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All Journal Journal of Economic, Bussines and Accounting (COSTING) JIM UPB (Jurnal Ilmiah Manajemen Universitas Putera Batam) Jesya (Jurnal Ekonomi dan Ekonomi Syariah) eCo-Buss Management Studies and Entrepreneurship Journal (MSEJ) JURNAL ILMIAH KOHESI Jurnal Puan Indonesia Postgraduate Management Journal Conference on Business, Social Sciences and Technology (CoNeScINTech) Prosiding Seminar Nasional Ilmu Sosial dan Teknologi (SNISTEK)
MAULI SIAGIAN
UNIVERSITAS PUTERA BATAM
Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Nursing Public Health Social Sciences Veterinary Other

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Journal : Postgraduate Management Journal

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ANALISIS ORGANIZATIONAL CITIZENSHIP BEHAVIOR ( OCB ) DAN MOTIVASI TERHADAP KINERJA KARYAWAN KANTOR POS DI KOTA BATAM Wasiman; Mauli Siagian
Postgraduate Management Journal Vol. 2 No. 2 (2023): Postgraduate Management Journal
Publisher : LPPM Universitas Ibnu Sina

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (431.001 KB) | DOI: 10.36352/pmj.v2i2.500

Abstract

This study aims to determine the effect of Organizational Citizenship Behavior (OCB) and motivation on employee performance at post office service companies in Batam City. This study used primary data through questionnaires which were distributed to post office service company employees in Batam City. Questionnaires were distributed to a total of 120 respondents. Based on the results of the questionnaire distribution, it is known that the results of the validity test show that all indicators in the OCB variable statement and all indicators in the motivational variable statement show valid results, this means that the validity test level of all data is valid and can be continued to the reliability test stage. The reliability test means that the OCB variable, motivational variable and employee performance variable also show reliable results. The results of the normality test show that all data processing results show normal results. The results of the test and t test and the results of the f test can be said that OCB and motivation have a significant effect on the performance of post office delivery service company employees in Batam City. The result of the coefficient of determination (R2) is 0.810, meaning that employee performance variables can be explained by OCB and motivation variables by 81% while 19% are other variables outside the study.
Co-Authors Agnesia Nanda Aprillia Syah Putri Betharia Claudina Situmorang Cici Astriani Br Manullang Deshita Yohana Dessy Shinta Dhiya Ulha Qiyah ELFRIDA FITRIANA L Handoko, Koko Hikmah Hikmah Karlina Karlina M. Fadel Fauzi Meliani Meliani Parlindungan Siregar Putu Hari Kurniawan Ronaldo Duha Simanjuntak, Pastima Siong June Suci Amalia Umi Nadia Kartika Vanness Chuang Wasiman Wasiman Wasiman, Wasiman Wintaria Almanda