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All Journal Akrab Juara : Jurnal Ilmu-ilmu Sosial JiTEKH (Jurnal Ilmiah Teknologi Harapan) Industrika : Jurnal Ilmiah Teknik Industri Jurnal Pengabdian Masyarakat Bidang Sains dan Teknologi Faedah: Jurnal Hasil Kegiatan Pengabdian Masyarakat Indonesia Ekspresi: Publikasi Kegiatan Pengabdian Indonesia Solusi Bersama : Jurnal Pengabdian Dan Kesejahteraan Masyarakat
Yuli Setiawannie
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Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Mechanical Engineering Medicine & Pharmacology Nursing Public Health Social Sciences Transportation Veterinary

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Penentuan Umur Dump Truck dengan Metode Optimal Replacement Interval di CV. X Yuli Setiawannie; Nita Marikena; Sindi Sania Putri
JITEKH Vol 9 No 2 (2021): September 2021
Publisher : Universitas Harapan Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35447/jitekh.v9i2.422

Abstract

Every asset in the operation of certain services, transportation or services will experience a change in each period of time. Replacement is made on an asset that is damaged, operating costs are too high, or a change in technology makes an equipment unusable. CV. X is a company engaged in providing services for transportation fleets, one of which is dump trucks. Today, companies are often faced with complex replacement problems and only apply the depreciation method to determine the life of their equipment. This study aims to propose determining the age of dump trucks with optimal replacement intervals and to find out the hourly usage costs incurred by the company at the optimal replacement age. This method uses the hourly cost as the basis for determining the optimal replacement life. The research data is in the form of secondary company data consisting of maintenance data such as vehicle purchase price data, fuel consumption, lubricant consumption, labor wages, annual operating hours, productivity, rental rate, interest rate value, and income tax rate. The parameters are in 1000 hour intervals. The optimal replacement life for dump trucks is in the interval of 30,000 hours – 40,000 hours or 12-16 years. The hourly usage cost at the optimal replacement life interval with the productivity approach is $159.74 and the hourly usage cost with the rental rate approach is $104.64.
PENGUKURAN KINERJA RUMAH SAKIT UMUM “X” DENGAN METODE SWOT BALANCED SCORECARD Yuli Setiawannie; Tiara Rahmania
Jurnal Akrab Juara Vol 4 No 2 (2019)
Publisher : Yayasan Akrab Pekanbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Performance measurement is an important factor for an organization to control the implementation of the strategy. BSC SWOT method that synergistically can monitor company performance quickly and easily. Hospitals as one type of service company that organizes public health services must have good performance as mandated by Article 28H paragraph (1) of the 1945 Constitution. The purpose of this study is to provide a proposed hospital ‘X’ performance measurement model. Based on the results of the study, the strategy direction of the Hospital “X” is an aggressive strategy, namely with the power possessed able to take advantage of the opportunities that exist. The performance measurement indicator (KPI) for Hospital “X” based on the perspective of the Balanced Scorecard are: 6 financial perspective indicators, 2 customer perspective indicators, 4 internal process perspective indicators, and 5 growth and learning perspective indicators. Based on the total weight of the overall perspective, the highest priority is in the employee productivity indicator of 0.19 and the lowest is the ALOS indicator of 0.014.
Analisis Kualitas Pelayanan dan Fasilitas dengan Metode SERVQUAL dan QFD di PT. SJKM Yuli Setiawannie; Nita Marikena; Permadi, Akbar Rasyid
Industrika : Jurnal Ilmiah Teknik Industri Vol. 8 No. 2 (2024): Industrika: Jurnal Ilmiah Teknik Industri
Publisher : Fakultas Teknik Universitas Tulang Bawang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37090/indstrk.v8i2.1480

