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All Journal Business UHO: Jurnal Administrasi Bisnis REZ PUBLICA Journal Publicuho Jurnal Inovasi Penelitian Prima Abdika: Jurnal Pengabdian Masyarakat Journal Publicuho Kongga : Jurnal Pengabdian Masyarakat

Muhammad Amir

Fakultas Ilmu Sosial Dan Ilmu Politik, Universitas Halu Oleo

Author-ID : 3564585

Agriculture, Biological Sciences & Forestry Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Mathematics Public Health Social Sciences Other

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PERILAKU APARATUR SIPIL NEGARA DALAM MEMBERIKAN PELAYANAN PRIMA (EXCELLENT SERVICE) PADA DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA KENDARI Muhammad Amir; Sitti Hairani Idrus; Ardot Ardot
Journal Publicuho Vol 2, No 4 (2019): November - January
Publisher : Universitas Halu Oleo

This study aims to determine and describe the behaviour of the State Civil Apparatus in providing services and describing the Implementation of Excellent Services at the One-stop Investment and Integrated Services Office of Kendari City. The research method used is descriptive qualitative research, a description of the results of interview observations and documentation studies, so as to be able to describe various matters relating to the Behavior of State Civil Apparatuses in Providing Excellent Service. The results showed that the behaviour of the State Civil Apparatus in providing Prime services in terms of the dimensions of receiving, responding, respecting and being responsible for providing services to service users had gone quite well, but the implementation was not optimal because there were still found several employees who had not shown behaviour and good treatment to the community. Implementation of excellent service in terms of dimensions of service procedures, service costs, completion time, service products, facilities, infrastructure, competency of service providers as a whole is good

PENERAPAN E-GOVERNMENT DALAM MENINGKATKAN PELAYANAN PUBLIK PADA BADAN SISTEM ADMINISTRASI MANUNGGAL SATU ATAP PROVINSI SULAWESI TENGGARA Muhammad Amir; Nurul Hikma
Journal Publicuho Vol 4, No 4 (2021): November - January
Publisher : Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/jpu.v4i4.23411

This study aims to determine the application of e-government in improving service quality at the Technical Implementation Unit of the Kendari one-stop Manunggal Administration system Agency, Southeast Sulawesi Province. This type of research is descriptive qualitative. Data collection techniques were carried out by means of library research and field research using interview, documentation, and observation methods. The results of this study the application of e-government is very helpful in the process of paying tax services, in this case, it can make it easier for both the local government and the people who make payments. In addition, the implementation of e-government in improving the quality of services at the Technical Implementation Unit of the Kendari One Roof Manunggal Administration System is also considered quite good, judging from the respondents’ responses to the four indicators, namely tangible, reliability, and responsiveness and courtesy, so it can be said that the organization’s goals have been achieved. Sufficient to achieve its objectives in providing services. Tax payment services at the Technical Implementation Unit of the Kendari One-Stop Manunggal Administration System are still quite good overall. This is because the services provided by the One-Stop Manunggal Administration System are transparent, safe, and easy so that people can feel satisfied with the services they receive.

Pelatihan Pembuatan Keripik Pisang dalam Meningkatkan Pendapatan Keluarga di Desa Rambu-Rambu Rola Pola Anto; Sitti Rahmatyah; Muhammad Amir; Gunawan Gunawan; La Ode Sahili
Prima Abdika : Jurnal Pengabdian Masyarakat Vol. 2 No. 3 (2022): Volume 2 Nomor 3 Tahun 2022
Publisher : Program Studi Pendidikan Guru Sekolah Dasar Universitas Flores Ende

