Article Per Year (5 Year)
p-Index From 2020 - 2025
1.463
P-Index
This Author published in this journals
All Journal Pendidikan Kewarganegaraan PubBis : Jurnal Pemikiran dan Penelitian Administrasi Publik dan Administrasi Bisnis AS-SIYASAH: Jurnal Ilmu Sosial Dan Ilmu Politik Al Kalam : Jurnal Komunikasi, Bisnis dan Manajemen AL-ULUM : Jurnal Ilmu Sosial dan Humaniora International Journal of Educational Research and Social Sciences (IJERSC) International Journal of Social Science, Education, Communication and Economics
Erna Suriyani
Fakultas Ilmu Administrasi Universitas Achmad Yani Banjarmasin
Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

Published : 12 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 12 Documents
Search

 1   2 
KUALITAS PELAYANAN PUBLIK DI KANTOR DESA KAYU BAWANG KECAMATAN GAMBUT KABUPATEN BANJAR Suriyani, Erna
Jurnal PubBis Vol 4 No 2 (2020)
Publisher : stiatabalong.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (352.965 KB) | DOI: 10.35722/pubbis.v4i2.270

Abstract

Penelitian ini bertujuan untuk menentukan kualitas pelayanan di kantor desa kayu bawang, penulis ingin menjelaskan situasi aktual kualitas layanan di Kantor kelurahan kayu bawang, Kecamatan diperiksa, Kabupaten Banjar, Kalimantan Selatan. Pendekatan yang digunakan dalam studi ini adalah pendekatan kualitatif. Fenomenons kualitas layanan yang diteliti dalam penelitian ini adalah keandalan, responsif, keyakinan, empati, dan nyata. Hasilnya menunjukkan bahwa kualitas pelayanan kantor desa kayu bawang masih belum oftimals terutama dalam hal keandalan dan nyata, sementara itu jika dianggap cukup inffcient dalam hal responsivitas, kepastian, empati.. Penulis merekomendasikan untuk melakukan penelitian lebih lanjut pada beberapa faktor yang menyebabkan non oftimality kualitas layanan di kantor desa kayu bawang. Kata kunci : Kualitas, Pelayanan
ANALISIS PENGARUH STATUS SOSIAL EKONOMI TERHADAP TINGKAT PARTISIPASI MASYARAKAT DALAM PROGRAM PEMBUATAN AKTA KEMATIAN DI DESA BINCAU KECAMATAN MARTAPURA KOTA KABUPATEN BANJAR Erna Suriyani
Jurnal Pendidikan Kewarganegaraan Vol 11, No 2 (2021): Jurnal Pendidikan Kewarganegaraan
Publisher : Prodi PPKn ULM dan AP3KnI Kal-Sel

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/kewarganegaraan.v11i2.12246

Abstract

Pada penelitian ini, penulis ingin mengetahui sejauh mana pengaruh status sosial ekonomi terhadap tingkat partisipasi masyarakat dalam program pembuatan akta kematian di Desa Bincau, Kecamatan Martapura Kota, Kabupaten Banjar. Pendekatan yang digunakan pendekatan kuantitatif, jenis penelitian eksplanatori dan data diproleh melalui wawancara terstruktur kepada  responden. Hasil penelitian menunjukkan adanya pengaruh tingkat pendidikan terhadap partisipasi masyarakat dilihat dari pengetahuan masyarakat  tentang akta kematian dan pelaksanaan pembuatannya, namun tidak ada pengaruh  terhadap partisipasi dilihat dari pemahaman masyarakat  pada proses pembuatannya, cara memproleh Informasi, dan kesadaran masyarakat akan manfaatnya. Penelitian juga membuktikan adanya pengaruh pekerjaan terhadap partisipasi masyarakat dilihat dari pengetahuan masyarakat  tentang akta kematian, pemahaman  proses pembuatannya, kesadaran masyarakat mengenai manfaatnya baik signifikan 1% maupun 5%, dan dari pelaksanaan pembuatannya hanya pada signifikansi 5%, namun tidak ada pada 1%. Disamping itu juga tidak ada pengaruh dilihat dari cara memproleh informasi  pada signifikansi 1% maupun 5%. Untuk pendapatan terbukti ada pengaruh terhadap partisipasi dilihat dari pengetahuan masyarakat tentang akta kematian, namun tidak ada pengaruh pada empat sub indikator lainnya. Dari hasil penelitian tersebut, dianjurkan agar instansi yang berwenang memberikan pengetahuan tentang program pembuatan akta kematian berupa sosialisasi kepada masyarakat, terutama kepada yang berpendidikan rendah dan pekerjaan seperti petani, buruh, dan  tidak bekerja
PENGARUH PEMBERDAYAAN PEGAWAI TERHADAP KINERJA ORGANISASI KANTOR KECAMATAN HARUYAN KABUPATEN HULU SUNGAI TENGAH Erna Suriyani
Al-KALAM : JURNAL KOMUNIKASI, BISNIS DAN MANAJEMEN Vol 5, No 1 (2018)
Publisher : Universitas Islam Kalimantan Muhammad Arsyad Al Banjari

