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All Journal Journal Publicuho Journal Publicuho Kongga : Jurnal Pengabdian Masyarakat

Muhammad Amir

Universitas Halu Oleo

Author-ID : 3564585

Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Public Health Social Sciences

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PERILAKU APARATUR SIPIL NEGARA DALAM MEMBERIKAN PELAYANAN PRIMA (EXCELLENT SERVICE) PADA DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA KENDARI Muhammad Amir; Sitti Hairani Idrus; Ardot Ardot
Journal Publicuho Vol 2, No 4 (2019): November - January
Publisher : Universitas Halu Oleo

This study aims to determine and describe the behaviour of the State Civil Apparatus in providing services and describing the Implementation of Excellent Services at the One-stop Investment and Integrated Services Office of Kendari City. The research method used is descriptive qualitative research, a description of the results of interview observations and documentation studies, so as to be able to describe various matters relating to the Behavior of State Civil Apparatuses in Providing Excellent Service. The results showed that the behaviour of the State Civil Apparatus in providing Prime services in terms of the dimensions of receiving, responding, respecting and being responsible for providing services to service users had gone quite well, but the implementation was not optimal because there were still found several employees who had not shown behaviour and good treatment to the community. Implementation of excellent service in terms of dimensions of service procedures, service costs, completion time, service products, facilities, infrastructure, competency of service providers as a whole is good

PENERAPAN E-GOVERNMENT DALAM MENINGKATKAN PELAYANAN PUBLIK PADA BADAN SISTEM ADMINISTRASI MANUNGGAL SATU ATAP PROVINSI SULAWESI TENGGARA Muhammad Amir; Nurul Hikma
Journal Publicuho Vol 4, No 4 (2021): November - January
Publisher : Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/jpu.v4i4.23411

This study aims to determine the application of e-government in improving service quality at the Technical Implementation Unit of the Kendari one-stop Manunggal Administration system Agency, Southeast Sulawesi Province. This type of research is descriptive qualitative. Data collection techniques were carried out by means of library research and field research using interview, documentation, and observation methods. The results of this study the application of e-government is very helpful in the process of paying tax services, in this case, it can make it easier for both the local government and the people who make payments. In addition, the implementation of e-government in improving the quality of services at the Technical Implementation Unit of the Kendari One Roof Manunggal Administration System is also considered quite good, judging from the respondents’ responses to the four indicators, namely tangible, reliability, and responsiveness and courtesy, so it can be said that the organization’s goals have been achieved. Sufficient to achieve its objectives in providing services. Tax payment services at the Technical Implementation Unit of the Kendari One-Stop Manunggal Administration System are still quite good overall. This is because the services provided by the One-Stop Manunggal Administration System are transparent, safe, and easy so that people can feel satisfied with the services they receive.

DETERMINAN DAYA DUKUNG SISTEM INFORMASI PENGADAAN BARANG DAN JASA PADA PEMERINTAH DAERAH KABUPATEN MUNA BARAT Rahman Tandi; Muhammad Amir; La Ode Muhammad Syawal
Journal Publicuho Vol. 5 No. 3 (2022): August - October - Journal Publicuho
Publisher : Halu Oleo University

The purpose of this study is to analyze the determinants of the carrying capacity of information systems in procurement services for goods and services. The approach used in this study is a qualitative approach. The technique used in determining informants in this study is a purposive technique, namely the technique of assigning informants with certain criteria that are in accordance with the research objectives. The informants of this study were determined to be as many as 5 (five) people taken from participants and customers. The data analysis used in this study is an interactive model qualitative data analysis. The results showed that the main determinants of the carrying capacity of information system systems on organizational performance are information technology infrastructure, organizational structure, human resources, and available budgets

STRATEGI PEMERINTAH DALAM MENCEGAH ILLEGAL LOGGING DI KABUPATEN MUNA BARAT PROVINSI SULAWESI TENGGARA Muhammad Amir; Asriani; La Ode Takdir
Journal Publicuho Vol. 5 No. 3 (2022): August - October - Journal Publicuho
Publisher : Halu Oleo University

