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All Journal JurTI (JURNAL TEKNOLOGI INFORMASI) Multitek Indonesia : Jurnal Ilmiah Jurnal Teknologi Terpadu JITU : Journal Informatic Technology And Communication Journal of Applied Data Sciences HOAQ (High Education of Organization Archive Quality) : Jurnal Teknologi Informasi J-Icon : Jurnal Komputer dan Informatika Jurnal Sistem Informasi Jurnal Indonesia : Manajemen Informatika dan Komunikasi KETIK : Jurnal Informatika
Semlinda Juszandri Bulan
STIKOM Uyelindo Kupang
Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Engineering Languange, Linguistic, Communication & Media Library & Information Science

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EVALUATION OF THE IMPLEMENTATION OF THE INDEPENDENT ACADEMIC INFORMATION SYSTEM (SIAMIR) AT STIKOM UYELINDO USING THE DELONE AND MCLEAN MODEL Bulan, Semlinda Juszandri
J-Icon : Jurnal Komputer dan Informatika Vol 13 No 2 (2025): October 2025
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jicon.v13i2.24707

Abstract

Academic information systems are a crucial element in supporting the effectiveness and efficiency of academic management at universities. STIKOM Uyelindo uses an academic information system called SiAmir to serve the academic administration needs of students, lecturers, and staff. However, the success of this system's implementation needs to be systematically evaluated to ensure its continued improvement. This study aims to evaluate the implementation of SiAmir using the DeLone and McLean model, which consists of six variables: system quality, information quality, service quality, system usage, user satisfaction, and net benefits. Respondents in this study were 165 students and lecturers at STIKOM Uyelindo. The data analysis method used was Partial Least Squares (PLS) and was run using SmartPLS version 3.0 software. The results showed that six hypotheses were accepted and three were rejected. Information Quality and Service Quality significantly influenced User Usage and Satisfaction, while System Quality had no significant effect. User Satisfaction proved to be a key mediator with the strongest influence on Net Benefits, while Usage had no direct effect. The findings confirm that information system success is determined more by the quality of content and services than by technical aspects, with user satisfaction being the primary mediating factor. Practical implications suggest that organizations need to prioritize investments in information and service quality to maximize the benefits of information systems.
IMPLEMENTASI CUSTOMER RELATIONSHIP MANAGEMENT PADA APLIKASI E-COMMERCE UNTUK MEMBANTU MENYELEKSI BUSANA MUSLIM SESUAI KARAKTERISTIK KONSUMEN Tanjung, Yuliani; Bulan, Semlinda Juszandri
JITU Vol 2 No 2 (2018)
Publisher : Universitas Boyolali

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Abstract

Daya Abadi Shop is a place that provides various products muslim fashion to Muslim women. The sales strategy which is in use now still wearing convensional system. The first is marketing still no media promotion. The problem, the clerk having difficulties to explain the appropriate fashion characteristics, and third from aspect of where the sales transaction data and customer data is still the recording manually. The purpose of this research is to implement E-Commerce and Customer Relationship Management in selling of muslim fashion on Daya Abadi Fashion Shop. The research methodology used was qualitative research. Website Development method E-Commerce based on Customer Relationship Management made adjust with research procedures. The approach method with structured and analysis tools in the form of system design document flow, context diagram, data flow diagram and design of the proposed database form entity relationship diagram. While the creation of the software in this thesis, the writer uses PHP and Adobe Dreamwaver CS3 and MySQL databases. The research results show that the E-Commerce based on Customer Relationship Management can help the Daya Abadi Shop in the selling of muslim fashion.
IMPLEMENTASI SISTEM PENDUKUNG KEPUTUSAN MENGGUNAKAN METODE ADDITIVE RATIO ASSESSMENT (ARAS) UNTUK PENENTUAN SMK TERBAIK DI KOTA KUPANG: IMPLEMENTATION OF A DECISION SUPPORT SYSTEM USING THE ADDITIVE RATIO ASSESSMENT (ARAS) METHOD TO DETERMINE THE BEST VOCATIONAL HIGH SCHOOL (SMK) IN KUPANG CITY Tote, Gabriel Patrisius; Bulan, Semlinda Juszandri
HOAQ (High Education of Organization Archive Quality) : Jurnal Teknologi Informasi Vol. 17 No. 1 (2026): Jurnal HOAQ - Teknologi Informasi
Publisher : STIKOM Uyelindo Kupang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52972/hoaq.vol17no1.p1-8

Abstract

Penentuan Sekolah Menengah kejuruan (SMK) terbaik di kota Kupang adalah suatu keputusan yang paling penting bagi para siswa, orang tua, dan pemangku kepentingan pendidikan. Dalam konteks ini, Sistem Pendukung Keputusan (SPK) dapat menjadi alat yang efektif untuk membantu proses pengambilan keputusan tersebut. Salah satu metode SPK dapat digunakan adalah metode Additive Ratio Assessment (ARAS). Penelitian ini bertujuan untuk mengimplementasikan metode ARAS dalam pengambilan keputusan penentuan SMK terbaik di Kota Kupang. Metode ARAS digunakan untuk menilai dan membandingkan kinerja dan beberapa alternatif SMK berdasarkan berbagai kriteria yang relevan. Kriteria – kriteria tersebut dapat mencakup akreditasi, jumlah siswa, SPP, dan jumlah guru. Data mengenai kriteria-kriteria tersebut dikumpulkan dan diolah untuk menghasilkan nilai-nilai penilaian kinerja relatif dari masing-masing alternatif SMK. Kemudian, metode Additive Ratio Assessment (ARAS) digunakan untuk menghitung skor agregat dan merangking alternatif-alternatif tersebut. Hasil dari penelitian ini adalah website yang mampu menyajikan informasi yang komprehensif dan terstruktur mengenai berbagai faktor yang relevan dalam pemilihan sekolah menengah kejuruan terbaik yang dapat membantu para siswa, orang tua, dan pemangku kepentingan Pendidikan dalam memilih SMK terbaik berdasarkan preferensi terhadap kriteria-kriteria yang ada.   Determining the best vocational high school (SMK) in the city of Kupang is the most important decision for students, parents and education stakeholders. In this context, Decision Support Systems (DSS) can be an effective tool to assist the decision-making process. One SPK method that can be used is the Additive Ratio Assessment (ARAS) method. This research aims to implement the ARAS method in making decisions to determine the best vocational school in Kupang City. The ARAS method is used to assess and compare the performance of several vocational school alternatives based on various relevant criteria. These criteria can include accreditation, number of students, tuition fees, and number of teachers. Data regarding these criteria is collected and processed to produce relative performance assessment values for each alternative vocational school. Then, the Additive Ratio Assessment (ARAS) method is used to calculate the aggregate score and rank the alternatives. The result of this research is a website that is able to present comprehensive and structured information regarding various factors that are relevant in selecting the best vocational high school which can help students, parents and education stakeholders in choosing the best vocational school based on preferences for existing criteria.
Co-Authors Abubakar, Muhammad Alfazrin Ayub Djara Lulu Claudia Olga A. Seran Dana Indra Sensuse Daris, Bella Vannia Diyah Utari Edwin Ariesto Umbu Malahina Folla, Marni Monika Iklima Ermis Mardhalia Saitakela Maria Grasela Ninu Nengsi, Marwana Indri Tanjung, Yuliani Tote, Gabriel Patrisius Yohanes Suban Belutowe