, the study recommends that management should proactively assess risks, develop emergency response procedures, and update safety protocols. Additionally, the company must foster a culture of risk reporting that is free from stigma. Furthermore, it is crucial to maintain and increase investment in OHS programs. This should not be done merely for compliance, but as an integral part of the business strategy designed to enhance employee performance, satisfaction, and loyalty.
Inclusive Leadership, Trustworthiness, and Trust in Leaders on Organizational Citizenship Behaviour Zamzami Sabiq; Amiartuti Kusmaningtyas; Sumiati
Jurnal Manajemen Bisnis Vol. 13 No. 1 (2026): March
Publisher : Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/jmb.v13i1.1376

Abstract

This study aims to prove and analyze the influence of Inclusive Leadership and Trustworthiness on Organizational Citizenship Behaviour (OCB) with Trust in Leaders as a mediating variable among employees of the Scout Movement Quarters (Kwartir Gerakan Pramuka) throughout East Java. This research employs a quantitative approach with a causal explanatory design. The population in this study comprises 144 employees of the Scout Movement Quarters throughout East Java. The sampling technique utilized was total sampling (census method), resulting in a sample of 144 respondents. Data collection was conducted using Google Forms and measured using a Likert scale. The data analysis technique utilized Structural Equation Modeling (SEM), processed using Partial Least Square (PLS) software and SPSS version 26. The results indicate that: 1) Inclusive Leadership has a significant effect on Trust in Leaders; 2) Trustworthiness has a significant effect on Trust in Leaders; 3) Trust in Leaders has a significant effect on Organizational Citizenship Behaviour (OCB); 4) Trust in Leaders significantly mediates the effect of Inclusive Leadership on Organizational Citizenship Behaviour (OCB); and 5) Trust in Leaders significantly mediates the effect of Trustworthiness on Organizational Citizenship Behaviour (OCB).