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All Journal Jurnal Pendidikan Ilmu Sosial JBIMA (Jurnal Bisnis dan Manajemen) Jurnal el-hamra (Kependidikan dan Kemasyarakatan) Jurnal Litbang Kota Pekalongan PLEDOI (Jurnal Hukum dan Keadilan) Jurnal Inovasi Daerah Jurnal El-Hamra : Kependidikan dan Kemasyarakatan Amerta Jurnal Ilmu Sosial dan Humaniora JCSE: Journal of Community Service and Empowerment
Anis, Aswhar
Fakultas Ilmu Sosial Dan Ilmu Politik, Universitas Peradaban
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Journal : Amerta Jurnal Ilmu Sosial dan Humaniora

 1 
PERSEPSI MASYARAKAT TERHADAP PELAYANAN E-KTP DI BREBES Aqib Ardiansyah; Aswhar Anis
AMERTA Jurnal Ilmiah Ilmu Sosial dan Humaniora Vol 2 No 1 (2022): Amerta Jurnal Ilmu Sosial dan Humaniora
Publisher : Amerta Media

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Abstract

This study aims to describe the public perception of E-KTP servants in Brebes city. The indicators in this study are the simplicity of service procedures, clarity of services (from requirements, work units and service fees), the timeliness of completion of services, product and process safety, facilities and services, as well as access to places and locations of services. The research method uses qualitative descriptive. The source of primary data is obtained by using purposive sampling technique, to determine some people who are consifered to really master the problem related to this research. The study illustrate that public perceptions of E-KTP servants in Brebes city from the simplicity of procedures are not easily understood by the community. Clear service clarity of clear requirements, responsive work units, and free service fees. in accordance with the determined schedule. Product and process safety. Insufficient infrastructure facilities. As well as the place and location of services that are easily accessible in the E-KTP service in the Brebes city. Keywoards: community perception, E-KTP service, Brebes City
PERSEPSI MASYARAKAT TERHADAP PELAYANAN E-KTP DI BREBES Ardiansyah , Aqib; Anis, Aswhar
AMERTA Jurnal Ilmiah Ilmu Sosial dan Humaniora Vol 2 No 1 (2022): Amerta Jurnal Ilmu Sosial dan Humaniora
Publisher : Amerta Media

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to describe the public perception of E-KTP servants in Brebes city. The indicators in this study are the simplicity of service procedures, clarity of services (from requirements, work units and service fees), the timeliness of completion of services, product and process safety, facilities and services, as well as access to places and locations of services. The research method uses qualitative descriptive. The source of primary data is obtained by using purposive sampling technique, to determine some people who are consifered to really master the problem related to this research. The study illustrate that public perceptions of E-KTP servants in Brebes city from the simplicity of procedures are not easily understood by the community. Clear service clarity of clear requirements, responsive work units, and free service fees. in accordance with the determined schedule. Product and process safety. Insufficient infrastructure facilities. As well as the place and location of services that are easily accessible in the E-KTP service in the Brebes city. Keywoards: community perception, E-KTP service, Brebes City
Co-Authors Aqib Ardiansyah Ardiansyah , Aqib Ardiansyah, Aqib Endro Tri Susdarwono Endro Tri Susdarwono Hasqia Zaeni, Fenita Herdiana, Aan Kusuma Pratiwi, Intan Roli , Tegar Roli A, Tegar Susdarwono, Endro Tri Wakhyudi, Yukhsan