The purpose of this study is to find out and explain the strategy of the UPTD Production Forest Management Unit (KPHP) Unit VI Muna Island in tackling Illegal Logging in West Muna Regency. Using qualitative methods, this research data were obtained from interviews and documentation studies with the determination of informants by purposive sampling and analyzed using Miles and Huberman's interactive analysis methods. The results showed that the strategy of KPHP Unit VI Muna Island in tackling illegal logging activities in West Muna Regency was fairly good where in the context of protecting forest areas, a system of collaboration with the community is carried out both preventively and repressively. Then there are patrol activities in forest areas, socialization with the community in order to educate the community about forestry law, and cross-agency cooperation. To support these activities, transportation facilities are provided in the form of two-wheeled and four-wheeled vehicles. In addition, the development of human resources is also carried out through education and training.

IMPLEMENTASI PRINSIP TATA KELOLA PEMERINTAHAN TERHADAP KUALITAS PELAYANAN PUBLIK DI KOTA KENDARI PROVINSI SULAWESI TENGGARA Muhammad Amir; Adrian Tawai; Muhammad Yusuf
Journal Publicuho Vol. 6 No. 3 (2023): August - October - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v6i3.341

The aim of this research is to determine the implementation of governance principles on the quality of public services in Kendari City, Southeast Sulawesi Province. Qualitative descriptive research methodology which includes observation, interviews and documentation was used in this research. Data analysis uses descriptive interactive according to Milles Huberman and Saldana. The findings of this research indicate that the application of good governance principles in improving the quality of public services, in terms of transparency, has not been fully realized, especially regarding access to service requirements that cannot be reached by all levels of society. Second, responsiveness in responding to needs is quite good, but completion in a timely manner is not appropriate due to the large number of taxpayers quantitatively. Third, a fair aspect in providing services has been implemented by giving priority to the community in a timely manner. Fourth, the effectiveness and efficiency of employees can be seen, with their efforts increasing their potential to improve services. Fifth, employee accountability through reprimanding and directing staff who commit negligence, but there are still staff who repeat this negligence and act not in accordance with the SOP.

Pelatihan Pemanfaatan Open Journal System (OJS) 2 untuk Publikasi Ilmiah Mahasiswa Faturachman Alputra Sudirman; Saidin; Muhammad Amir; Syamsul Alam; Muh Nasir; Rahman Tandi; La Husen Zuada
Kongga : Jurnal Pengabdian Masyarakat Vol. 1 No. 1 (2023): Edisi Juni
Publisher : Laboratorium Ilmu Politik dan Pemerintahan FISIP UHO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52423/kongga.v1i1.3

Open Journal System (OJS) merupakan suatu manajemen jurnal online berbasis web yang dikembangkan oleh PKP. OJS memudahkan pengelolaan penerbitan jurnal secara online mulai dari penerimaan naskah dari penulis, distribusi naskah, pemeriksaan naskah, penyuntingan naskah hingga penerbitan jurnal. Banyak mahasiswa utamanya di kalangan S1 yang belum memahami bagaimana mempublikasikan karyanya dengan baik dan benar. Untuk itu diperlukan suatu pelatihan terintegrasi untuk memperkenalkan bagaimana cara mencari jurnal ilmiah bukan predator dalam proses publikasi karya ilmiah mereka Pelatihan ini dilaksanakan untuk membimbing mahasiswa dalam pemilihan jurnal sebagai sarana publikasi karyanya sebagai syarat kelulusan. Kewajiban publikasi bagi mahasiswa sangat penting untuk mencegah pelanggaran integritas akademik .Tujuan dari pengabdian ini adalah memberikan pelatihan cara penggunaan fitur-fitur Open Journal System (OJS) mulai dari proses pendaftaran sampai submit artikel, memberikan bekal teknik-teknik kepada peserta pelatihan cara menyesuaikan artikel dengan panduan penulisan atau template jurnal publisher yang meningkatkan kualitas penulisan dan jumlah publikasi artikel ilmiah bagi mahasiswa.

Co-Authors Adrian Tawai Ardot Ardot Asriani Ayi Nur Fauziah Faturachman Alputra Sudirman La Husen Zuada, La Husen La Ode Muhammad Syawal La Ode Takdir Muh Nasir Muhammad Yusuf Muhammad Yusuf Nurul Hikma Rahman Tandi Saidin Sitti Hairani Idrus Syamsul Alam

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