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (421.508 KB) | DOI: 10.31602/al-kalam.v5i1.1338

Abstract

The purpose of this study is to determine the effect of empowerment of employees on organizational performance at the District Office Haruyan Hulu Sungai Tengah. The type of research used is explanatory, while the research approach is a quantitative approach.The findings of research that is at a significant level of 5% proved to have an effect of empowerment of employees who viewed from the desire to the performance of Haruyan District Office, while for 1% it turned out that the empowerment of pegawi does not affect the performance of the organization. At a significant level of 5% proved to have an effect of employee empowerment viewed from trust to organizational performance, while for 1% no effect. At a significant level of 5% proved to have an effect variable employee empowerment seen from confident to the performance of the organization, while 1% no effect. And there is influence empowering employees seen from the cridibility of organizational performance at a significant level of 5%, while at 1% no effect. At a significant level of 1% and 5% proved to have an effect of employee empowerment seen from accountability to organizational performance. And at a significant level of 5% proved to have an effect of empowering employees viewed from comunication to organizational performance, while at 1% no effect.
HUBUNGAN KOORDINASI DAN KEMAMPUAN APARATUR DENGAN KUALITAS PELAYANAN PUBLIK PADA KANTOR KECAMATAN HALONG KABUPATEN BALANGAN Erna Suriyani
Al-KALAM : JURNAL KOMUNIKASI, BISNIS DAN MANAJEMEN Vol 4, No 1 (2017)
Publisher : Universitas Islam Kalimantan Muhammad Arsyad Al Banjari

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (353.308 KB) | DOI: 10.31602/al-kalam.v4i1.832

Abstract

This study aims to determine the relationship of coordination and the ability of the apparatus to the quality of public services at the district office Halong Balangan.This type of research used in this study is the type Eksplanatory, while the approach used is a quantitative approach. To prove the relationship of coordination and the ability of the apparatus to the quality of public services, will be analyzed using Chi Square models. Measuring the quality of care in this study refers to the majority opinion of Parasuraman, Zeithaml, and Berry (Tjiptono, 2004: 132) Levince in Ratminto (2005: 175). Factors affecting the quality of service inferred from Moenir opinion, The Liang Gie Fan Info and theory The Triangle of Service Quality proposed by Morgan and Murgatroyd.The results of this study indicate that coordination with the quality of public services in dimensions realiability and Assurance at the district office Halong district Balangan good level of Significant 1% and 5% proved to be no correlation, while coordination with the quality of public services in the dimension Responsiveness, Empathy, Tangibles at level Significant 1 % proved to be no relationship and the significant level of 5% proved no relationship. While the ability of personnel to the quality of public services in the dimensions of Reliability, Responsiveness, Assurance, Empathy and Tangibles at the district office Halong Balangan at significant level of 1% proved no hungan, while the significant level of 5% proved to be no relationship.Keywords: Quality of Public Services, Coordination and Administrative Capabilities
KUALITAS PELAYANAN PUBLIK DI KANTOR DESA KAYU BAWANG KECAMATAN GAMBUT KABUPATEN BANJAR Erna Suriyani
Jurnal PubBis Vol 4 No 2 (2020)
Publisher : stiatabalong.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (352.965 KB) | DOI: 10.35722/pubbis.v4i2.270

Abstract

Penelitian ini bertujuan untuk menentukan kualitas pelayanan di kantor desa kayu bawang, penulis ingin menjelaskan situasi aktual kualitas layanan di Kantor kelurahan kayu bawang, Kecamatan diperiksa, Kabupaten Banjar, Kalimantan Selatan. Pendekatan yang digunakan dalam studi ini adalah pendekatan kualitatif. Fenomenons kualitas layanan yang diteliti dalam penelitian ini adalah keandalan, responsif, keyakinan, empati, dan nyata. Hasilnya menunjukkan bahwa kualitas pelayanan kantor desa kayu bawang masih belum oftimals terutama dalam hal keandalan dan nyata, sementara itu jika dianggap cukup inffcient dalam hal responsivitas, kepastian, empati.. Penulis merekomendasikan untuk melakukan penelitian lebih lanjut pada beberapa faktor yang menyebabkan non oftimality kualitas layanan di kantor desa kayu bawang. Kata kunci : Kualitas, Pelayanan
PARTISIPASI MASYARAKAT DALAM PENGELOLAAN SAMPAH RUMAH TANGGA DI KELURAHAN ANTASAN BESAR KECAMATAN BANJARMASIN TENGAH KOTA BANJARMASIN Erna Suriyani; Muhammad Erfa Redhani
AL-ULUM : Jurnal Ilmu Sosial dan Humaniora Vol 8, No 1 (2022): Edisi April
Publisher : Universitas Islam Kalimantan Muhammad Arsyad Al Banjari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31602/alsh.v8i1.6832