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37478/abdika.v2i3.2025

Rambu-Rambu Village, Laeya District, South Konawe Regency, has the potential of human resources and natural resources that encourage economic progress and prosperity in the village. The problem faced is that the potential of human resources has not been able to take advantage of agricultural or plantation products such as bananas which are quite abundant. The creative and innovative spirit of the community members to process bananas as a product that has high value and sources of family income is still minimal. The problem faced by the community is that the selling price of raw and ripe bananas is very cheap, so they cannot be relied on as a source of family income. The lack of knowledge and skills and the entrepreneurial spirit of the community members to process bananas into products that have high selling value, is a consideration for the implementing team from the Institute for Research and Community Service, Lakidende University to conduct training on making banana chips in Rambu-Rambu Village. The purpose of the training in making chips is to provide basic knowledge and skills on how to process bananas into chips for the residents of Rambu-Rambu Village. The methods used in the training activities are lecture, demonstration and question and answer methods. The stages of implementing the activity are an explanation of the importance of utilizing bananas as a valuable product, the objectives and benefits of training in making banana chips, then the stages of peeling banana skins, slicing bananas, frying, mixing various flavors, packaging and installing banana chips name labels. The results of the evaluation of the banana chip making training that all participants were very satisfied, enthusiastic, and could increase their knowledge, skills and get many benefits. In addition, the trainees were motivated to start a banana chip business to increase family income

DETERMINAN DAYA DUKUNG SISTEM INFORMASI PENGADAAN BARANG DAN JASA PADA PEMERINTAH DAERAH KABUPATEN MUNA BARAT Rahman Tandi; Muhammad Amir; La Ode Muhammad Syawal
Journal Publicuho Vol. 5 No. 3 (2022): August - October - Journal Publicuho
Publisher : Halu Oleo University

The purpose of this study is to analyze the determinants of the carrying capacity of information systems in procurement services for goods and services. The approach used in this study is a qualitative approach. The technique used in determining informants in this study is a purposive technique, namely the technique of assigning informants with certain criteria that are in accordance with the research objectives. The informants of this study were determined to be as many as 5 (five) people taken from participants and customers. The data analysis used in this study is an interactive model qualitative data analysis. The results showed that the main determinants of the carrying capacity of information system systems on organizational performance are information technology infrastructure, organizational structure, human resources, and available budgets

STRATEGI PEMERINTAH DALAM MENCEGAH ILLEGAL LOGGING DI KABUPATEN MUNA BARAT PROVINSI SULAWESI TENGGARA Muhammad Amir; Asriani; La Ode Takdir
Journal Publicuho Vol. 5 No. 3 (2022): August - October - Journal Publicuho
Publisher : Halu Oleo University

The purpose of this study is to find out and explain the strategy of the UPTD Production Forest Management Unit (KPHP) Unit VI Muna Island in tackling Illegal Logging in West Muna Regency. Using qualitative methods, this research data were obtained from interviews and documentation studies with the determination of informants by purposive sampling and analyzed using Miles and Huberman's interactive analysis methods. The results showed that the strategy of KPHP Unit VI Muna Island in tackling illegal logging activities in West Muna Regency was fairly good where in the context of protecting forest areas, a system of collaboration with the community is carried out both preventively and repressively. Then there are patrol activities in forest areas, socialization with the community in order to educate the community about forestry law, and cross-agency cooperation. To support these activities, transportation facilities are provided in the form of two-wheeled and four-wheeled vehicles. In addition, the development of human resources is also carried out through education and training.

INOVASI PENINGKATAN KEMAMPUAN KEUANGAN DAERAH DALAM MENGURANGI KETERGANTUNGAN PEMBIAYAAN PUSAT Rola Pola Anto; Muhammad Amir; Gunawan Gunawan
Jurnal Inovasi Penelitian Vol 3 No 9: Februari 2023
Publisher : Sekolah Tinggi Pariwisata Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47492/jip.v3i9.2484

