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All Journal JURNAL AKUNTANSI, EKONOMI dan MANAJEMEN BISNIS JOURNAL OF APPLIED BUSINESS ADMINISTRATION JOURNAL OF APPLIED MANAGERIAL ACCOUNTING Jurnal Bisnis, Manajemen, dan Ekonomi Proceeding Applied Business and Engineering Conference
Yulinda Tarigan
Politeknik Negeri Batam
Religion Humanities Automotive Engineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Physics Social Sciences Transportation Other

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Journal : JOURNAL OF APPLIED BUSINESS ADMINISTRATION

 1 
THE EFFECT OF CUSTOMER SATISFACTION ON INTEREST BUY ONLINE ON WEBSITE LAZADA Nurul Atika; Morgan kindler; Zainal Abidin Tarigan; Yulinda Tarigan
JOURNAL OF APPLIED BUSINESS ADMINISTRATION Vol 4 No 1 (2020): Journal of Applied Business Administration - Maret 2020
Publisher : Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (168.096 KB) | DOI: 10.30871/jaba.v4i1.1548

Abstract

This study aims to examine the effect of customer satisfaction on online purchase intention on the website Lazada. This study used 200 respondents taken from students of Business Management at the Politeknik Negeri Batam and Universitas Internasional Batam. The type of data used in this study is the interval scale. Moreover, the scaling method used in the instrument of Likert scale with 5 rating categories. Data processing techniques in this study using Spss software program 17. The results of this study is shows the customer satisfaction (role, social, best deal, product information, monetary saving, convenience and perceived ease of use) has an influence on online purchase intention. For further research is expected to increase the number of samples, change the sample or add research variables.
THE EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION: A CASE STUDY ON PASSENGER FERRY ROUTE BATAM-TANJUNG PINANG Yulinda Tarigan; Putri Malva Ulimaz
JOURNAL OF APPLIED BUSINESS ADMINISTRATION Vol 4 No 2 (2020): Journal of Applied Business Administration - September 2020
Publisher : Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v4i2.2103

Abstract

The purpose of this study is to aimed the effect of service quality, and price have positive effect to customer satisfaction. In addition service quality is measured by five dimensions: tangible, reliability, responsiveness, assurance, empathy, while price is measured by using the fairness indicator of ship ticket price, fair pricing policy, ethical ticket pricing policy, acceptable ticket pricing policy. This study use quesionnaire which is five likert scale. Furthermore, this study used samplingmethod moreover, this study used random samplig technique, Analyzer used is liniear regression analysis and f-test. The results of this study found that service quality has a a positive influence on customer satisfaction, Price has a positive effect on customer satisfaction. This study are used the ferry passenger population of Batam-Tanjung Pinang route, Subsequent research is expected to increase the population becomes more widespread, such as passengers ferry Batam-Tanjung Pinang route and Batam-Tanjung Uban route, and add new variables such as punctuality.
ANALISIS PENGARUH BUSINESS ADMINISTRATION COMPETITION (BAC) TERHADAP MOTIVASI BELAJAR, KECERDASAN EMOSIONAL DAN PENINGKATAN KOMPETENSI MAHASISWA YANG BERDAYA SAING GLOBAL Fandy Bestario Harlan; Yulinda Tarigan
JOURNAL OF APPLIED BUSINESS ADMINISTRATION Vol 5 No 2 (2021): Journal of Applied Business Administration - September 2021
Publisher : Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v5i2.2605

Abstract

This study aims to determine the effect of Business Administration Competition on student learning motivation, emotional intelligence and increasing competence of students' global competitiveness. The variables of this research are the BAC Competition (X1), learning motivation (Y1), emotional intelligence (Y2) and increasing competence of students' global competitiveness (Y3). This study used a quantitative approach using a sample of students in Business Administration study program who had participated in BAC competitions at both Polibatam and National levels. Data processing techniques in this study used SPSS 20 software. The population in this study were all students who participated in BAC which consisted of Secretarial competition, Meeting design competition, MC competition, Business presentation competition, Web design competition, Business data processing competition and Business plan. . The sample size of 28 students was determined by purposive sampling technique. Data collection was carried out by means of questionnaires and observation. Data analysis was performed using descriptive analysis and simple linear regression. The results of this study concluded that there is an effect of the BAC Competition on each variable of learning motivation, emotional intelligence and increasing competence of students' global competitiveness.
Analysis of the Influence of Product Knowledge, Attitude, and Halal Certification on Purchase Intention in Halal Food Products Yulinda Tarigan; Vivian Aldama Z
Journal of Applied Business Administration Vol 7 No 1 (2023): Journal of Applied Business Administration - Maret 2023
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v7i1.5381

