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All Journal GEMILANG: Jurnal Manajemen dan Strategi Bisnis Aksi Kita: Jurnal Pengabdian Kepada Masyarakat
Juhandi
Universitas Bina Bangsa
Economics, Econometrics & Finance Environmental Science Social Sciences Other

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Pengaruh Kualitas Pelayanan dan Fasilitas Terhadap Kepuasan Konsumen Pada Mini Market Afif Toserba Di Kecamatan Kibin Serang Siti Ferliana; Juhandi; Abdul Aziz
GEMILANG: Jurnal Manajemen dan Strategi Bisnis Vol. 2 No. 1 (2021): GEMILANG: Jurnal Manajemen dan Strategi Bisnis
Publisher : Fakultas Ekonomi dan Bisnis Universitas Prima Graha

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (406.389 KB)

Abstract

Customer satisfaction is affected by the quality of services and facilities. If the service variable can be improved and the facilities are in accordance with the expectations and demands of customers, a higher impact on customer satisfaction will be obtained. The purpose of this study was to determine whether the quality of service and facilities affect customer satisfaction at the Mini Market Afif Toserba in Kibin District, Serang. This study uses a survey method with a quantitative approach. With a sample of 80 respondents who are customers of Mini Market Afif Toserba. Based on data analysis on the partial significance test of the service quality variable, it shows the value of Sig. 0.000 ttable 1.668 and the facility variable shows the value of Sig. 0.000 ttable 1.668. While the simultaneous significance test shows the value of Sig. 0.000 < 0.05 and Fcount 37.162 > Ftable 2.37. Based on the results of data analysis, it can be concluded that the service quality variable (X1) and the facility variable (X2) have a significant effect on the customer satisfaction variable (Y) partially or simultaneously.
Pemgaruh Ketepatan Pemberian Kompensasi Dan Motivasi Kerja Terhadap Kinerja Karyawan Yuni Wahyuni; Juhandi
GEMILANG: Jurnal Manajemen dan Strategi Bisnis Vol. 3 No. 1 (2022): GEMILANG: Jurnal Manajemen dan Strategi Bisnis
Publisher : Fakultas Ekonomi dan Bisnis Universitas Prima Graha

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This study aims to examine and analyze the effect of compensation on employee performance, the effect of work motivation on employee performance, the effect of compensation and motivation on performance. The type method in this study uses quantitative methods as causality, which is a study to determine the relationship/influence of independent variables on variables without making additional changes or manipulation of existing data. The population is 367 employees and the sample used in this study is the employees of PT. Parkland World Indonesia Plant 2 Quality Improvement Production Division Cikande Serang which employs 79 employees using the slovin formula. The sampling technique in this study uses Incidental Sampling. The results showed that there was a positive and significant influence on employee performance compensation with value. There is a positive and significant effect of work motivation on employee performance. There is a positive and significant effect of compensation and motivation together on employee performance at PT. Parkland World Indonesia Plant 2 Production Quality Improvement Section. To be able to improve employee performance can be done by offering compensation and increasing employee motivation.
Upaya Pencegahan Jeratan Hukum Melalui Penyuluhan Hukum Pinjol, Bullying, Hoaks pada Anak Muda di Desa Pengampelan Juhandi; Amara Mukti Rahayu; Emanuel Suhardi; Banu Sulaeman Mubaraq; Melvin Gufaro Hakim
Aksi Kita: Jurnal Pengabdian kepada Masyarakat Vol. 1 No. 4 (2025): JULI-AGUSTUS
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/8m6ha470

Abstract

Seiring dengan perkembangan jaman dan perubahan teknologi juga merubah perilaku anak muda. Dampak teknologi bukan hanya bersifat positif namun juga negatif seperti bullying, hoaks, dan judi online yang sedang marak di masyarakat khususnya kalangan anak muda di Desa Pengampelan. Tujuan PKM bidang hukum ini sebagai upaya pencegahan jeratan hukum merupakan salah satu program KKM mahasiswa kelompok 14 Desa Pengampelan Universitas Bina Bangsa sebagai bentuk kepedulian bullying, hoaks, dan judi online yang memiliki dampak negatif. Metode pelaksanaan PKM kali ini diadakan penyuluhan hukum bahaya bullying, hoaks, dan judi online dikhususkan pada anak muda sebagai sasaran peserta mengingat banyak pelaku bullying, hoaks, dan judi online dikalangan anak muda. Hasil PKM ini menyimpulkan bahwa terdapat dampak negatif terhadap pelaku bullying, hoaks, dan judi online serta dapat bisa terjerat Undang-Undang tentang judi konvensional, dan Undang-Undang tentang kekerasan anak serta Undang-Undang Informasi dan Teknologi Elektronik (ITE).
PKM Teknologi Tepat Guna (TTG):  Cegah Kebocoran Gas dengan Alat Pendeteksi Kebocoran Gas LPG Berbasis Internet of Things (IoT) Joni Prihatin; Juhandi; Mufallih Arrosyid; Muhamad Farhan; Rizky May Yunitasari
Aksi Kita: Jurnal Pengabdian kepada Masyarakat Vol. 1 No. 5 (2025): SEPTEMBER-OKTOBER
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/z4vfe127

Abstract

Sejak peralihan bahan bakar minyak tanah ke gas LPG untuk kebutuhan memasak dan kebutuhan lainnya. Pemerintah membuat program subsidi gas LPG 3 Kg untuk rakyat miskin. Namun pada pelaksanaanya sering terjadi kebocoran pada tabung gas 3 Kg. Pengabdian kepada Masyarakat (PKM) pada kelompok 14 KKM Kelurahan Pengampelan Universitas Bina Bangsa tahun 2025 ini bertujuan untuk memberikan wawasan kepada masyarakat Kelurahan Pengampelan Kota Serang bagaimana mencegah kebocoran gas. Bersamaan dengan kegiatan tersebut diperkenalkan alat pendeteksi kebocoran gas LPG berbasis Internet of Things (IoT) yang dikembangkan oleh salah satu mahasiswa Kelompok 14 Kelurahan Pengampelan. Hasil pengabdian ini berjalan dengan lancar, alat pendeteksi gas dianggap berfungsi dan dapat dimengerti oleh masyarakat Kelurahan Pengampelan.
Co-Authors Abdul Aziz Amara Mukti Rahayu Banu Sulaeman Mubaraq Emanuel Suhardi Joni Prihatin Melvin Gufaro Hakim Mufallih Arrosyid Muhamad Farhan Rizky May Yunitasari Siti Ferliana Yuni Wahyuni