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All Journal Jurnal Elektronika dan Teknik Informatika Terapan Faedah: Jurnal Hasil Kegiatan Pengabdian Masyarakat Indonesia JURNAL ILMIAH PENELITIAN MAHASISWA
Syahputra Amri
Unknown Affiliation
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Economics, Econometrics & Finance Education Engineering Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Medicine & Pharmacology

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Menentukan Pengendalian dan Persediaan Bahan Baku Pada CV. XYZ dengan Metode EOQ Alan Akbar Bukhori; Andri Herlambang; Syahputra Amri
Jurnal Elektronika dan Teknik Informatika Terapan ( JENTIK ) Vol. 1 No. 2 (2023): Juni: Jurnal Elektronika dan Teknik Informatika Terapan (JENTIK)
Publisher : Politeknik Kampar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59061/jentik.v1i2.386

Abstract

Increased productivity the company, one of the indicators that can be seen is the optimal supply of raw materials for the company. This research examines as well as applies the economic order quantity (EOQ) method in controlling raw materials at CV XYZ which is engaged in the manufacture of stone blocks. From the research results, it was found that the optimal amount of inventory in 2022 was 631,230 kg for sand material with a frequency of 3 times, safety stock was around 116,663 kg, reordering (Re Order Point) reached 145,293 kg and for cement the optimal supply was 137,455 kg with a frequency of 1 time, and for safety stock of 7,521 kg, and to place orders again when the inventory level reaches 9,439 kg, so that the total cost of the two materials is Rp. 77,220,526.
Pendampingan Penentuan Harga Jual Produk di UMKM Kieran Tea Yuli Setiawannie; Andri Herlambang; Syahputra Amri
Faedah : Jurnal Hasil Kegiatan Pengabdian Masyarakat Indonesia Vol. 2 No. 3 (2024): Jurnal Hasil Kegiatan Pengabdian Masyarakat Indonesia
Publisher : FKIP, Universitas Palangka Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59024/faedah.v2i3.967

Abstract

This research was conducted to determine the cost of production of one of the micro, small and medium enterprises or UMKM that has the opportunity to sell individually packaged tea drinks. Meanwhile, in marketing Kieran tea products, several stages need to be carried out, especially in determining the price in the market before this tea product is put on the market, so that prices can be adjusted to compete in the market and at the same time be accepted by people who want to enjoy this special tea treat. In this research, the HPP method was used to determine the price that can be released to the market. After going through calculations, the selling price for camellia tea was obtained, namely IDR 12,300/bag and IDR 308,600/box. Business owners also understand the influence of the cost of production and expected profits in their business in determining the selling price of their products, so there is a significant difference between determining the selling price of products without taking HPP into account and those taking HPP into account.
Analisis Pengukuran Kepuasan Pelanggan dan Kualitas Pelayanan Mengunakan Metode Importance Permormance Analysis (IPA) dan Service Quality Index (SQI) pada PT. KPBN Unit Belawan Hutabarat, Herbin Efendi; Syahputra Amri; Andri Herlambang; Marwan Marwan
JURNAL ILMIAH PENELITIAN MAHASISWA Vol 3 No 5 (2025): Oktober
Publisher : Kampus Akademik Publiser

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jipm.v3i5.1463

Abstract

Penelitian ini bertujuan untuk menganalisis tingkat kepuasan pelanggan dan kualitas layanan dengan menggunakan metode Importance Performance Analysis (IPA) dan Service Quality Index (SQI). Penelitian ini menggunakan pendekatan kuantitatif deskriptif dengan sampel sebanyak 31 responden dari pelanggan yang dipilih menggunakan teknik purposive sampling. Data dikumpulkan melalui kuesioner yang mengukur lima dimensi SERVQUAL: tangible, reliability, responsiveness, assurance, dan empathy. Hasil analisis SERVQUAL menunjukkan adanya kesenjangan (gap) negatif rata-rata sebesar -0,58, yang mengindikasikan kinerja layanan di bawah harapan pelanggan. Nilai SQI agregat sebesar -2,33 dikategorikan sangat rendah (sangat tidak baik). Analisis IPA mengidentifikasi enam atribut prioritas perbaikan utama yang berada di Kuadran I, yaitu modernitas peralatan, penampilan staf, konsistensi layanan, kecepatan respon, kompetensi staf, dan pelayanan personal. Berdasarkan temuan tersebut, disarankan agar perusahaan memfokuskan sumber daya pada perbaikan keenam atribut kritis tersebut melalui pembaruan teknologi, pelatihan staf berkelanjutan, dan penerapan SOP yang ketat untuk meningkatkan kepuasan pelanggan secara signifikan.
Co-Authors Alan Akbar Bukhori Andri Herlambang Hutabarat, Herbin Efendi Marwan Marwan Yuli Setiawannie