Abstract

This research aimed to know how the community participated in household wastemanagement in Antasan Besar urban village, Central Banjarmasin Subdistrict. The type of researchmethod used is descriptive research with a qualitative approach, while data collection wasperformed through observation, documentation, questionnaires, and interviews.The results showed that people's participation in household waste management was quite goodgiven how they disposed of their waste. Most people have thrown garbage in temporary landfills(TPS), although there is still a small percentage of residents who throw garbage carelessly in theneighborhood and the river, or even burn it even though there have been some regulations. Theirparticipation is quite good in gotong royong activities to clean the environment, but their initiativeto invite other residents to clean is still low. Participation in sorting organic and non-organic wasteand recycling waste is still low. They do not recycle because they do not know and understand howto recycle. In contrast, their participation in reusing goods for another use is quite high.Participation in giving suggestions and opinions to local governments regarding waste managementis still very low. The main obstacle for the community in Antasan Besar sub-district in overcomingthe problem of household waste is the infrastructure, namely the absence of public trash cans, thedistance from the temporary waste disposal site from the residence, and the short schedule forwaste disposal.The best step to take is to start waste management from each household, and to facilitate it, itis recommended to the authorized agency or community group to carry out activities: 1).Counseling on the negative impact of burning household garbage and disposing of waste carelesslyin residential areas or rivers; 2). counseling on the need for waste recycling, reusing/upcyclingtrash, and sorting organic and non-organic waste 3). carrying out learning skills of recycling andcomposting waste for the community; 4). assisting in the fulfillment of infrastructure facilities,especially organic and non-organic waste bins, 5) socialization of Banjarmasin City RegionalRegulation No. 21 of 2011 on The Management of Land / Cleanliness and Sanitation, including theprohibitions and sanctions in the regulation.
HUBUNGAN IKLIM ORGANISASI DENGAN KINERJA PEGAWAI NEGERI SIPIL PADA KANTOR DINAS PERINDUSTRIAN, PERDAGANGAN, DAN KOPERASI KABUPATEN BALANGAN Erna Suriyani
AL-ULUM : Jurnal Ilmu Sosial dan Humaniora Vol 1, No 1 (2015): Edisi Oktober
Publisher : Universitas Islam Kalimantan Muhammad Arsyad Al Banjari

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (336.215 KB) | DOI: 10.31602/alsh.v1i1.306

Abstract

This study is intended to determine the relationship of organizational climate with the performance of civil servants in the Department of Industry, Trade and Cooperative Balangan.This type of research conducted in this research is explanatory research, which means the writer wants to examine the relationship of organizational climate with the performance of civil servants.The approach used in this study is the quantitative approach. By using this quantitative method, it will show symptoms that can be measured accurately. This approach will give a meaning in relation to the interpretation of the statistics is not linguistic and cultural significance.The findings in this study indicate that there was a relationship between organizational climate with the performance of civil servants. Climate such organizations as seen from the observance of employees on regulation, organizational climate seen on the protection of employees, organizational climate seen from the award of the boss, organizational climate seen of the presence or absence of unfair competition, organizational climate seen from the opportunity to increase knowledge, and organizational climate views of employee involvement in decision-making through meetings, meetings, regular evaluations or incidental.
HUBUNGAN KEMAMPUAN APARATUR DAN KOORDINASI DENGAN KUALITAS PELAYANAN PUBLIK PADA KANTOR KECAMATAN HOLONG KABUPATEN BALANGAN Erna Suriyani
AL-ULUM : Jurnal Ilmu Sosial dan Humaniora Vol 2, No 3 (2016): Edisi Oktober
Publisher : Universitas Islam Kalimantan Muhammad Arsyad Al Banjari

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (228.19 KB) | DOI: 10.31602/alsh.v2i3.556

