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Clustering Customer Data Using Fuzzy C-Means Algorithm Nurfaizah Nurfaizah; Fathuzaen Fathuzaen
PIKSEL : Penelitian Ilmu Komputer Sistem Embedded and Logic Vol. 9 No. 1 (2021): Maret 2021
Publisher : LPPM Universitas Islam 45 Bekasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/piksel.v9i1.2359

Abstract

The pattern of the service industry is influenced mostly by economic growth. When economic growth rises, the economic activity will also grow as in the case of insurance activities. One of the assets owned by an insurance company is the customer, hence the existence of a loyal or potential customer should be maintained by the insurance company. This study focuses on clustering or grouping the existing customer data in insurance companies using the Fuzzy C-Means (FCM) algorithm. This study uses data from the company for analysis and the results can be used as a basis for insurance companies in making decisions, especially those related to further insurance marketing to customers who have participated in insurance or who are still actively registered in payment insurance. Fuzzy C-Means can be used for clustering the customer datasets. It obtained 3 clustering results using Partition Coefficient (PC) in determining the validity index and the centers value was ranged from 0.5 to 1.0.
User Satisfaction Analysis of Online Public Access Catalog Using End User Computing Satisfaction Method Dista Trianisfi; Nurfaizah Nurfaizah; Eka Tripustikasari
PIKSEL : Penelitian Ilmu Komputer Sistem Embedded and Logic Vol. 9 No. 1 (2021): Maret 2021
Publisher : LPPM Universitas Islam 45 Bekasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/piksel.v9i1.2493

Abstract

Libraries are organizations with the activities of collecting, processing, disseminating, preserving, and presenting information that in which the Online Public Access Catalog (OPAC) have been widely adopted. However, the analysis of OPAC satisfaction is still rare. This study discusses the analysis of user satisfaction of OPAC. This study aims to determine the effect of content dimensions, accuracy, format, ease of use, and timeliness using the End User Computing Satisfaction (EUCS) method, a method for measuring the level of user satisfaction of a system. SPSS software was used to analyze user satisfaction. Sig. value of the content variable is greater than 0.1 (0.667), hence the hypothesis zero (H0) is accepted. It means that the content variable has no effect on user satisfaction. Sig. value for the accuracy variable is less than 0.1 (0.009), hence the H0 is rejected. Therefore, the accuracy variable has an effect on user satisfaction. Sig. value of the format variable is less than 0.1 (0.054), hence H0 was rejected, implying that the format variable has an effect on user satisfaction. Sig. value of the ease of use variable is greater than 0.1 (0.700), hence H0 is accepted, meaning that the ease of use variable has no effect on user satisfaction. Sig. value of the timeliness variable was 0.120 (> 0.1), hence H0 is accepted. Therefore, the timeliness variable has no effect on user satisfaction.
Implementasi Aplikasi Baca dan Tulis Sebagai Upaya Peningkatan Literasi Digital Nurfaizah Nurfaizah; Nandang Hermanto; Agung Tri Wibowo; Fathuzaen Fathuzaen; Hasri Akbar Awal Rozaq
Paradigma - Jurnal Komputer dan Informatika Vol. 24 No. 1 (2022): Periode Maret 2022
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/paradigma.v24i1.928

Abstract

The development of the digital world that continues to increase at this time makes people accustomed to the concept of digitization and technology, even now it has become a necessity. These developments need to be balanced with encouragement for users to better utilize the use of technology through the role of digital literacy. One of the efforts made to encourage the creation of digital literacy is by utilizing technology to support activities that can increase knowledge and improve people's reading and writing literacy. This will make technology users better at using technology and provide other benefits in increasing digital literacy, where increasing digital literacy is currently one of the government targets that has been pursued in various activities to build a society that is not only technology users but also able to utilize technology through their cognitive abilities such as writing so that they are not only able to operate technological devices. This research focuses on making reading and writing applications that can be used by all technology users so that they can foster public interest in reading and writing. In addition, this application will also provide a solution to the sluggish growth of book sales by publishers through the marketplace. Application users can enjoy reading and writing anywhere and anytime and make it easier to search and purchase literacy books. This application was developed using waterfall software development and has gone through a testing stage where all the designed features are already running as specified.
Pelatihan Canva Untuk Penguatan Identitas Visual dan Promosi PPDB PAUD Nurfaizah; Wisnu Muamar; Iwan Haryanto; Didit Suhartono; Muliasari Pinilih
AMMA : Jurnal Pengabdian Masyarakat Vol. 5 No. 7 : Agustus (2026): AMMA : Jurnal Pengabdian Masyarakat
Publisher : CV. Multi Kreasi Media

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Limited visual design capacity in community-based early childhood education institutions can constrain public communication and new student admission promotion. Prior to the program, the partner institutions mainly disseminated school information through plain text messages and had not established consistent visual materials. This community service program aimed to strengthen teachers' ability to produce Canva-based visual communication materials while establishing reusable institutional templates. The training was conducted on 9 May 2026 at KB Tunas Bangsa, Kediri Village, Karanglewas District, Banyumas Regency, involving six teachers from KB Tunas Bangsa and TK Pertiwi 5 Kediri. A product-based training approach was implemented through three stages: introduction to Canva and basic visual design principles, guided design practice, and template standardization with distribution preparation. Achievement was evaluated descriptively based on product completion. All participants completed a school introduction poster and a new student admission flyer that were ready for print and digital distribution. A reusable institutional template was also established to support continuity of visual communication. The activity indicates that Canva is a feasible tool for resource-constrained early childhood education institutions to improve consistency in public-facing visual communication. Nevertheless, the program did not employ pre-test/post-test measures or assess the impact of the materials on communication reach and enrolment outcomes; therefore, follow-up evaluation is required.