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All Journal Jurnal Ecoment Global: Kajian Bisnis dan Manajemen Inclusive Society and Sustainability Studies (ISSUES) International Journal of Research and Community Empowerment JEBD
Lusiana Rahmawati
Program Studi Manajemen Sumberdaya Perairan Jurusan Perikanan Fakultas Perikanan dan Ilmu Kelautan Universitas Diponegoro Jl. Prof. Soedharto, SH Semarang
Humanities Chemistry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Mathematics Physics Social Sciences

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The Empowerment of Sukoharjo Magpie Breeders in The Role of Strengthening Production Capacity and Financial System Management Hermawan, Iwan; Suharmanto, Suharmanto; Hindrawati, Gita; Sartono, Sartono; Inayah, Inayah; Rahmawati, Lusiana
International Journal of Research and Community Empowerment Vol. 2 No. 1 (2024): February 2024
Publisher : Mitra Edukasi dan Publikasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58706/ijorce.v2n1.p14-23

Abstract

The bird industry has a promising opportunity because in a year it can generate a turnover of 1.7 trillion, so the bird business is much favored by the community. One of the bird breeding UD Murai Batu Tarto Jaya., can earn a turnover of 50-80 million per month. This turnover can still grow, but there is a market gap of 20%. This gap occurs due to market demand that is not met because the production approach is still manual and the condition of the birdhouse space is inadequate. Another problem is the inseparable use of finances between business and household needs, which results in unmeasured financial performance and causes difficulties in accessing business capital loans from financial institutions. This community service aims to provide solutions for strengthening production capacity through improved incubation techniques, clean production-based birdhouse design, strengthening the managerial side through a simple financial system implementation package, and entrepreneurial management training. The method used in building a complete solution in this community service acquired Borg and Gall R&D with the calculation of the questionnaire used to measure the achievement of knowledge and skills induction based on the three-box method. The implementation of the community service program has shown an increase in the skills of partner SMEs by 87%, an increase in knowledge by 88.09%, and the development of ideas for sustainability by 96.3%, as well as providing instrument strengthening by providing automatic hatching machines and cages.  This community service provides a complete solution to strengthening the production and management of financial systems in Murai Batu Tarto Jaya SMEs.
The Nexus of Knowledge Management and Partnership Network in Nurturing the Business Continuity of Agro-Industry Hermawan, Iwan; Hindrawati, Gita; Herlambang, Yusuf Dewantoro; Inayah, Inayah; Rahmawati, Lusiana
Inclusive Society and Sustainability Studies Vol. 4 No. 2 (2024): December Volume
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/issues.v4i2.2851

