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All Journal JMM (Jurnal Masyarakat Mandiri) AkMen JURNAL ILMIAH PRAJA: Jurnal Ilmiah Pemerintahan Moderasi; Jurnal Studi Ilmu Pengetahuan Sosial MODERAT: Jurnal Ilmiah Ilmu Pemerintahan Jurnal Ilmiah Administrasi JSIP: Jurnal Studi Ilmu Pemerintahan Journal of Innovative and Creativity Edumaspul: Jurnal Pendidikan
Sapri Sapri
Universitas Muhammadiyah Sidenreng Rappang
Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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Journal : AkMen JURNAL ILMIAH

 1 
PENERAPAN PRINSIP-PRINSIP PELAYANAN BADAN PENYELENGGARA JAMINAN SOSIAL (BPJS) KESEHATAN TERINTEGRASI DI PUSKESMAS LOMPOE KECAMATAN BACUKIKI KOTA PAREPARE Sapri Sapri; Muhammad Amin
AkMen JURNAL ILMIAH Vol 14 No 3 (2017): AKMEN Jurnal Ilmiah
Publisher : Lembaga Penelitian dan Publikasi Nobel Indonesia

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Abstract

The main study in this research is the Implementation of Service of Social Security Organizing Body (BPJS) Integrated Health at Lompoe Health Center, Bacukiki Sub-district, ParePare City. The population was taken from all BPJS participants in the puskesmas area with a population of 10,000 people, and a sample of 100 people using the slovin formula. Technique of collecting datanyamelalui observation, kuisioner, dokumentasi.Teknik Analysis of data that is descriptive quantitative. The results of the research indicate that the implementation of service principles of the Integrated Health Insurance Board (BPJS) in Lompoe Health Center of Bacukiki Sub-District of ParePare City is viewed from the ten indicators of service principle: simplicity, clarity, certainty of time, accuracy, security, responsibility, completeness of facilities and infrastructure, , discipline and comfort, obtained a good percentage of the results and memuskan. And obtained an ideal result of 77% of 100% expected results, this indicates that the principle of service is well implemented in Lompoe Community Health Center. Participant satisfaction on the service Social Security Administering Agency (BPJS) Integrated Health at Lompoe Community Health Center Bacukiki District ParePare City seen from the fifth indicators of satisfaction ie patient welfare, patient comfort, patient room condition, patient medical records and care unit obtained a good or satisfactory percentage. And obtained an ideal result of 78% of 100% expected results, this indicates that participants BPJS Health at Lompoe Community Health Center has been satisfied to receive services.
PENERAPAN PRINSIP-PRINSIP PELAYANAN BADAN PENYELENGGARA JAMINAN SOSIAL (BPJS) KESEHATAN TERINTEGRASI DI PUSKESMAS LOMPOE KECAMATAN BACUKIKI KOTA PAREPARE Sapri Sapri; Muhammad Amin
AkMen JURNAL ILMIAH Vol 14 No 3 (2017): AKMEN Jurnal Ilmiah
Publisher : Lembaga Penelitian dan Publikasi Nobel Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The main study in this research is the Implementation of Service of Social Security Organizing Body (BPJS) Integrated Health at Lompoe Health Center, Bacukiki Sub-district, ParePare City. The population was taken from all BPJS participants in the puskesmas area with a population of 10,000 people, and a sample of 100 people using the slovin formula. Technique of collecting datanyamelalui observation, kuisioner, dokumentasi.Teknik Analysis of data that is descriptive quantitative. The results of the research indicate that the implementation of service principles of the Integrated Health Insurance Board (BPJS) in Lompoe Health Center of Bacukiki Sub-District of ParePare City is viewed from the ten indicators of service principle: simplicity, clarity, certainty of time, accuracy, security, responsibility, completeness of facilities and infrastructure, , discipline and comfort, obtained a good percentage of the results and memuskan. And obtained an ideal result of 77% of 100% expected results, this indicates that the principle of service is well implemented in Lompoe Community Health Center. Participant satisfaction on the service Social Security Administering Agency (BPJS) Integrated Health at Lompoe Community Health Center Bacukiki District ParePare City seen from the fifth indicators of satisfaction ie patient welfare, patient comfort, patient room condition, patient medical records and care unit obtained a good or satisfactory percentage. And obtained an ideal result of 78% of 100% expected results, this indicates that participants BPJS Health at Lompoe Community Health Center has been satisfied to receive services.
Co-Authors Andi Astinah Adnan Andi Uceng Anisyah Syukri Citra Darwis Galuh Pujiawati Herman Sanusi Indina Devisari Jamaluddin Ahmad Kamiati Kamiati Lukman Lukman Monalisa Ibrahim Monalisa Ibrahim Muhammad Ikbal Muhammad Rais Rahmat Mustanir, Ahmad Nurlina Angreani Sahar Sahar Sam Hermansyah sri rahmayanti Sulfikar Sulfikar Wirfandi Wirfandi Wirna Wirna