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Proses Keagenan dalam Perpanjangan Sertifikat Safe Manning di Kantor Syahbandar Kelas IV oleh PT. Bahtera Adhiguna Cabang Pangkalan Susu: Penelitian Meriah Kita Deliani; L. Samuel Simangunsong
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 3 (2026): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 3 (Januari 202
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i3.4681

Abstract

The agency process in managing the Safe Manning Certificate constitutes a crucial function of shipping agents acting on behalf of ship owners or operators to ensure legal and safe vessel operations. The Safe Manning Certificate is a mandatory document specifying the number and qualifications of crew members required to maintain maritime safety, security, navigation, port operations, and marine environmental protection. This study aims to analyze the role of shipping agencies in the renewal process of the Safe Manning Certificate and to identify challenges encountered during its implementation. The research was conducted at PT Bahtera Adhiguna, a shipping company actively coordinating with the Harbourmaster and Port Authority Office (KSOP) of Pangkalan Susu and other relevant institutions. The research employed field research methods through observation and interviews, complemented by library research by reviewing relevant regulations and academic literature. The findings indicate that PT Bahtera Adhiguna plays a significant role in document preparation, administrative coordination, and communication facilitation between the vessel and the KSOP. However, several challenges were identified, including delays in submitting initial documents by the vessel, limited awareness among some crew members regarding the importance of the Safe Manning Certificate, and human resource constraints at the KSOP of Pangkalan Susu.
Peranan Freight Forwarder dalam Pengurusan Pemberitahuan Ekspor Barang pada Kantor BEA dan Cukai Belawan dengan Sistem Portal Pengguna Jasa oleh PT. Kemasindo Cepat Medan: Penelitian Meriah Kita Deliani; Fahira Aulia
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 3 (2026): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 3 (Januari 202
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i3.4682

Abstract

This study aims to analyze the role of freight forwarders in managing Export Declaration through the service user portal system at the Belawan Customs and Excise Office, with a case study at PT. Kemasindo Cepat Medan. Freight forwarders play a vital role as service providers responsible for handling export documentation and transportation on behalf of shippers or consignees. The preparation of Export Declaration process is conducted based on supporting documents submitted by exporters, including invoices, packing lists, shipping instructions, certificates of origin, phytosanitary certificates, and bills of lading. The Export Declaration process is carried out by EMKL (Sea Freight Forwarding) services within freight forwarding companies. This study also identifies several obstacles encountered during the Export Declaration process submission process, such as network disruptions in the Indonesia National Single Window (INSW) system, which may delay submission, and data input errors related to export licensing that result in rejection notices from Customs. Once corrected and resubmitted, the approved Export Declaration process receives an Export Service Note. The research methodology employs field research through direct observation and interviews, as well as library research by reviewing relevant literature and references.
Evaluasi Faktor Penyebab Keterlambatan Bongkar Muat Batubara dan Strategi Penanganannya pada PT. Bahtera Adhiguna Cabang Merak: Penelitian Meriah Kita Deliani; Lia Safitri Br Marpaung
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 3 (2026): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 3 (Januari 202
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i3.4683

Abstract

Coal loading and unloading operations play a vital role in ensuring the continuity of energy supply, particularly for electricity generation and industrial activities. PT Bahtera Adhiguna, as a shipping company engaged in coal transportation, frequently encounters delays during loading and unloading processes at ports, which disrupt operational schedules and increase operational costs. This study aims to evaluate the factors contributing to delays in coal handling operations and to formulate appropriate strategies to mitigate these issues at PT Bahtera Adhiguna Branch Merak. The research employed a qualitative descriptive approach through field research and literature review. Field data were obtained through direct observation of loading and unloading activities, while secondary data were collected from relevant regulations, company documents, and supporting literature. The results indicate that delays are primarily caused by adverse weather conditions, inadequate loading and unloading equipment, poor coordination among stakeholders, and technical problems experienced by vessels. Based on these findings, several handling strategies are proposed, including improving operational scheduling, enhancing port facilities and equipment readiness, strengthening coordination between ship operators and port authorities, and optimizing communication systems.
Evaluasi Faktor Penyebab Keterlambatan Bongkar Muat Batubara dan Strategi Penanganannya pada PT. Bahtera Adhiguna Cabang Merak: Penelitian Meriah Kita Deliani; Heldina Selin
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 3 (2026): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 3 (Januari 202
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i3.4721

