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All Journal JurTI (JURNAL TEKNOLOGI INFORMASI) Multitek Indonesia : Jurnal Ilmiah Jurnal Teknologi Terpadu JITU : Journal Informatic Technology And Communication Journal of Applied Data Sciences J-Icon : Jurnal Komputer dan Informatika Jurnal Sistem Informasi Jurnal Indonesia : Manajemen Informatika dan Komunikasi KETIK : Jurnal Informatika
Semlinda Juszandri Bulan
STIKOM Uyelindo Kupang
Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Engineering Languange, Linguistic, Communication & Media Library & Information Science

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EVALUATION OF THE IMPLEMENTATION OF THE INDEPENDENT ACADEMIC INFORMATION SYSTEM (SIAMIR) AT STIKOM UYELINDO USING THE DELONE AND MCLEAN MODEL Bulan, Semlinda Juszandri
J-Icon : Jurnal Komputer dan Informatika Vol 13 No 2 (2025): October 2025
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jicon.v13i2.24707

Abstract

Academic information systems are a crucial element in supporting the effectiveness and efficiency of academic management at universities. STIKOM Uyelindo uses an academic information system called SiAmir to serve the academic administration needs of students, lecturers, and staff. However, the success of this system's implementation needs to be systematically evaluated to ensure its continued improvement. This study aims to evaluate the implementation of SiAmir using the DeLone and McLean model, which consists of six variables: system quality, information quality, service quality, system usage, user satisfaction, and net benefits. Respondents in this study were 165 students and lecturers at STIKOM Uyelindo. The data analysis method used was Partial Least Squares (PLS) and was run using SmartPLS version 3.0 software. The results showed that six hypotheses were accepted and three were rejected. Information Quality and Service Quality significantly influenced User Usage and Satisfaction, while System Quality had no significant effect. User Satisfaction proved to be a key mediator with the strongest influence on Net Benefits, while Usage had no direct effect. The findings confirm that information system success is determined more by the quality of content and services than by technical aspects, with user satisfaction being the primary mediating factor. Practical implications suggest that organizations need to prioritize investments in information and service quality to maximize the benefits of information systems.
IMPLEMENTASI CUSTOMER RELATIONSHIP MANAGEMENT PADA APLIKASI E-COMMERCE UNTUK MEMBANTU MENYELEKSI BUSANA MUSLIM SESUAI KARAKTERISTIK KONSUMEN Tanjung, Yuliani; Bulan, Semlinda Juszandri
JITU Vol 2 No 2 (2018)
Publisher : Universitas Boyolali

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Abstract

Daya Abadi Shop is a place that provides various products muslim fashion to Muslim women. The sales strategy which is in use now still wearing convensional system. The first is marketing still no media promotion. The problem, the clerk having difficulties to explain the appropriate fashion characteristics, and third from aspect of where the sales transaction data and customer data is still the recording manually. The purpose of this research is to implement E-Commerce and Customer Relationship Management in selling of muslim fashion on Daya Abadi Fashion Shop. The research methodology used was qualitative research. Website Development method E-Commerce based on Customer Relationship Management made adjust with research procedures. The approach method with structured and analysis tools in the form of system design document flow, context diagram, data flow diagram and design of the proposed database form entity relationship diagram. While the creation of the software in this thesis, the writer uses PHP and Adobe Dreamwaver CS3 and MySQL databases. The research results show that the E-Commerce based on Customer Relationship Management can help the Daya Abadi Shop in the selling of muslim fashion.
Co-Authors Abubakar, Muhammad Alfazrin Ayub Djara Lulu Claudia Olga A. Seran Dana Indra Sensuse Daris, Bella Vannia Diyah Utari Edwin Ariesto Umbu Malahina Folla, Marni Monika Iklima Ermis Mardhalia Saitakela Maria Grasela Ninu Nengsi, Marwana Indri Tanjung, Yuliani Yohanes Suban Belutowe