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All Journal CALYPTRA : Jurnal Ilmiah Mahasiswa Universitas Surabaya International Journal of Sharia Business Management INTECH (Informatika dan Teknologi)
Ayu Purnama
Universitas Surabaya
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education

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PERANAN GAYA KEPEMIMPINAN DAN SISTEM PENGENDALIAN MANAJEMEN TERHADAP LOYALITAS KARYAWAN DI PERUSAHAAN KELUARGA PT. SUS SURABAYA Purnama, Ayu
CALYPTRA : Jurnal Ilmiah Mahasiswa Universitas Surabaya Vol 2, No 2 (2013): CALYPTRA : Jurnal Ilmiah Mahasiswa Universitas Surabaya
Publisher : University of Surabaya

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Abstract

Penelitian ini bertujuan untuk meningkatkan pemahaman mengenai peranan gaya kepemimpinan dan sistem pengendalian manajemen terhadap loyalitas karyawan di perusahaan keluarga. Penelitian ini merupakan penelitian basic research yang dilakukan dengan menggunakan pedekatan kualitatif. Penelitian ini menggunakan objek penelitian badan usaha keluarga di Surabaya. Metode pengumpulan data yang digunakan untuk memperoleh data yaitu dengan wawancara, observasi dan analisis dokumen. Hasil penelitian ini menunjukkan bahwa kepemimpinan dan sistem pengendalian manajemen saling berhubungan satu sama lain, keduanya ini saling mendukung dan bekerja bersama-sama dalam menciptakan loyalitas karyawan. Kepemimpinan yang baik dapat membentuk sistem pengendalian manajemen yang efektif. Jika sistem pengendalian manajemen yang diterapkan sudah efektif, maka dalam bekerja karyawan akan merasa nyaman sehingga tidak menutup kemungkinan loyalitas karyawan akan meningkat.
The Influence of Product Quality and Prices on Customer Loyalty at Halal Mart Cibubur Purnama, Ayu; Kumala, Destiana; Utarindasari, Destiana
International Journal of Sharia Business Management Vol 2 No 2 (2023): IJSBM: International Journal of Sharia Business Management
Publisher : Sharia Business Management Department of STEBIS Bina Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51805/ijsbm.v2i2.180

Abstract

This research was conducted with the aim of knowing: 1) The effect of product quality on customer loyalty at the halal mart in Permata Cibubur. 2) To determine the effect of price on customer loyalty at halal mart in Permata Cibubur. The method used is quantitative with sampling in this study as many as 75 respondents with a purposive sampling technique. Data analysis techniques in this study used multiple linear regression analysis with partial regression test (t-test) and simultaneous test (F). The calculation process is assisted by the IBM SPSS 22 software application program. The test results show that there is a significant influence between product quality and customer loyalty at the Halal Mart in Permata Cibubur. There is a significant influence between price and customer loyalty at the Halal Mart in Permata Cibubur. There is a significant effect of product quality and price on customer loyalty at the Halal Mart in Permata Cibubur
MULTIMEDIA BERBASIS ANDROID DENGAN APP INVENTOR PADA MATA KULIAH BAHASA PEMROGRAMAN Yunarti, Yelmi; Purnama, Ayu; Al Kodri, Muhammad Nang
INTECH Vol. 2 No. 2 (2021): INTECH (Informatika Dan Teknologi)
Publisher : Informatics Study Program, Faculty of Engineering and Computers, Baturaja University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54895/intech.v2i2.1168

Abstract

Co-Authors Al Kodri, Muhammad Nang Kumala, Destiana Utarindasari, Destiana Yunarti, Yelmi