Abstract

Maritime safety is a crucial aspect of maritime transportation, with ship seaworthiness as a key factor in ensuring safe operations. This study examines the procedures for issuing the Minimum Safe Manning Document (MSD) at the Class I Tanjung Balai Karimun Port and Port Authority (KSOP) as legal evidence of compliance with the minimum number and qualifications of ship crew members in accordance with national and international regulations. The study aims to describe the document issuance process, from submission, administrative verification, ship survey, to issuance by the port manager. The method used is field research through observation and library research of relevant regulations and literature, referring to national regulations and international conventions. The results of the study indicate that the procedures have been implemented in accordance with the provisions, although there are still obstacles such as delays in document completion, limited understanding of ship owners, and administrative issues. Overall, the Minimum Safe Manning Document plays an important role in ensuring ship seaworthiness, improving maritime safety, and providing legal certainty for ship operations.
Prosedur Perpanjangan Safety Construction Certificate Kapal SPB. Sainty Governor oleh PT. Pasific Samudra Sentosa Bandar Lampung: Penelitian Meriah Kita Deliani; Rio Nardi Jan Brema Nahampun
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 3 (2026): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 3 (Januari 202
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i3.4723

Abstract

The SPB Sainty Governor vessel operating in maritime waters is required to possess a valid Safety Construction Certificate (SCC) to ensure safe and compliant operations. Therefore, the periodic renewal of the Safety Construction Certificate is a crucial process to guarantee that the vessel continues to meet applicable safety standards. This paper provides a detailed review of the SCC renewal procedure for the SPB Sainty Governor, covering essential aspects such as the required administrative documents, stages of comprehensive inspections to assess the vessel’s physical and operational conditions, and compliance with safety standards established by both national and international maritime authorities. The objective of this study is to offer a comprehensive understanding of the SCC renewal process and to emphasize the importance of safety considerations at every stage of vessel operations. Ensuring compliance with safety regulations not only protects the crew and passengers but also contributes to environmental protection and enhances the company’s reputation within the increasingly competitive maritime industry. This study employs a literature review approach combined with field research methods to obtain accurate and relevant data related to the implementation of the Safety Construction Certificate renewal procedure.
Prosedur Pengurusan Perpanjangan Sertifikat Keselamatan Kapal pada Kantor KSOP Kelas 1 Tanjung Balai Karimun oleh PT. Pelayaran Padimas Global Tanjung Balai Karimun: Penelitian Meriah Kita Deliani; Anggi Br Tarigan
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 3 (2026): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 3 (Januari 202
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i3.5209

Abstract

The procedure for extending a Ship Safety Certificate plays a crucial role in ensuring the legality, seaworthiness, and operational safety of ships. This study analyzes the administrative and technical stages of certificate extension implemented by PT Pelayaran Padimas Global at the Class I KSOP Tanjung Balai Karimun through a descriptive qualitative approach with observation, document analysis, and literature review. The results indicate that the extension process includes application submission, document verification, physical inspection of the vessel by the Maritime Inspector, and issuance of a new certificate in accordance with applicable safety regulations. The main documents required include the previous certificate, inspection report, and proof of VAT payment, although obstacles such as limited inspection schedules, service constraints, and applicants' lack of understanding of the requirements are still encountered. Although the procedure complies with IMO standards and national maritime law, improvements are needed through system digitization, strengthening human resource capacity, and more transparent coordination to improve the efficiency, compliance, and quality of maritime certification governance in Indonesia.
Optimalisasi Penerapan Aplikasi Inapornet untuk Pemberitahuan Melakukan Kegiatan Usaha di KSOP Kelas 1 Tanjung Balai Karimun: Penelitian Meriah Kita Deliani; Shinta Aulia Hidayah
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 3 (2026): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 3 (Januari 202
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i3.5210

Abstract

In order to modernize ports through digital transformation, the Indonesian government introduced Inapornet as an integrated electronic port service system to simplify maritime sector operations and document management. Inapornet functions as a centralized platform that accelerates information exchange, customs procedures, and increases transparency in shipping services. This study aims to analyze the implementation and optimization of Inapornet at the Class I Port Authority (KSOP) of Tanjung Balai Karimun using a qualitative descriptive approach and logistic regression analysis during February–August 2025, involving all shipping and logistics companies under the KSOP's supervision. The results showed that the main obstacles were limited digital skills of officers (65%), internet instability (66%), complexity of ship documents (62%), and large file sizes (62%), which hampered the system's effectiveness. Therefore, the study recommends regular training, periodic system evaluations, and improvements in infrastructure and digital literacy. Optimizing Inapornet is expected to improve service quality, operational efficiency, and support the realization of a smart, efficient, and transparent port.