Fokus penelitian ini adalah inovasi kemampuan keuangan daerah dalam mengurangi tingkat ketergantungan pembiayaan pusat. Studi ini penting untuk dilakukan untuk mengetahui inovasi bagi pemerintah daerah dalam meningkatkan pendapatan asli daerah dengan memanfaatkan potensi daerah menjadi sumber pendapatan daerah yang baru. Ketergantungan daerah terhadap pembiayaan pusat menjadi masalah yang menarik untuk diteliti, mengingat rendahnya pemanfaatan sumber-sumber pendapatan daerah yang baru menjadi pendapatan asli daerah. Penelitian ini bertujuan untuk mengetahui inovasi peningkatan kemampuan keuangan daerah dalam mengurangi ketergantungan pembiayaan pusat. Penelitian ini menggunakan pendekatan penelitian kualitatif, dengan teknik pengumpulan data melalui wawancara mendalam dan studi dokumentasi. Hasil penelitian menemukan beberapa inovasi peningkatan kemampuan keuangan daerah dalam mengurangi ketergantungan pmbiayaan pusat yakni pemerintah daerah melakukan pendidikan dan pelatihan pegawai, melakukan pembangunan pasar baru Ibukota dan disetiap ibukota kecamatan, sistem jemput bola (proaktif), sistem pelayanan online, mengembangkan objek wisata baru, dan melakukan kerjasama organisasi perangkat daerah dalam sosialisasi dan penagihan pajak, membuat regulasi baru penyesuaian Nilai Jual Objek Pajak Bumi dan Bangunan perkotaan dan perdesaan, inovasi kapasitas masyarakat melalui sosialisasi kepada masyarakat. Secara praktis hasil studi ini dapat memberi kontribusi pada pemerintah daerah dalam menggali sumber-sumber pendapatan daerah yang baru untuk mengurangi ketergantungan pembiayaan pusat. Selain itu, hasil studi ini dapat berkontribusi dalam pengembangan konsep inovasi peningkatan pendapatan daerah

PENINGKATAN KUALITAS PELAYANAN PUBLIK MELALUI PENERAPAN GOOD GOVERNANCE PADA BADAN PENDAPATAN DAERAH KOTA KENDARI Adrian Tawai; Muhammad Amir; Almaidah
Journal Publicuho Vol. 6 No. 1 (2023): February - April - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v6i1.126

This study aims to describe how good governance is implemented in order to improve the quality of public services at the Kendari City Regional Revenue Agency. This study used a qualitative descriptive research type with six informants. Data collection techniques start from direct observation, interviews, and documentation. Data analysis techniques used are data collection, data reduction, data presentation and conclusion and verification. The results of the study show that transparency has not been implemented properly, where the requirements for service are only found at the front office and there are no billboards or information boards so that people often ask questions about these requirements. However, from the dimension of responsiveness related to the ability to respond, it is said to be good in providing services, it is said to be fast and to act fairly by serving the community according to the queue number obtained. Meanwhile, from the indicators of effectiveness and efficiency, employees are disciplined in providing services and following service procedures. Meanwhile, from the accountability dimension, employees are responsible by reprimanding and directing staff if negligence occurs.

Kualitas Kerja Aparatur Sipil Negara Dalam Prestasi Kerja Pada Badan Kependudukan Dan Keluarga Berencana Nasional Provinsi Sulawesi Tenggara Anugrah Anugrah; Muhammad Basri; Muhammad Amir
REZ PUBLICA : Jurnal Administrasi Negara, Politik-Pemerintahan & Hubungan Internasional Vol 9, No 1 (2023): Maret-Mei
Publisher : Laboratorium Ilmu Administrasi Negara Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33772/rzp.v9i1.42899

Tujuan dari penelitian ini adalah untuk mengetahui kualitas kerja pegawai dalam memberikan pelayanan bagi Keluarga Berencana pada Badan Kependudukan dan Kelurga Berencana Nasional Provinsi Sulawesi Tenggara. Dilihat dari hasil kerja yang diberikan pegawai sudah optimal, pelayanan yang diberikan sudah sesuai dengan harapan dan kepuasan masyarakat, proses kerja yang dijalankan sudah sesuai dengan tugas dan fungsi masing-masing pegawai serta sikap antusiasme yang dimiliki pegawai dalam mengerjakan tugas sudah baik. Prestasi Kerja Pegawai pada Badan Kependudukan dan Kelurga Berencana Nasional Provinsi Sulawesi Tenggara ditinjau dari Kualitas Kerja, Kuantitas Kerja dan Ketepatan Waktu secara keseluruhan sudah dikatakan efektif, dalam artian bahwa Badan Kependudukan dan Kelurga Berencana Nasional Provinsi Sulawesi Tenggaradalam memberikan pelayanan kepada masyarakat sudah bekerja sesuai dengan Standar Pelayanan Publik (SPP) dan Standar Operasional Prosedur (SOP) dan sudah bisa dikatakan efektif, pengguna layanan jugasudah merasa puas dengan pelayanan yang diberikan oleh pegawai serta pengguna layanan merasa dihargai dengan sikap ramah pegawai dan tidakdibeda-bedakan karena pegawai melayani sesuai dengan nomorantrian.

