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Journal : JER

The Influence of Training & Development and Transformational Leadership on Job Performance: Mediated by Job Satisfaction of Banking Employees Pentury, Luther Aprinando; Tanuwijaya, Justine; Gunawan, Andreas Wahyu
Jurnal Economic Resource Vol. 7 No. 2 (2024): September - February
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v7i2.1086

Abstract

The purpose of this study was to analysed and discuss the positive and significant influence between Training and Development and Transformational Leadership on Job Performance and Job Satisfaction in Banking Employees. The research method used is Quantitative research. The data collection techniques used are through observation activities, interviews with several sources, and questioner distribution activities distributed via google form. The data analysis used is descriptive statistics, Structural Equation Modelling (SEM) approach and Smart PLS analysis. The results showed that there was an influence between the independent variables (transformational leadership, training and development, job satisfaction) on the dependent variable (Job Performance). The conclusion of the research is that this research contradicts previous research which explains that the training and development strategy carried out can improve Job Performance. This research is limited to the variables of Job Performance, Training & Development, Job Satisfaction, and Transformational Leadership, with the object of research in banking companies.
The Role of Knowledge Management Mediation in The Relationship Between Risk-Taking and Proactiveness on Employee Performance in the Banking Sector Pentury, Luther Aprinando; Gunawan, Andreas Wahyu
Jurnal Economic Resource Vol. 9 No. 1 (2026): October - March
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v9i1.2233

Abstract

This study aims to analyze the influence of risk-taking, proactiveness, and knowledge management on employee performance in the Indonesian banking sector. The rapid dynamics of the banking industry and high demands for innovation underscore adaptive capabilities and knowledge management as key success factors. Employee performance, as a core organizational asset, is significantly affected by how individuals and organizations respond to change and leverage existing knowledge. This research employs a quantitative, survey-based approach. Data were collected through questionnaires distributed to banking employees in Indonesia. The research sample was drawn using a purposive sampling technique with specific criteria. The collected data were then analyzed using Structural Equation Modeling (SEM) based on Partial Least Squares (PLS) with SmartPLS software. The findings indicate that both risk-taking and proactiveness have a positive and significant influence on knowledge management. This suggests that a higher propensity for employees to take calculated risks and demonstrate proactivity leads to more effective knowledge management processes in the workplace. Furthermore, risk-taking and knowledge management were found to have a positive and significant influence on employee performance. Interestingly, proactiveness did not show a direct significant influence on employee performance; however, its influence was fully mediated by knowledge management. This finding underscores the crucial mediating role of knowledge management in linking proactiveness to improved performance. The managerial implications of this study highlight the importance of banking institutions to foster a culture that supports measured risk-taking and proactive initiatives among employees. Moreover, investing in effective knowledge management systems and processes is vital to convert proactiveness into tangible performance improvements. This research contributes to the literature on the determinants of employee performance in the banking industry, particularly in the context of the strategic role of knowledge management in developing countries like Indonesia.