Abstract

This study aims to find Apparatus ability Relations and Coordination with Quality of Public Services at the District Office Halong BalanganThis type of research used in this study is the type eksplanatory, approach used in this study is the quantitative approach. To prove the relationship of work ability, coordination with the quality of service, will be analyzed using Chi Square models.Measuring the quality of service in this study using the opinion of Parasuraman, Zeithaml, and Berry (Tjiptono, 2004: 132) Levince in Ratminto (2005: 175). Factors affecting the quality of service inferred from Moenir opinion, The Liang Gie Fan Info and theory The Triangle of Service Quality proposed by Morgan and MurgatroydThe findings of the research show that in fact the ability of the apparatus to the quality of public services in the dimensions of Reliability (Reliability), responsiveness (responsiveness), assurance (Confidence), Empathy (Attention) and Tangibles (tangible) at the district office Halong Balangan, at significant level 1 % proved no hungan, while the significant level of 5% proved to be no relationship.Coordination with the quality of public services in realiability dimensions (Reliability) and Assurance (Confidence), at the district office district Halong good Balangan Significant level of 1% and 5% proved to be no correlation, while coordinating with the quality of public services in the dimension Responsiveness (power Response). Empathy (Attention) Tangibles (tangible) at the district office district Halong Balangan On Significant level of 1% proved to be no relationship While the extent of 5% Significant proven there is a relationship.Based on the research finding, then things need to be advised to get attention in order to improve the quality of public services are as follows:
KUALITAS PELAYANAN PUBLIK DI KANTOR DESA KAYU BAWANG KECAMATAN GAMBUT KABUPATEN BANJAR Erna Suriyani
Jurnal PubBis Vol 4 No 2 (2020)
Publisher : stiatabalong.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (352.965 KB) | DOI: 10.35722/pubbis.v4i2.270

Abstract

Penelitian ini bertujuan untuk menentukan kualitas pelayanan di kantor desa kayu bawang, penulis ingin menjelaskan situasi aktual kualitas layanan di Kantor kelurahan kayu bawang, Kecamatan diperiksa, Kabupaten Banjar, Kalimantan Selatan. Pendekatan yang digunakan dalam studi ini adalah pendekatan kualitatif. Fenomenons kualitas layanan yang diteliti dalam penelitian ini adalah keandalan, responsif, keyakinan, empati, dan nyata. Hasilnya menunjukkan bahwa kualitas pelayanan kantor desa kayu bawang masih belum oftimals terutama dalam hal keandalan dan nyata, sementara itu jika dianggap cukup inffcient dalam hal responsivitas, kepastian, empati.. Penulis merekomendasikan untuk melakukan penelitian lebih lanjut pada beberapa faktor yang menyebabkan non oftimality kualitas layanan di kantor desa kayu bawang. Kata kunci : Kualitas, Pelayanan
PELAKSANAAN ADMINISTRASI PEMERINTAHAN DESA PADA MASA PANDEMI COVID-19 DI DESA TATAH PEMANGKIH LAUT Erna Suriyani
AS-SIYASAH : Jurnal Ilmu Sosial Dan Ilmu Politik Vol 7, No 2 (2022): (November) AS SIYASAH - Jurnal Ilmu Sosial Dan Ilmu Politik
Publisher : UPT Publikasi Dan Pengelolaan Jurnal Universitas Islam Kalimantan MAB Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31602/as.v7i2.7842

Abstract

Penelitian ini bertujuan untuk mengetahui tentang pelaksanaan penyelenggaraan pemerintahan desa pada masa pandemi Coronavirus Disease-19 (Covid-19) di Desa Tatah Pamangkih Laut Kecamatan Kertak Hanyar Kabupaten Banjar. Jenis penelitian yang digunakan dalam penelitian ini adalah deskriptif dengan pendekatan kualitatif. Data dikumpulkan dari observasi, wawancara, dan dokumentasi. Wawancara dilakukan dengan aparat desa dan Badan Permusyawaratan Desa. Hasil penelitian menunjukkan bahwa pelaksanaan penyelenggaraan pemerintahan desa pada masa pandemi Corona Virus Disease-19 (Covid-19) di Desa Tatah Pamangkih Laut Kecamatan Kertak Hanyar Kabupaten Banjar belum dilaksanakan secara optimal. Hal itu terbukti dengan beberapa persoalan penyelenggaraan pemerintahan desa yang tidak sesuai dengan ketentuan penyelenggaraan pemerintahan desa sebagaimana dipersyaratkan dalam Peraturan Menteri Dalam Negeri Nomor 47 Tahun 2016. Penyelenggaraan pemerintahan desa seperti ini juga terjadi sebelum adanya pandemi Covid-19. Kendala yang dihadapi dalam penyelenggaraan pemerintahan desa disebabkan oleh faktor kebiasaan, keterbatasan pemahaman, dan pengetahuan tentang pemerintahan desa khususnya bagi pengurus Badan Pemerintahan Desa (BPD). Oleh karena itu perlunya peningkatan pengetahuan aparatur pemerintah desa dan pengurus BPD dalam penyelenggaraan pemerintahan desa tidak dapat dielakkan.
Co-Authors Muhammad Erfa Redhani