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All Journal Jurnal Pemberdayaan: Publikasi Hasil Pengabdian Kepada Masyarakat Indonesian Community Service and Empowerment Journal (IComSE) Jurnal Dharma Bhakti Ekuitas Safari : Jurnal Pengabdian Masyarakat Indonesia Jurnal Penelitian Ekonomi Manajemen dan Bisnis Jurnal Riset Manajemen dan Ekonomi Maeswara: Jurnal Riset Ilmu Manajemen dan Kewirausahaan Pusat Publikasi Ilmu Manajemen Aspirasi : Publikasi Hasil Pengabdian dan Kegiatan Masyarakat Master Manajemen Jurnal Manajemen Bisnis Era Digital Jurnal Pemimpin Bisnis Inovatif Banking & Management Review Jurnal Riset Multidisiplin Edukasi
Resi Juariah Susanto
SEKOLAH TINGGI ILMU EKONOMI EKUITAS
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Analisis Pengendalian Persediaan Bahan Baku Kain pada Konveksi APR Nine Bandung Menggunakan Metode Economic Order Quantity (EOQ) Akmal Rizki Abdullah; Resi Juariah Susanto
Jurnal Manajemen Bisnis Era Digital Vol. 3 No. 1 (2026): Februari : Jurnal Manajemen Bisnis Era Digital
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jumabedi.v3i1.1272

Abstract

The lack of a systematic calculation approach makes it difficult for APR Nine to monitor fabric raw material inventory, resulting in raw material purchases still being based on habit and intuition. With a total inventory of 2,001 rolls and raw material usage of 1,803 rolls of fabric, there were seven times of excess stock and five times of shortage during the period of October 2024 to September 2025. The difference between the two was 198 rolls. This study uses the Economic Order Quantity (EOQ) method to analyze fabric raw material inventory control. This study uses a quantitative approach with descriptive analysis using data from the period of October 2024 to September 2025. The results of the study indicate that 1694 orders with an ordering frequency of 10 times, a safety stock of 29 rolls, and a reorder point of 35 rolls are the ideal quantities when using the Economic Order Quantity (EOQ) approach. Compared to the previous APR Nine approach, the application of the Economic Order Quantity (EOQ) method is more effective in reducing overall inventory costs from Rp. 5,011,949.35 to Rp. 4,508,824.67.
Analisis Keselamatan dan Kesehatan Kerja Menggunakan Metode Hazard Identification, Risk Assessment, Risk Control pada Divisi Kendaraan Khusus PT Pindad Rustiya Noorbasara; Resi Juariah Susanto
Maeswara : Jurnal Riset Ilmu Manajemen dan Kewirausahaan Vol. 4 No. 1 (2026): FEBRUARI: Maeswara : Jurnal Riset Ilmu Manajemen dan Kewirausahaan
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/maeswara.v4i1.2486

Abstract

This study aims to analyze the application of occupational safety and health in the Special Vehicle Division of PT Pindad using hazar indentification, risk assessment, and risk control methods. The focus of the research is to identify potential hazards, assess the level of risk, and evaluate risk control efforts in the production process of the Special Vehicle Division. The research method used is descriptive with a quantitative approach. The data used in this study was obtained from the results of interviews and direct observations at the company. The results of this study show that there are 5 activities that are identified as causing potential danger, and the risk rating is determined, namely the first activity has a medium risk value, the second activity has a low risk value, the third activity has a negligible risk value, the fourth activity has a high risk value, and the fifth activity has a medium risk value, as well as administrative control efforts, technical control, and PPE control.
Analisis Penjadwalan Proses Produksi Billboard dengan Metode CPM (Critical Path Method) : Studi Kasus Pada Cv. Total Agra Mandiri di Kota Bandung Gloria Wesuranaita; Resi Juariah Susanto
Jurnal Penelitian Ekonomi Manajemen dan Bisnis Vol. 5 No. 1 (2026): Jurnal Penelitian Ekonomi Manajemen dan Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jekombis.v5i1.5865

Abstract

This study analyzes the scheduling of billboard production processes at CV. Total Agra Mandiri in Bandung using the Critical Path Method (CPM) to identify production activities, determine critical paths, and compare production completion times. The research employed a qualitative method with a descriptive approach through interviews, documentation, and literature studies to obtain comprehensive data related to production scheduling. The findings indicate that the production completion time before the implementation of CPM was 27 days. After applying CPM, the production duration was successfully reduced to 25 days, demonstrating improved efficiency in production planning. The analysis also revealed that all production activities were included in the critical path with zero slack time, meaning that any delay in these activities would directly affect the overall production schedule. The identified critical paths were A–B–C–D–F–G–H–I–J–K and A–B–C–E–F–G–H–I–J–K. Therefore, these activities require strict monitoring and optimal control to prevent production delays and ensure timely completion of billboard production processes.
Analisis Penerapan Keselamatan dan Kesehatan Kerja (K3) Menggunakan Metode Hazard Identification, Risk Assessment, and Risk Control Pada Crew Kapal TUGBOAT TB ADAM TUG 1 Nana Mardiana; Resi Juariah Susanto
PPIMAN Pusat Publikasi Ilmu Manajemen Vol. 4 No. 3 (2026): Juli: Pusat Publikasi Ilmu Manajemen
Publisher : Fakultas Ekonomi & Bisnis, Univ

