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KUALITAS PELAYANAN PUBLIK PADA KANTOR KECAMATAN BUMIAYU KABUPATEN BREBES Aqib Ardiansyah; Aswhar Anis
Jurnal El-Hamra : Kependidikan dan Kemasyarakatan Vol. 8 No. 1 (2023): Jurnal el-hamra: Kependidikan dan Kemasyarakatan
Publisher : CV. Amerta Media

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Abstract

Penelitian ini bertujuan untuk mengetahui Kualitas Pelayanan Publik Pada Kantor Kecamatan Bumiayu Kabupaten BREBES. Kualitas pelayanan ini diukur menggunakan indikator yang terdiri dari Bukti Fisik (Tangible), Kehandalan (Reliability), Tanggapan (Responsiveness), Jaminan (Asurance) dan Empati (Empathy). Penelitian ini menggunakan metode penelitian kualitatif dengan jenis penelitian deskriptif. Dimana teknik pengumpulan data dilakukan dengan teknik observasi dan wawancara. Adapun informan dalam penelitian ini dipilih secara purposive sampling. Dari hasil penelitian ini dapat disimpulkan bahwa kualitas pelayanan publik pada kantor kecamatan berdasarkan kantor Kecamatan Bumiayu sudah cukup memadai. Kehandalan (Reliability) dari segi ketepatan waktu atau kecepatan layanan sudah baik dan cepat sesuai dengan yang dijanjikan. Tanggapan (Responsiveness) seperti respon atau tanggapan yang diberikan oleh petugas sudah sesuai dengan apa yang dibutuhkan oleh masyarakat. Jaminan (Assurance) terkait dengan pengetahuan serta sopan santun petugas dirasa sudah baik dan keamanan juga dirasa aman dan dapat memberikan rasa percaya dari masyarakat. Dan Empati (Empathy) petugas berempati dalam membantu kebutuhan masyarakat yang membutuhkan informasi.
PERSEPSI MASYARAKAT TERHADAP PELAYANAN E-KTP DI BREBES Aqib Ardiansyah; Aswhar Anis
AMERTA Jurnal Ilmiah Ilmu Sosial dan Humaniora Vol 2 No 1 (2022): Amerta Jurnal Ilmu Sosial dan Humaniora
Publisher : Amerta Media

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Abstract

This study aims to describe the public perception of E-KTP servants in Brebes city. The indicators in this study are the simplicity of service procedures, clarity of services (from requirements, work units and service fees), the timeliness of completion of services, product and process safety, facilities and services, as well as access to places and locations of services. The research method uses qualitative descriptive. The source of primary data is obtained by using purposive sampling technique, to determine some people who are consifered to really master the problem related to this research. The study illustrate that public perceptions of E-KTP servants in Brebes city from the simplicity of procedures are not easily understood by the community. Clear service clarity of clear requirements, responsive work units, and free service fees. in accordance with the determined schedule. Product and process safety. Insufficient infrastructure facilities. As well as the place and location of services that are easily accessible in the E-KTP service in the Brebes city. Keywoards: community perception, E-KTP service, Brebes City
PEMBERDAYAAN EKONOMI UMAT MELALUI LEMBAGA FILANTROPI ISLAM DI PURWOKERTO Roli A, Tegar; Anis, Aswhar
Jurnal El-Hamra : Kependidikan dan Kemasyarakatan Vol. 6 No. 1 (2021): Jurnal El-Hamra : Kependidikan dan Kemasyarakatan
Publisher : CV. Amerta Media

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Abstract

This study aims to study the pattern of community empowerment carried out by Islamic philanthropic institutions in Purwokerto and to determine the relationship of community empowerment programs that have been implemented by Islamic philanthropic institutions in Purwokerto. This research is a field research (field research) collecting data directly from the field and using a qualitative descriptive approach. While the method of data collection is done by observation, interviews, and documentation. The results showed that the economic empowerment of the people through philanthropic institutions in Purwokerto was carried out in various ways. Empowerment is carried out in two forms, namely empowerment of donors (muzaki) by providing optimal services. The program implementation can run smoothly even though there are human resource constraints in some of the program implementation processes carried out by Islamic philanthropic institutions in this case BAZNASDA and LAZISMU Banyumas.Key Words: Community Economic Empowerment, Islamic Philanthropy Institute, BAZNASDA and LAZISMU Banyumas
PENJATIDIRIAN MASYARAKAT MELALUI PENDIDIKAN KARAKTER BANGSA DAN PEMERINTAH NEGARA MARITIM Susdarwono, Endro Tri; Anis, Aswhar
Jurnal Inovasi Daerah Vol. 3 No. 2 (2024): JID : Jurnal Inovasi Daerah, Desember 2024
Publisher : Badan Perencanaan Pembangunan Penelitian dan Pengembangan Daerah Kabupaten Cilacap

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56655/jid.v3i2.302

Abstract

This research aims to provide a description of community identity through national character education and maritime government. This identity can be seen from the understanding regarding the character of the nation and the government of maritime countries that is developing in society. The approach used in the research is a combination research using a concurrent triangulation design. The research locus is in Cilacap Regency, Kebumen Regency, Pemalang Regency, and Tegal City. The data collection technique uses a questionnaire with random sampling type, while the data analysis technique uses hypothesis testing, the independence testing method, the Kruskall-Wallis method, and the Wilcoxon stratified level method. This research concludes that people's understanding of the character of the nation and the character of the government of maritime countries is influenced by the level of education. However, there are differences in this understanding for people living in rural, urban and coastal areas. For coastal communities themselves, there is no difference in understanding between people living on the north coast and those on the south coast.
Pendampingan Keterampilan Digital Content Creator Santri Sebagai Media Dakwah Era Digital Herdiana, Aan; Wakhyudi, Yukhsan; Anis, Aswhar; Kusuma Pratiwi, Intan; Hasqia Zaeni, Fenita
JCSE: Journal of Community Service and Empowerment Vol. 4 No. 2 (2023): JCSE Oktober 2023
Publisher : LP3M Universitas Putra Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32639/jcse.v4i2.438

Abstract

Islamic boarding schools should take advantage of the potential of social media as a means or medium of da'wah to the community. In today's information age, da'wah is not only limited to lecturing on the pulpit. In the present era, the pulpit is in your hands. Today's modern society requires virtual religious instructions. In addition, to save the public from irresponsible, hoax, hateful, and other negative information, Islamic boarding schools are at the forefront. In this context, the role of Islamic boarding schools to spread their da'wah in virtual space is highly expected by the community. This community service activity (PKM) seeks to solve problems with partners, namely Miftahul Huda Islamic Boarding School in Pesawahan Village, Rawalo District, Banyumas Regency, in order to strengthen the position and potential of Islamic boarding schools in the virtual world by producing interesting, useful and positive content. as a means of da'wah in the digital era to the public. The purpose of this activity is to develop the skills of students as content creators in creating interesting and useful content as a medium of da'wah in the digital era.