Abstract

Service quality assessment is influenced by the perceptions and expectations of each customer which has an impact on customer satisfaction. PT SJKM is a service company for the sale of motorbikes, spare parts, and official motorcycle repairs from Yamaha. The number of complaints from customers about the company's services has resulted in a decrease in the number of customers, thus affecting the company's revenue. From these problems, this research was conducted to identify the company's service quality attributes by looking at the gap between customer perceptions and expectations, identifying service attributes that are in the critical category, and providing suggestions for improving company services. This research uses the SERVQUAL method to evaluate customer satisfaction from 33 service attributes. Furthermore, the QFD method to design improvement solutions for service attributes that are the main priority for improvement from the results of Importance Performance Analysis (IPA) analysis.  According to the research findings, there are 7 service attributes that are perceived negatively by customers, indicating their dissatisfaction. Out of the 6 service attributes that need improvement, dealer security is identified as the top priority and will be addressed first using the QFD method. Keywords: Customer Satisfaction, Importance Performance Analysis, QFD, SERVQUAL
Pendampingan Penentuan Harga Jual Produk di UMKM Kieran Tea Yuli Setiawannie; Andri Herlambang; Syahputra Amri
Faedah : Jurnal Hasil Kegiatan Pengabdian Masyarakat Indonesia Vol. 2 No. 3 (2024): Jurnal Hasil Kegiatan Pengabdian Masyarakat Indonesia
Publisher : FKIP, Universitas Palangka Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59024/faedah.v2i3.967

Abstract

This research was conducted to determine the cost of production of one of the micro, small and medium enterprises or UMKM that has the opportunity to sell individually packaged tea drinks. Meanwhile, in marketing Kieran tea products, several stages need to be carried out, especially in determining the price in the market before this tea product is put on the market, so that prices can be adjusted to compete in the market and at the same time be accepted by people who want to enjoy this special tea treat. In this research, the HPP method was used to determine the price that can be released to the market. After going through calculations, the selling price for camellia tea was obtained, namely IDR 12,300/bag and IDR 308,600/box. Business owners also understand the influence of the cost of production and expected profits in their business in determining the selling price of their products, so there is a significant difference between determining the selling price of products without taking HPP into account and those taking HPP into account.
Implementasi Metode OMAX Dalam Meningkatkan Produktivitas Kinerja Perusahaan Pada UKM Tas Kulit Andri Herlambang; Yuli Setiawannie; Nita Marikena
Ekspresi : Publikasi Kegiatan Pengabdian Indonesia Vol. 1 No. 1 (2024): Publikasi Kegiatan Pengabdian Indonesia
Publisher : Asosiasi Seni Desain dan Komunikasi Visual Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/ekspresi.v1i1.61

Abstract

Measuring the company level of productivity performance is a very important thing to do to see and evaluate achievements and improvements to productivity levels that are not yet optimal. This case study was taken from the leather bag UKM which is currently experiencing a decline in productivity during the 2020 period. With the increase in working hours, the company must increase workers' overtime costs. In this research, the method used to measure the level of company productivity is the objective matrix or OMAX method and this research refers to the OMAX steps, namely determining productivity criteria on the production line, determining weights, determining levels on the objective matrix, calculating the productivity index, and productivity analysis with a traffic light system. The research results show that the average value of overall productivity in 2020 is 4,388 The highest productivity index was achieved in August amounting to 67,01%. From the traffic light system, it is known that the worst indicator of productivity is the defect factor, so improvements need to be made regarding this.
Implementasi Strategi Pengembangan UMKM Kirantea dengan Metode SWOT dalam Upaya Meningkatkan Daya Saing di Pasar Andri Herlambang; Yuli Setiawannie; Syahputra Amry; Nita Marikena; Andisyah Johan
Solusi Bersama : Jurnal Pengabdian dan Kesejahteraan Masyarakat Vol. 2 No. 1 (2025): Februari: Solusi Bersama : Jurnal Pengabdian dan Kesejahteraan Masyarakat
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/solusibersama.v2i1.1156