Abstract

This research aims to determine the effect of product knowledge, attitude and halal certification on purchase intention in halal food products at five universities in Batam City. This research uses a quantitative approach, descriptive statistical data analysis techniques and multiple linear regression analysis. The sample in this research amounted to 370 respondents. Data collection techniques in this research using a questionnaire through google form. The population in this research were business management students from five universities in Batam city with a sample of 370 respondents. The results of this research indicate that product knowledge has a positive and significant effect on purchase intention which can be proven by the value of t count > t table that is 3.779 > 1.99647, attitude has a positive and significant effect on purchase intention with t count 3,527 > t table 1.99647, and halal certification has a positive and significant influence on purchase intention where t count > t table is 3,220 > 1.99647. In addition, the three independent variables of product knowledge, attitude and halal certification have a positive and significant influence simultaneously on purchase intention where the value of Fcount 46.109 > Ftable 2,63.
The Influence of Internal/Rolling Mutations and Job Satisfaction on Employee Performance in Batam Prime Customs and Excise Office Type B Awal, Ansari Maulidil; Tarigan, Yulinda
Journal of Applied Business Administration Vol 8 No 2 (2024): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v8i2.7157

Abstract

The objective of this research is to investigate the impact of job rotation on staff performance, the influence of job satisfaction on employee performance, and whether there is a combined influence of job satisfaction and rotation on performance within the Batam Customs and Tax Chief Office Type B. This research employs a quantitative approach utilizing SPSS version 20 and the multiple linear regression analysis method for hypothesis testing. The sampling technique applied in this research is convenience sampling, and the sample size was determined using the Yamane formula. Out of a total population of 368 employees, 192 were selected as respondents for the research. Data collection was conducted through the distribution of questionnaires using Google Forms, as well as through interviews and documentation. According to the research, there is no statistically significant relationship between the rotation variable and employee performance. Staff performance is significantly influenced by job satisfaction. Additionally, both internal mutation/rolling and job satisfaction have an impact on officer performance.
The Effect of Motivation and Job Satisfaction on Performance of Land Documentation Employees at BP Batam Tarigan, Yulinda; Tresia, Cindy
Journal of Applied Business Administration Vol 7 No 2 (2023): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v7i2.6023

Abstract

Motivation and job satisfaction are several factors that can affect the quality of HR activities in an organization. The purpose of this study was to use BP Batam Land documentation to determine the effect of work motivation and job satisfaction on employee performance. This study used baseline data from a sample of 100 land registrars at BP Batam. This study used data collection methods in the form of observation, questionnaires and documentation, as well as SPSS 25 as a data processing tool. The test method used is multiple linear regression using test-T and test as a hypothesis testing method. The results of this study indicate that work motivation partially has a positive and significant effect on the performance of land document workers at BP Batam. Partially job satisfaction also has a positive and significant effect on the performance of land documentation officers at BP Batam. Meanwhile, motivation and job satisfaction have a positive and significant effect on the performance of land documentation workers at BP Batam.
Pengukuran Kinerja Rantai Pasokan Material Mobiya untuk Mendukung Proyek Khusus UNHCR Devano, Alrido Martha; Tarigan, Yulinda; Naibahoa, Devi Masniar
Journal of Applied Business Administration Vol 7 No 2 (2023): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v7i2.6056

Abstract

The assessment of supply chain performance enables the monitoring of progress in supply chain management (SCM) and serves as a metric for assessing success in maintaining a competitive advantage The objective of this study is to ascertain the configuration of the supply chain flow and evaluate the performance of the material's supply chain at PT SCH, a company operating in the electrical industry. The employed methodologies encompass the Supply Chain Operations Reference (SCOR) and the Analytical Hierarchy Process (AHP), facilitated by the utilization of the Expert Choice 11 software. The supply chain movement at PT SCH encompasses three primary distribution networks, namely inbound, internal, and outbound. The Supply Chain Operations Reference (SCOR) model implemented at PT SCH has three tiers, including five core processes (plan, sourcing, making, delivering, and returning), three performance attributes (reliability, responsiveness, and flexibility), and a total of 19 performance indicators that have been customized to align with the specific requirements of the organization. Upon conducting performance measurements, a score of 75.70 out of 100.00 was obtained, categorizing it as "good."
Co-Authors Afifah Syahmaini Siregar Alrido Martha Devano Atiqotun Nisa Awal, Ansari Maulidil Danu Adisaputra Elvrida Siagian, Chintya Vanesha Fandy Bestario Harlan Mangaraja Sahat Parulian Pandiangan Morgan kindler Naibahoa, Devi Masniar Nurul Atika Putri Malva Ulimaz Rozzyana Rozzyana Septa Saniatul Mutmainah Tresia, Cindy Vivian Aldama Z Zainal Abidin Tarigan