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/ppiman.v4i3.1419

Abstract

Occupational Safety and Health (OSH) is a crucial aspect of tugboat operations due to the high risk of workplace accidents. This study aims to identify potential hazards, assess risk levels, and determine appropriate risk control measures for the crew of TB Adam Tug 1 using the Hazard Identification, Risk Assessment, and Risk Control (HIRARC) method. This research employed a descriptive quantitative approach. Data were collected through observation, interviews, and documentation and analyzed using the HIRARC stages, including hazard identification, risk assessment based on likelihood and severity parameters, and risk control. The results identified eight work activities with potential occupational hazards. Risk assessment indicated that activities on the vessel's deck and towing rope handling were classified as high-risk, with a risk rating of 12, while the remaining activities were categorized as medium-risk, with risk ratings ranging from 6 to 9. Risk control measures included the use of Personal Protective Equipment (PPE), safety briefings, equipment inspections, operational supervision, and the implementation of safe work procedures. The application of the HIRARC method proved effective in identifying workplace hazards, prioritizing risk control measures, and improving the implementation of Occupational Safety and Health (OSH) to minimize workplace accidents during tugboat operations.
Analisis Penerapan Metode Six Sigma terhadap Penurunan Produk Cacat pada Proses Produksi Netaly Boutique di Kota Bandung Siti Fatimah; Resi Juariah Susanto
PPIMAN Pusat Publikasi Ilmu Manajemen Vol. 4 No. 3 (2026): Juli: Pusat Publikasi Ilmu Manajemen
Publisher : Fakultas Ekonomi & Bisnis, Univ

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/ppiman.v4i3.1429

Abstract

Netaly Boutique is a business operating in the fashion industry that still encounters product defects, including untidy stitching, incorrect garment sizes, and poor finishing quality. These issues lead to increased material waste and production costs, highlighting the need for a more effective quality control system. This study aims to analyze the implementation of the Six Sigma method in reducing product defects during the production process at Netaly Boutique in Bandung City. This research employed a descriptive method with a quantitative approach. The data were collected through observation, interviews, documentation, and production data from January to December 2025. The analysis was conducted using the Six Sigma method through the Define, Measure, Analyze, Improve, and Control (DMAIC) stages. The results showed that, out of a total production of 16,350 units, 1,119 defective products were identified, with the three dominant types of defects being untidy stitching (35.03%), incorrect garment sizes (33.16%), and poor finishing quality (31.81%). The average Defects Per Million Opportunities (DPMO) before improvement was 22,830, with a sigma level of 3.52. After implementing the proposed improvements, the DPMO decreased to 9,120, while the sigma level increased to 3.95. These findings indicate that the implementation of the Six Sigma method effectively reduced product defects and improved the effectiveness of quality control in the production process at Netaly Boutique.
Analisis Keselamatan dan Kesehatan Kerja (K3) menggunakan Metode Hirarc pada PT PLN (Persero) ULP Ujungberung Happy Zahwa Azzahra; Resi Juariah Susanto
Jurnal Pemimpin Bisnis Inovatif Vol. 4 No. 3 (2026): Juli : Jurnal Pemimpin Bisnis Inovatif
Publisher : Asosiasi Riset Ilmu Manajemen dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jpbi.v3i3.1439

Abstract

 This study aims to analyze the implementation of Occupational Health and Safety (OHS), identify workplace hazards, assess occupational risk levels, and formulate appropriate risk control recommendations for field technicians at PT PLN (Persero) ULP Ujungberung. The research was motivated by the suboptimal implementation of OHS, as indicated by an OHS achievement score of 83.8 out of 100 and an increasing number of work-related incidents that have the potential to affect employee safety and operational performance. A mixed-method approach was employed by combining qualitative and quantitative data collected through interviews, direct observations, and documentation. Hazard identification and risk assessment were conducted using the Hazard Identification, Risk Assessment, and Risk Control (HIRARC) method based on the AS/NZS 4360:2004 standard. The findings identified 15 major work activities involving mechanical, physical, environmental, and electrical hazards. Six activities (40%) were categorized as extreme risk and another six activities (40%) as high risk, with electric shock and falls from height identified as the most critical hazards. Recommended control measures include strengthening the grounding system, consistently implementing safety briefings and Job Safety Analysis (JSA), improving compliance with personal protective equipment (PPE), and applying reward and punishment programs to strengthen the company's commitment toward achieving the Zero Accident target.  
Dampak Keamanan Digital Banking terhadap Kualitas Pelayanan Resi Juariah Susanto
MASMAN Master Manajemen Vol. 4 No. 3 (2026): Agustus: Master Manajemen
Publisher : Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/masman.v4i3.1441