Abstract

Business development, especially in the culinary industry. UMKM Kirantea is one of the businesses in the culinary sector that uses SWOT analysis to develop its business strategy. As part of this research, a SWOT analysis was carried out to determine the position of UMKM Kirantea in the culinary industry and identify strengths, weaknesses, opportunities and threats related to processing and developing its business. Based on the results of the SWOT analysis, UMKM Kirantea can continue to develop, but a combination of SWOT analysis is needed, such as implementing SO strategies, one example of which is expanding cooperation networks and networking with stakeholders (associations, restaurants, hotels) holding event activities in various regions, strategies WO, one example is increasing cooperation and networking with suppliers and partnerships with medium and large scale industries as well as using local or regional events as a promotional tool, ST strategy, one of which is maintaining affordable prices and quality-controlled materials to face competition and WT strategies, such as developing an online marketing platform to remain competitive amidst competition.
Konsultasi Publik Kegiatan Pengembangan Rumah Sakit Nita Marikena; Yuli Setiawannie; Susilawati, Susilawati
ABDIKAN: Jurnal Pengabdian Masyarakat Bidang Sains dan Teknologi Vol. 2 No. 3 (2023): Agustus 2023
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/abdikan.v2i3.2360

Abstract

MM Hospital is one of the General Hospitals located on Jalan Sisingamangaraja, Harjosari I Village, Medan Amplas District, Medan City, North Sumatra Province. This hospital plans to develop its services in the health sector. Referring to Law No. 32 of 2009 concerning Environmental Protection and Management, Law No. 11 of 2020 concerning Job Creation, Government Regulation No. 22 of 2021 concerning the Implementation of Environmental Protection and Management and Regulation of the Minister of Environment and Forestry of the Republic of Indonesia No. 4 of 2021 concerning List of Businesses and/or Activities Required to Have an Environmental Impact Analysis, Environmental Management Efforts and Environmental Monitoring Efforts or a Statement of Undertaking to Manage and Monitor the Environment Appendix I Letter F Health Sector No.12. and Annex II Letter A Multisector with criteria required to have AMDAL, UKL-UPL and SPPL, for building area ≥10,000 m2, AMDAL is required. So that development activities in health services by MM General Hospital, are required to prepare an Environmental Impact Analysis Document (AMDAL) Category C. Based on the results of the public consultation conducted on May 19, 2023, several important issues that became input in public consultation activities, among others, were grouped into the impact of increased vibration, the impact of liquid waste generation, the impact of increased employment and business opportunities, the impact of changes in community income and the impact of changes in community attitudes and perceptions.
Optimalisasi Proses Kerja melalui Intervensi Ergonomi dan Rekayasa Material Handling: Studi Kasus Peningkatan Efisiensi dan Kenyamanan Pekerja di CV. Adi Makmur Metalindo Vidi Agung Fragastia; Yuli Setiawannie; Bukhori, Alan Akbar; Albani, Khairul
ABDIKAN: Jurnal Pengabdian Masyarakat Bidang Sains dan Teknologi Vol. 4 No. 4 (2025): November 2025
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/abdikan.v4i4.5727

Abstract

This community service activity was conducted at CV Adi Makmur Metalindo, a metal manufacturing company specializing in the production and assembly of palm oil machine components. The program aimed to address two main issues faced by the partner: the high time and cost of material handling, and the low levels of comfort and safety at work due to non-ergonomic working postures. The company’s production process is physically intensive and has yet to fully implement ergonomic principles in workplace design. The activity took place on April, 2025, in the form of a training and assistance session involving 12 participants. The method consisted of interactive lectures, discussions, hands-on simulations, and pre- and post-tests to assess participants' understanding. Results showed an increase in the average test scores from 54.2 to 82.5 (a 52% improvement), a 17.1% reduction in material handling time, and a decrease in REBA scores from 9.0 to 5.5, indicating a significant improvement in working posture. The application of basic ergonomic improvements such as layout adjustment and the use of assistive tools encouraged greater efficiency and workplace comfort. This program demonstrated that ergonomic education can be an effective and practical solution for medium-scale industries aiming to improve productivity and occupational safety.
Co-Authors Albani, Khairul Andisyah Johan Andri Herlambang Bukhori, Alan Akbar Nita Marikena Permadi, Akbar Rasyid Sindi Sania Putri Susilawati, Susilawati Syahputra Amri Syahputra Amry Tiara Rahmania Vidi Agung Fragastia