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All Journal Jurnal Rekam Medis dan Informasi Kesehatan International Journal of Healthcare and Information Technology
Eliyah Eliyah
Poltekkes Kemenkes Semarang
Computer Science & IT Health Professions Public Health

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Tinjauan Penyelesaian Dispute Klaim Rawat Inap Pasien Coronavirus Disease 2019 (COVID-19) di RSUD Ajibarang Tahun 2020 Eliyah Eliyah; Aulia Ughti Ratriana
Jurnal Rekam Medis dan Informasi Kesehatan Vol 5, No 1 (2022): Maret 2022
Publisher : Poltekkes Kemenkes Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (909.472 KB) | DOI: 10.31983/jrmik.v5i1.8394

Abstract

Dispute claim are disagreement between BPJS Kesehatan and health facilities over claims caused by coding or medical. The dispute becomes a workload for the claim submission officers and affects the hospital revenue. We found that there 66 files in dispute category at RSUD Ajibarang in April-July 2020 with a percentage of 50,8%. The purpose of this study is to analyze the causes of disputed claims for inpatient treatment based on inputs and processes, to find the solution overview. This research uses a qualitative descriptive method with case study approach and the research subjects are 4 people. The research on human resources and facilities showed relatively good conditions. Regarding the technological factor, SIMRS development is needed, the planning factor requires the creation of a special SOP to handle the COVID-19 claim dispute issue and the claim process implementation factor is seen from the flow that is in accordance with existing regulations, an introduction to the procedure for inputting COVID-19 claims is needed on INA-CBG's application. So, it can be concluded that it is necessary to prepare SOP related to disaster cases in collecting claims in the INA-CBG's application and providing human resources who have special competencies for medical recorders.
Faktor Risiko Burnout pada Petugas di Instalasi Rekam Medis dan Informasi Kesehatan RSUD K.R.M.T Wongsonegoro Zefan Adiputra Golo; Eliyah Eliyah; Eiska Rohmania Zein
Jurnal Rekam Medis dan Informasi Kesehatan Vol 4, No 2 (2021): Oktober 2021
Publisher : Poltekkes Kemenkes Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (73.027 KB) | DOI: 10.31983/jrmik.v4i2.7858

Abstract

Burnout merupakan kondisi  kelelahan baik secara fisik, mental maupun emosional yang dapat dialami oleh tenaga kesehatan. Studi pendahuluan yang dilakukan di Instalasi Rekam Medis dan informasi kesehatan RSUD K.R.MT Wongsonegoro menemukan gejala burnout pada petugas yang ditandai dengan adanya keluhan pegawai merasakan kelelahan fisik, mental dan emosional dalam pekerjaan selama satu tahun terakhir. Tujuan penelitian ini mengetahui faktor risiko burnout pada petugas di Instalasi Rekam Medis dan Informasi Kesehatan dilihat dari faktor demografik. Metode penelitian meenggunakan survey analitik dengan desain cross-sectional. Instrument penelitian diadopsi dari Maslach Burnout Inventory (MBI). Sampel penelitian sebanyak 57 petugas rekam medis. Analisis data menggunakan uji Kendall’s tau dan uji Regresi Linier Sederhana. Hasil penelitian menemukan tingkat burnout pada petugas rekam medis dan informasi kesehatan berada pada kategori tinggi sebesar 52,6%. Hasil uji korelasi menunjukkan dari ke enam faktor demografik, hanya faktor umur dan masa kerja yang memiliki hubungan yang signifikan dengan tingkat burnout pada petugas rekam medis (p 0.05). Hasil uji regresi linear sederhana menunjukkan nilai signifikansi faktor umur 0.029 dan nilai signifikansi faktor masa kerja 0.049, sehingga dapat disimpulkan kedua faktor tersebut berpengaruh signifikan terhadap burnout. Disarankan perlunya penyusunan data profil kepribadian setiap pegawai agar dapat digunakan untuk memonitoring kondisi pegawai dan merencanakan program pelatihan dan pengembangan yang sesuai kondisi dan kebutuhan pegawai.
Development of a Web-Based Self-Health Screening Kiosk for The Participants of Chronic Disease Management Program (PROLANIS) Setya Wijayanta; Eliyah Eliyah; Asharul Fahyudi; Sylvia Anjani; Oki Setiono
International Journal of Healthcare and Information Technology Vol. 3 No. 2 (2026): January
Publisher : P3M Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/ijhitech.v3i2.6800

Abstract

Current PROLANIS screening workflows at primary healthcare facilities remain predominantly manual and complex, characterized by lengthy registration processes, laboratory examinations, medical consultations, therapeutic exercises, health education sessions, and pharmacy visits. These inefficiencies result in prolonged patient queues, duplicate documentation, delayed data aggregation, and excessive workload for healthcare personnel, ultimately compromising program effectiveness and participant satisfaction. This study addresses these challenges through the development of a web-based self-health screening kiosk utilizing a Research and Development (R&D) approach with a prototyping model. System evaluation focused specifically on user interface/experience (UI/UX) feasibility, rather than clinical effectiveness, involving six PROLANIS officers from Sidorejo Lor and Sidorejo Kidul Community Health Centers using a structured assessment instrument. Results yielded an average score of 4.0 (out of 5), indicating good design consistency, responsiveness, and functionality, though improvements remain necessary in ease of use and visual layout. The prototype demonstrates potential to enhance PROLANIS efficiency but requires broader clinical validation and system integration testing.
Co-Authors Asharul Fahyudi Aulia Ughti Ratriana Eiska Rohmania Zein Golo, Zefan Adiputra Oki Setiono Setya Wijayanta Sylvia Anjani