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All Journal Syntax Literate: Jurnal Ilmiah Indonesia Jurnal Pengabdian Masyarakat Ilmu Kesehatan International Journal of Health and Medicine
Juanita Juanita
Universitas Sumatera Utara
Humanities Education Environmental Science Health Professions Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Pengaruh Fasilitas yang Didapat dan Kompensasi Yang Seimbang Terhadap Kinerja Perawat di RSUD Gunungsitoli Des Lastriani Hia; Juanita Juanita; Gerry Silaban
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (192.485 KB) | DOI: 10.36418/syntax-literate.v8i3.3079

Abstract

The hospital is a health facility that provides health services to the community. The most numerous health workers in hospitals and those who often deal with patients are nurses. Nurses must have good performance so that it becomes one of the main keys in improving the quality of health services and patient satisfaction as consumers who feel the services of nurses. Nurse performance is the results achieved or achievements achieved in carrying out nursing care in hospitals. This study was conducted to analyze the effect of the variable facilities obtained and balanced compensation with the performance of nurses at the Gunungsitoli Regional General Hospital in 2020. The research method is a survey with an explanatory research approach. This research will be conducted in December 2020. The sample in this study was 139 nurses consisting of ASN nurses and BLUD nurses. From the statistical test results of the Pearson Product Moment correlation test, it is known that the variables that have a significant influence on performance are; facilities obtained (p = 0.004) while the balanced compensation variable did not have a significant effect on performance (p = 0.416). The recommendation from this research is that the Gunungsitoli Regional General Hospital always fulfills the needs and facilities for the necessary nurses and supports nurses in providing nursing care. Keywords: Facilities, Compensation, Performance
The Effect of Individual Characteristics, Organizational Support, and Work Environment on Job Satisfaction among Medical Personnel at Pangeran Jaya Sumitra Regional Gen-eral Hospital, Kotabaru Frisna Sihombing; Juanita Juanita; Destanul Aulia
International Journal of Health and Medicine Vol. 3 No. 3 (2026): Juli: International Journal of Health and Medicine
Publisher : Asosiasi Riset Ilmu Kesehatan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijhm.v3i3.634

Abstract

Job satisfaction is a key consideration for employees to remain with a company. Employees consider both internal and external satisfaction. Factors that can increase job satisfaction are individual characters, organizational support and work environment. The purpose of this study is to analyze the influence of individual characteristics, organizational support, and the work environment on job satisfaction. The researcher used a quantitative approach through the distribution of questionnaires and hospital data to 50 medical workers. The study findings show that individual characteristics do not significantly influence medical job satisfaction. Age, gender, education, employment status, length of service, and marital status did not significantly influence the results, with p-values > 0.05. Meanwhile, organizational support and work environment significantly influence the job satisfaction of medical workers at Pangeran Jaya Sumitra Hospital, Kotabaru. Superior support, reward support, and fairness support all showed significant effects, with p-values < 0.05. Similar results were found in the physical work environment and non-physical work environment, with a p-value <0.05. Therefore, based on this view, it can be concluded that hospitals need to pay attention to organizational support and the work environment in order to create a sense of satisfaction while working.
Factors Influencing the Utilization of the Free Health Check-Up Service Program Among Adults in Medan City in 2026 Humaira Nasution; Juanita Juanita; Destanul Aulia
International Journal of Health and Medicine Vol. 3 No. 3 (2026): Juli: International Journal of Health and Medicine
Publisher : Asosiasi Riset Ilmu Kesehatan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijhm.v3i3.646