ANALISIS KARAKTERISTIK KEWIRAUSAHAAN DAN LINGKUNGAN BISNIS SEBAGAI FAKTOR PENENTU PERTUMBUHAN USAHA (STUDI KASUS PADA PEDAGANG SEPATU PASAR BARUGA) Rahmatillah Rahmatillah; Muhammad Amir; Muhammad Elwan
Business UHO: Jurnal Administrasi Bisnis Vol 8, No 1 (2023): Business UHO: Jurnal Administrasi Bisnis
Publisher : Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52423/bujab.v8i1.42761

Penelitian ini bertujuan untuk menganalisis karakteristik kewirausahaan dan lingkungan bisnis sebagai faktor penentu pertumbuhan usaha pada Toko Sepatu Farida Pasar Baruga. Informan yang digunakan dalam penelitian ini sejumlah 7 orang, yaitu 1 orang Pemilik Toko, 4 orang karyawan, dan 2 orang pelanggan. Teknik yang digunakan dalam penelitian ini adalah teknik deskriptif kualitatif. Hasil penelitian menjunjukkan bahwa Toko sepatu farida mengalami pertumbuhan selama kurun waktu 3 tahun. Pertumbuhan yang dialami berkaitan dengan karakteristik kewirausahaan dan lingkungan bisnisnya. Karakteristik kewirausahaan yang dimiliki pemilik toko dalam mengelola toko membuat toko farida pasar baruga menjadi toko sepatu yang paling ramai dikunjungi pelanggan di pasar baruga. Lingkungan bisnis toko yang baik juga berperan penting dalam peningkatan laba toko ini. Tercatat pertumbuhan laba pada tahun 2019 ke 2020 toko sepatu farida mengalami pertumbuhan laba sebesar 0,71% dan pada tahun 2020 ke 2021 sebesar 49%.

IMPLEMENTASI PRINSIP TATA KELOLA PEMERINTAHAN TERHADAP KUALITAS PELAYANAN PUBLIK DI KOTA KENDARI PROVINSI SULAWESI TENGGARA Muhammad Amir; Adrian Tawai; Muhammad Yusuf
Journal Publicuho Vol. 6 No. 3 (2023): August - October - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v6i3.341

The aim of this research is to determine the implementation of governance principles on the quality of public services in Kendari City, Southeast Sulawesi Province. Qualitative descriptive research methodology which includes observation, interviews and documentation was used in this research. Data analysis uses descriptive interactive according to Milles Huberman and Saldana. The findings of this research indicate that the application of good governance principles in improving the quality of public services, in terms of transparency, has not been fully realized, especially regarding access to service requirements that cannot be reached by all levels of society. Second, responsiveness in responding to needs is quite good, but completion in a timely manner is not appropriate due to the large number of taxpayers quantitatively. Third, a fair aspect in providing services has been implemented by giving priority to the community in a timely manner. Fourth, the effectiveness and efficiency of employees can be seen, with their efforts increasing their potential to improve services. Fifth, employee accountability through reprimanding and directing staff who commit negligence, but there are still staff who repeat this negligence and act not in accordance with the SOP.

Co-Authors Adrian Tawai Almaidah Anugrah Anugrah Ardiansyah Ardiansyah Ardot Ardot Asriani Asriani Ayi Nur Fauziah Defaris Saputra Silondae Didi Yudha Prawira Fahrul Arya Sakthi Faturachman Alputra Sudirman Fera Tri Susilawaty Gunawan Gunawan La Husen Zuada La Ode Muhammad Syawal La Ode Sahili La Ode Takdir Muhammad Arsyad Muhammad Basri Muhammad Elwan Muhammad Ishak Syahadat Muhammad Nasir Muhammad Yusuf Nurul Hikma Rahman Rahman Tandi Rahmatillah Rahmatillah Rola Pola Anto Rola Pola Anto Saidin Saidin Saidin Saidin Sitti Hairani Idrus Sitti Rahmatyah Syamsul Alam Yuni Trifita

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