Abstract

This study aims to find the best model for coffee agribusiness development in Indonesia that acquires the construct of knowledge management. Knowledge Management helps businesses effectively collect, store, and use relevant information. The effectiveness of such information management is becoming increasingly important despite complex challenges such as intense competition and changing economic conditions. The main problem is that contradictions result in the relevance relevance between Knowledge Management and Business Continuity. From these problems, this research offers the Partnership Network as a mediating variable. This study aims to empirically examine the effect of knowledge management on business continuity. This research offers the Partnership Network variable as a mediator from the perspective of Resource-Based View Theory and Knowledge-Based View Theory. This study employs a quantitative approach with a positivism paradigm. The number of samples in this study was 179 with data testing using Structural Equation Modeling (SEM) with the SmartPLS analysis tool. This study found the effect of Partnership Network (PN) mediating variables that bridged Knowledge Management (KM) to Business Continuity (BC), namely Internalization (IN) to Business Continuity (BC), by 0.130. The perspective of this study uses the Resource Based View Theory and Knowledge-Based View Theory. Coffee farm owners need to join a trusted certified community to receive active knowledge transfer. The knowledge gained from training must be immediately applied to managing coffee farm challenges, such as lack of fertilizer and changing soil characteristics.
The Influence Of E-Trust And E-Service Quality On Customer Loyalty Of Access Application Users By KAI With Customer Satisfaction As An Intervening Variable Rahmawati, Lusiana; Andarini, Sonja
Jurnal Ekonomi dan Bisnis Digital Vol. 2 No. 2 (2024): Oktober - Desember
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The rapid progression of digitization has revolutionized various sectors, including transportation. Several offline services have switched to online services in the form of applications. The high risk of online transactions can involve e-trust and e-service quality to achieve customer satisfaction with application users. This study investigates the influence of e-trust and e-service quality on customer loyalty in the Access by KAI application, with customer satisfaction as an intervening variable. Addressing user complaints, such as system errors and scheduling issues, the research explores how these factors affect customer loyalty. The study adopts a quantitative associative approach, surveying 160 KAI Access users in Surabaya, analyzed using the SEM-PLS method. Results indicate that e-service quality significantly impacts customer satisfaction and loyalty, while e-trust influences satisfaction but not loyalty directly. Customer satisfaction plays a critical role as an intervening variable, bridging e-trust and e-service quality with loyalty. The R-Square analysis reveals a moderate explanatory power for customer satisfaction (50%) and a strong explanatory power for customer loyalty (75%). Despite advancements in features like trip planners and live tracking, user complaints highlight areas needing improvement. The study concludes that enhancing e-service quality and resolving technical issues can strengthen customer loyalty, emphasizing the pivotal role of customer satisfaction. This research provides insights for PT Kereta Api Indonesia to optimize digital innovations and improve service quality, reinforcing customer trust and satisfaction in digital transportation platforms.
Strategic Analysis and Experiential Learning in Business Education: A Case Study of PT Eksonindo MPI Nurjanah, Erni; Rahmawati, Lusiana; Sumirat, Irham; Maria Intan, Cyndy
Jurnal Ecoment Global Vol. 10 No. 2 (2025): Volume 10 No.2 Edisi Agustus 2025
Publisher : Universitas Indo Global Mandiri Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36982/jeg.v10i2.5755

Abstract

Objective: This study aims to analyze the strategic position of PT Eksonindo Multi Product Industry (PT EMPI), a national manufacturing firm, while simultaneously exploring the pedagogical value of Project-Based Learning (PBL) in strategic management education. The research seeks to contribute empirical insights into how structured strategy models can be applied in real business contexts and translated into practical decision-making processes. Design/Methods/Approach: The research adopts a qualitative descriptive method using a case study approach. Data were collected from student projects involving interviews, company documents, and reflective journals, all structured according to Fred R. David’s three-stage model—input, matching, and decision. Strategic analysis tools used include IFE, EFE, Strategic Group Mapping (SGM), SWOT, SPACE, and QSPM. Findings: The results indicate that PT EMPI is in a favorable strategic position, supported by strong internal capabilities and attractive external opportunities. The company is best suited to adopt an aggressive growth strategy, with market penetration emerging as the most attractive option based on the QSPM analysis. The SGM illustrates the company’s position in a high-differentiation, mid-to-high price cluster, supporting its competitive orientation. Additionally, the use of real-world cases enhanced students’ ability to apply theory to practice, improving their analytical, collaborative, and reflective skills. Originality/Value: This study offers an integrative perspective by combining strategic analysis with experiential learning. It showcases how students can engage in applied strategy formulation through real business projects, contributing to both academic literature and teaching practices in management education. Practical/Policy implication: The findings provide valuable insights for SMEs on how to use structured strategy tools for decision-making and highlight the effectiveness of academic–industry collaboration. The research also demonstrates the practical value of integrating real cases into university curricula to build future-ready managerial skills. Keywords: Manufacturing industry case study, Project-Based Learning (student-centered), Strategic business, Strategic management
Co-Authors Andarini, Sonja Hindrawati, Gita Inayah Inayah Iwan Hermawan Maria Intan, Cyndy Nurjanah, Erni Sartono Sartono, Sartono Suharmanto Sumirat, Irham Yusuf Dewantoro Herlambang