Abstract

The Free Health Check-Up Program (CKG) is a promotive and preventive government policy aimed at improving early detection of non-communicable diseases among adults. However, the utilization of the CKG program in Medan City remains suboptimal despite the community’s positive perception regarding the importance of health screening. This study aimed to analyze the factors influencing the utilization of the CKG program among adults in Medan City, including knowledge, attitude, family support, access to health services, the role of health workers, perceived need, and evaluated need. This research employed a quantitative approach with a cross-sectional design. The study population consisted of 17,724 participants of the CKG program from five community health centers in Medan City, with a sample of 392 respondents selected using accidental sampling techniques. Data were collected using structured questionnaires that had been tested for validity and reliability. Data analysis was conducted through univariate, bivariate, and multivariate analyses using multiple logistic regression. The simultaneous analysis showed that all variables in the model had a significant effect on the utilization of the CKG program, with a model contribution of 65.8% (Nagelkerke R Square = 0.658). Knowledge was identified as the most dominant factor influencing the utilization of the CKG program, with a regression coefficient of 1.579. The findings indicated that better respondent knowledge regarding the benefits and procedures of the CKG program increased the likelihood of utilizing the health service. In addition, attitude, family support, access to health services, the role of health workers, perceived need, and evaluated need also contributed significantly to the individual's decision to utilize preventive health services. This study concludes that improving inclusive health education, optimizing primary health care services, and integrating health data such as Electronic Medical Records (EMR) are essential to increase the utilization of the CKG program among adults in Medan City.
Pelatihan Komunikasi Terapeutik Medik di RSUD Dr. Pirngadi Kota Medan Arfah Mardiana Lubis; Surya Utama; Erna Mutiara; Siti Khadijah Nasution; Juanita Juanita; Raden Kintoko Rochadi; Taufik Ashar; Tukiman Tukiman; Hiswani Hiswani
Jurnal Pengabdian Masyarakat Ilmu Kesehatan Vol 7, No 1 (2026): Edisi Januari
Publisher : LPPM Institut Kesehatan Helvetia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33085/jpmik.v7i1.6694

Abstract

Komunikasi terapeutik medik adalah proses interaksi tenaga medik dan pasien secara individual dengan tujuan membantu pasien merasa nyaman dan tidak takut untuk mengungkapkan perasaan dan pikiran mereka. Hanya saja, ada indikasi komunikasi terapeutik medik di RSUD Dr. Pirngadi Kota Medan belum efektif. Salah satu penyebabnya adalah tingkat pengetahuan dan keterampilan yang rendah dari dokter mengenai cara menyamankan dan meyakinkan pasien. Agar dokter dapat meningkatkan keterampilannya mengenai bagaimana memprioritaskan kenyamanan dan keyakinan pasien saat berkomunikasi dengan pasien, maka diperlukan pelatihan mendengar aktif, mendengar dengan empati, komunikasi persuasif, dan komunikasi asertif. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan pengetahuan dan keterampilan dokter mengenai cara menyamankan dan meyakinkan pasien berobat di rumah sakit. Pelatihan ini menggunakan metode ceramah, games, dan role play. Peserta pelatihan yang mengikuti sampai akhir hanya 12 orang. Berdasarkan evaluasi pelatihan dengan pre-test dan post-test, pengetahuan peserta tentang cara menyamankan dan meyakinkan pasien berobat di rumah sakit RSUD Dr. Pirngadi Kota Medan meningkat dari 0% menjadi 83,3%. Berdasarkan hasil evaluasi pelatihan dengan simulasi, seluruh peserta mendapatkan nilai 70 ke atas. Disimpulkan bahwa pelatihan komunikasi terapeutik medik yang telah dilakukan dapat meningkatkan pengetahuan dan keterampilan dokter mengenai cara menyamankan dan meyakinkan pasien berobat di rumah sakit RSUD Dr. Pirngadi Kota Medan. Diharapkan pelatihan ini dapat dilanjutkan secara mandiri oleh mitra dan didukung oleh pihak terkait, serta ke depan pelatihan serupa dapat diperluas ke rumah sakit lain dengan pemantauan berkelanjutan.
Co-Authors Arfah Mardiana Lubis Des Lastriani Hia Destanul Aulia, SKM., MBA., M.Ec., Ph.D Erna Mutiara Frisna Sihombing Gerry Silaban Hiswani Hiswani Humaira Nasution Raden Kintoko Rochadi Siti Khadijah Nasution Surya Utama Taufik Ashar Tukiman Tukiman