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Journal : Fortech : Journal of Information Technology

SISTEM INFORMASI PELAYANAN PASANG BARU PADA PDAM TIRTA MUARO JAMBI BERBASISIS WEBSITE: Application, Informasi, Internet, PDAM, Sistem, Website, Riswan, Riswan; Nilawati, Nilawati; Fikri, Al
FORTECH (Journal of Information Technology) Vol 9 No 1 (2025): Fortech (Journal Of Information Technology)
Publisher : LP2M Universitas Nurdin Hamzah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53564/fortech.v9i1.1524

Abstract

PDAM (Regional Drinking Water Company) of Mauro Jambi Regency is a government-owned enterprise engaged in the distribution of clean water. The problem faced by the PDAM of Mauro Jambi Regency is the difficulty of new installations and the appeal from the PDAM, and this has an impact on the less than optimal service for new installations. The solution offered is the creation of a new installation service system at PDAM Mauro Jambi Regency. The purpose of this research is to make it easier for admins to process data and make it easier for the community to install new ones. The method used is the method of analysis carried out by literature study of data collection (observation) and the method of software development using the waterfall method. The input from this research is admin data, new install customer data, appeals consist of admin data processing, new installation data processing, new installation data processing, and producing output in the form of new install customer reports, appeal reports. This research resulted in a new installation service information system at PDAM Muaro Jambi Regency to facilitate the community in installing PDAMs. so that customers do not have to come to the PDAM office, simply by accessing the PDAM Muaro Jambi Regency website.
SISTEM INFORMASI PERNIKAHAN PADA KANTOR URUSAN AGAMA MARO SEBO ILIR: Administration, Information System, Marriage Administration, Office Of Religious Affairs, Waterfall Model Riswan, Riswan; Nilawati, Nilawati; Della, Della
FORTECH (Journal of Information Technology) Vol 9 No 2 (2025): Fortech (Journal Of Information Technology)
Publisher : LP2M Universitas Nurdin Hamzah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53564/838gfk24

Abstract

This study aims to design and develop a Marriage Information System that can assist the KUA in managing marriage data more effectively, efficiently, and accurately. The research employs the Waterfall Model approach, which consists of requirements analysis, system design, implementation, testing, and maintenance stages. Data were collected through observation, interviews with KUA staff, and documentation studies of marriage records. The results indicate that the developed information system is capable of managing prospective bride and groom data as well as marriage records in a structured manner, accelerating the recording and retrieval process, and producing more accurate administrative reports. Moreover, the system reduces recording errors that commonly occur in manual processes. Therefore, the implementation of this information system contributes to improving the effectiveness and transparency of marriage administration services at KUA Maro Sebo Ilir and supports the digitalization of public services within the Ministry of Religious Affairs.