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Pentingnya Transmisi Nilai Founder pada Family Business Bidang Kesehatan Catherine Marcia Irawan; Metta Padmalia; Andrea Gideon
Journal of Economics and Management Scienties Volume 8 No. 3, June 2026
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/jems.v8i3.397

Abstract

Family business research generally focuses on succession issues, while the transmission of founder values—particularly in the healthcare context—remains relatively underexplored, despite the intuition that healthcare relies heavily on trust, clinical-patient ethics, and professionalism. Organizational culture serves as a mechanism for institutionalizing founder values, maintaining consistency of service identity, professional quality, and patient trust across generations, and enabling organizational intentions to occur without the founder's direct involvement. This study aims to explore how organizational culture/founder values ​​are constructed, transmitted, and interpreted across generations in a healthcare family business. The study employs a social constructivism paradigm with a qualitative case study approach. Data were collected through semi-structured interviews with the founder, successor, second-born child, and senior manager, and analyzed using open-axial-selective coding and reflexive thematic analysis. The findings identify three core values—compassion, integrity, and excellence—that manifest interconnectedly in the clinical, business, and leadership domains. These values ​​are not mechanically replicated but rather reproduced and reinterpreted according to generational roles and contexts, ultimately becoming institutionalized as organizational culture. This process allows the organization to maintain its service identity, professional quality, and patient trust, even as the founder begins to withdraw from direct involvement.
FROM FOUNDER-DRIVEN TO STRUCTURE-BASED: FAMILY BUSINESS ALIGNMENT AND LEADERSHIP SUCCESSION IN A FIRST-GENERATION FAMILY FIRM Julius Winarto Chandra; Metta Padmalia; Andrea Gideon
Jurnal Media Ekonomi (JURMEK) Vol 31 No 1 (2026): Jurnal Media Ekonomi
Publisher : LPPM UNIVERSITAS BINA INSAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32767/jurnalmediaekonomi.v31i1.3262

Abstract

Purpose: This study aims to analyze the influence of job satisfaction, organizational culture, and organizational commitment on Organizational Citizenship Behavior (OCB) among lecturers and employees of STIESNU Bengkulu. Research Methodology: This research was conducted at the Nahdlatul Ulama Islamic Economics College (STIESNU) Bengkulu using a quantitative approach. Data collection was conducted through a survey using a questionnaire with a Likert scale. The research sample consisted of 46 respondents selected using a purposive sampling technique. Data analysis was performed using Statistical Product and Service Solution (SPSS) software version 26, through validity and reliability tests, classical assumptions, and multiple linear regression analysis. Results: The results of the study indicate that job satisfaction and organizational culture have a positive and significant effect on Organizational Citizenship Behavior (OCB). Meanwhile, organizational commitment has no significant effect and shows a negative relationship with OCB. Simultaneously, the variables of job satisfaction, organizational culture, and organizational commitment contribute 45.3% to the variation in OCB. Conclusions: Job satisfaction and organizational culture are important factors in increasing OCB behavior, while organizational commitment has not shown a significant role. Therefore, organizations need to focus more on improving job satisfaction and strengthening organizational culture to encourage positive work behavior. Limitations: This research is limited to a relatively small sample size and was only conducted at one institution, and only used a quantitative approach with limited variables. Contributions : This research contributes to the development of human resource management science, particularly in understanding the factors influencing Organizational Citizenship Behavior in higher education. Furthermore, the results of this study can serve as a reference for management in formulating policies to improve employee performance and behavior
Eksplorasi Pengalaman Konsumen dalam Menginterpretasikan Produk Gluten-Free di Instagram: Studi Fenomenologi pada The.Cornecraft dan Nude Bake Radinka Ravee Hanan; Metta Padmalia; Andrea Gideon
Journal of Economics and Management Scienties Volume 8 No. 2, March 2026
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/jems.v8i2.338

Abstract

Di era digitalisasi, persaingan bisnis yang ketat menuntut perusahaan untuk terus berinovasi dalam memahami perubahan gaya hidup sehat konsumen yang kini mulai beralih ke pola makan bebas gluten. Produk gluten-free, yang awalnya bersifat khusus untuk kebutuhan medis, kini mengalami pergeseran fungsi menjadi simbol identitas dan gaya hidup sehat di media sosial. Penelitian kualitatif fenomenologi ini mengeksplorasi pengalaman personal konsumen dalam menginterpretasikan produk gluten-free dari dua merek lokal, The.Cornecraft dan Nude Bake, di Instagram. Temuan inti penelitian menunjukkan adanya pergeseran fundamental nilai produk gluten-free dari sekadar kebutuhan medis menjadi bagian integral dari gaya hidup sehat harian (functional reframing). Kekuatan metodologis penelitian ini terletak pada integrasi kerangka Strategic Experiential Modules (SEMs) dan Socio-Cultural Consumption Vector (SCCV). Analisis SCCV mengungkap bahwa konsumsi produk ini berfungsi sebagai alat sosial untuk membentuk identitas diri yang sadar kesehatan dan memperkuat koneksi komunitas. Berdasarkan temuan tersebut, penelitian ini merumuskan "Model Konstruksi Makna Konsumen Terhadap Produk Gluten-Free" yang terdiri dari empat tahap: Functional Reframing, Cognitive Legitimation, Lifestyle & Social Integration, dan Trust Anchoring. Implikasi praktis bagi pelaku bisnis adalah pentingnya menonjolkan dimensi pengalaman langsung (Sense dan Feel) serta membangun kredibilitas melalui transparansi ilmiah (uji laboratorium) untuk menjamin keberlanjutan bisnis di era digital.