Abstract

This research examines the implications of the rapid development of digital banking technology on user security and analyzes how banking service quality influences the level of security and convenience experienced by customers when using digital banking services. The increasing adoption of digital financial services has created significant opportunities for improving transaction efficiency and accessibility, while also introducing various cybersecurity risks and challenges related to data privacy and consumer protection. From an operational management perspective, service quality is a critical element that must be managed consistently and sustainably to achieve customer satisfaction, strengthen trust, and enhance long-term customer loyalty. This study employs a qualitative literature review approach by collecting, reviewing, and analyzing books, scientific journals, government regulations, and other relevant publications concerning digital banking security and banking service quality. The findings indicate that high-quality banking services supported by robust security systems, effective risk management, and reliable digital infrastructure contribute significantly to improving customer confidence and reducing perceived security risks. Therefore, banks should continuously strengthen cybersecurity measures, enhance service quality, and implement customer-oriented digital innovations to ensure secure, efficient, and reliable digital banking services. The results of this study are expected to enrich the literature on digital banking and provide practical recommendations for banking institutions, policymakers, and future researchers.
Analisis Penerapan Total Quality Management dengan Pendekatan Process Centered pada Kualitas Produksi Dapur MBG Raditya Anugrah Sarbini; Resi Juariah Susanto
Jurnal Riset Multidisiplin Edukasi Vol. 3 No. 7 (2026): Jurnal Riset Multidisiplin Edukasi (Juli 2026)
Publisher : PT. Hasba Edukasi Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71282/jurmie.v3i7.2441

Abstract

This study analyzes the implementation of Total Quality Management (TQM) with a process-centered approach to improve production quality at the Makan Bergizi Gratis (MBG) kitchen on Jalan Soekarno Hatta No. 199, Babakan Ciparay, Bandung. Using a descriptive qualitative approach, data were collected through observations, interviews, documentation, and a satisfaction questionnaire involving 100 student beneficiaries from six schools. Production quality was evaluated using five indicators: Process Capability Index (Cp/Cpk), Overall Equipment Effectiveness (OEE), First Pass Yield (FPY), Food Waste Rate, and Customer Satisfaction Index (CSI). The results show that OEE (87.40%) and FPY (98.26%) exceeded the research targets, while Cpk (0.78), Food Waste Rate (6.40%), and CSI (86.92%) remained below the expected values. Overall, the process-centered approach improved operational effectiveness and production quality, although process consistency, raw-material efficiency, and beneficiary satisfaction still require continuous improvement.
ANALISIS RISIKO KEGAGALAN PROSES PRODUKSI PADA JOAN KOVENKSI MENGGUNAKAN METODE FAILURE MODE AND EFFECT ANALYSIS (FMEA) Girsang Wita Loisenika; Resi Juariah Susanto
Jurnal Riset Multidisiplin Edukasi Vol. 3 No. 7 (2026): Jurnal Riset Multidisiplin Edukasi (Juli 2026)
Publisher : PT. Hasba Edukasi Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71282/jurmie.v3i7.2478

Abstract

Joan Konveksi, usaha konveksi di Riung Bandung, masih menghadapi kegagalan produksi seperti ketidaksesuaian pola, potongan kain tidak simetris, posisi sablon/bordir meleset, jahitan berkerut, hingga sisa benang tidak rapi. Pengendalian kualitas yang diterapkan masih bersifat korektif, belum mencegah kegagalan sejak awal proses. Penelitian ini menggunakan metode kualitatif deskriptif melalui observasi dan wawancara, dengan menerapkan Failure Mode and Effect Analysis (FMEA) untuk mengidentifikasi dan memprioritaskan risiko kegagalan berdasarkan nilai Severity, Occurrence, dan Detection (RPN). Hasil penelitian mengidentifikasi 15 Potential Failure Mode pada lima tahapan produksi, dengan RPN tertinggi (192) pada kesalahan ukuran pola dan pemotongan kain, serta RPN terendah (54) pada sisa benang jahit. Usulan perbaikan meliputi penyusunan SOP, pelatihan pegawai, penerapan quality control preventif, dan preventive maintenance mesin. FMEA terbukti efektif memprioritaskan risiko secara objektif sebagai dasar peningkatan kualitas produksi.
Co-Authors Akmal Rizki Abdullah Anton Mulyono Azis Fia Dialysa Girsang Wita Loisenika Gloria Wesuranaita Happy Zahwa Azzahra Mohamad Hadi Prasetyo Nana Mardiana Raditya Anugrah Sarbini Rustiya Noorbasara Salma, Jihan SITI FATIMAH