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All Journal Agroland : Jurnal Ilmu-Ilmu Pertanian Jurnal Ilmu Manajemen Universitas Tadulako (JIMUT) Journal of Educational Management Research
Rosida Adam
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Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

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PENGARUH KUALITAS LAYANAN DAN KEPERCAYAAN TERHADAP LOYALITAS PELANGGAN J&T EKSPRESS Ni Putu Ayu Ratih Wayuni; Rosida Adam
Jurnal Ilmu Manajemen Universitas Tadulako (JIMUT) Vol 7, No 4 (2021): Jurnal Ilmu Manajemen Universitas Tadulako
Publisher : Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22487/jimut.v7i4.252

Abstract

     Penelitian ini bertujuan untuk mengetahui pengaruh kualitas layanan dan kepercayaan terhadap loyalitas pelanggan pada jasa pengiriman barang J&T Ekspress secara parsial maupun secara simultan. Penelitian ini dilakukan dengan pendekatan deskriptif kausal. Penarikan sampel pada penelitian ini menggunakan metode non probability sampling dengan teknik sampling accidental. Adapun responden dalam penelitian ini berjumlah 100 responden yang merupakan pelanggan jasa pengiriman barang J&T Ekspress. Pengambilan data dilakukan dengan metode wawancara dan kuesioner. Alat analisis yang digunakan adalah analisis regresi linear berganda dengan bantuan program Statistical Product and Service Solution (SPSS) Versi 16.0. Hasil penelitian menunjukkan bahwa variabel kualitas layanan berpengaruh positif dan signifikan terhadap loyalitas pelanggan jasa pengiriman barang J&T Ekspress, kepercayaan berpengaruh positif dan signifikan terhadap loyalitas pelanggan jasa pengiriman barang J&T Ekspress. Untuk hasil uji regresi secara simultan variabel kualitas layanan dan kepercayaan berpengaruh positif dan signifikan terhadap loyalitas pelanggan jasa pengiriman barang J&T Ekspress.   
STRATEGI PENGEMBANGAN USAHA TERNAK AYAM PEDAGING DI PROVINSI SULAWESI TENGAH Rustam Abd Rauf; Rosida Adam
Agroland: Jurnal Ilmu-ilmu Pertanian Vol 21, No 1 (2014)
Publisher : Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (350.127 KB)

Abstract

The research aimed to identify and to analyze the need and inventory of broiler chicken, and to generate strategy for broiler farm business development in Central Sulawesi Province.  It was a descriptive (qualitative and quantitative) survey research in which the number of respondents was 552 people. The need of broilers for Central Sulawesi was found to be 3,804,225.68 kg month-1 in total or for one district 345,838.70 kg month-1 in average which was equal to 197,622.11 broilers.  The total shortage of broiler inventory for Central Sulawesi was 3,367,285.68 in totalor for one district 306,116.88 in average which was equal to 174,923.93 broilers month-1. The scores of IFAS and EFAS analyzed were 1.471 for strengths (S), 1.394 for weaknesses (W), 1.766 for opportunities (O) and 1.280 for threats (T). These scores suggest that the development of broiler chicken in Central Sulawesi is positioned on SO strategy. The strategic issues and activities recommended to be implemented for developing the broiler chicken farmingincluding (1) increasing production through extending chicken shed area, (2) improving farmers’ knowledge, (3) establishing and developing partnership between farmers and entre preneursso that it can dominate the market and the availability of local feed.
PENGARUH CITRA MEREK TERHADAP KEPUTUSAN KONSUMEN MEMBELI MOBIL GRANMAX PU DI PALU Muhammad Hidayatullah; Rosida Adam
Jurnal Ilmu Manajemen Universitas Tadulako (JIMUT) Vol 8, No 3 (2022): Jurnal Ilmu Manajemen Universitas Tadulako
Publisher : Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22487/jimut.v8i3.287

Abstract

Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh citra merek yang terdiri dari karakteristik merek, karakteristik perusahaan dan karakteristik merek konsumen terhadap keputusan konsumen membeli mobil Daihatsu Gran Max PU pada PT. Makassar Raya Motor Cabang Palu. Populasi dalam penelitian ini adalah konsumen yang membeli mobil Daihatsu Gran Max PU pada PT. Makassar Raya Motor Cabang Palu. Penelitian ini menggunakan sampel sebanyak 60 responden. Metode analisis yang digunakan yaitu Regresi linear berganda. Hasil penelitian menunjukkan bahwa Karakteristik Merek, Karakteristik Perusahaan dan Karakteristik Merek Konsumen secara simultan berpengaruh signifikan terhadap keputusan konsumen membeli mobil Daihatsu Gran Max PU pada PT. Makassar Raya Motor Cabang Palu. Karakteristik Merek berpengaruh signifikan terhadap keputusan konsumen membeli mobil Daihatsu Gran Max PU pada PT. Makassar Raya Motor Cabang Palu. Karakteristik Perusahaan berpengaruh signifikan terhadap keputusan konsumen membeli mobil Daihatsu Gran Max PU pada PT. Makassar Raya Motor Cabang Palu. Karakteristik Merek Konsumen berpengaruh signifikan terhadap keputusan konsumen membeli mobil Daihatsu Gran Max PU pada PT. Makassar Raya Motor Cabang Palu.
PENGARUH BAURAN PEMASARAN TERHADAP MINAT BELI ULANG PALU MAKEUP DI KOTA PALU Ika Sri Wahyuni; Rosida Adam
Jurnal Ilmu Manajemen Universitas Tadulako (JIMUT) Vol 9, No 2 (2023): Jurnal Ilmu Manajemen Universitas Tadulako
Publisher : Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22487/jimut.v9i2.323

Abstract

AbstrakTujuan penelitian ini untuk mengetahui pengaruh harga, promosi, produk, dan tempat terhadap minat beli ulang konsumen pada toko Palu makeup di Kota Palu. Jenis penelitian yang digunakan adalah kuantitatif asosiatif. Populasi pada penelitian ini yakni masyarakat Kota Palu yang melakukan pembelian di Palu Makeup. Teknik pengambilan sampel pada penelitian ini yaitu purposive sampling, dengan jumlah sampel 100 responden. Metode penelitian menggunakan metode regresi linear berganda. Hasil penelitian menunjukkan bahwa produk, harga, tempat, dan promosi secara serempak berpengaruh signifikan terhadap minat beli ulang konsumen pada Palu Makeup di Kota Palu. Hasil penelitian menunjukkan produk berpengaruh signifikan Terhadap minat beli ulang konsumen pada Palu Makeup di Kota Palu. Hasil penelitian menunjukkan harga berpengaruh signifikan terhadap minat beli ulang konsumen pada Palu Makeup di Kota Palu. Hasil Penelitian menunjukkantempat berpengaruh signifikan terhadap minat beli ulang konsumen pada Palu Makeup di Kota Palu. Hasil penelitian menunjukkanpromosi berpengaruh signifikan terhadap minat beli ulang konsumen pada Palu Makeup di Kota Palu.Kata Kunci:Produk, Harga, Tempat, Promosi, Minat Beli UlangAbstractThe purpose of this study was to determine the effect of price, promotion, product, and place on consumer repurchase interest at the Palu makeup store in Palu City. The type of research used is quantitative associative. The population in this study is the people of Palu City who make purchases in Palu makeup. The sampling technique in this study is purposive sampling, with a sample of 100 respondents. The research method uses multiple linear regression method. The results showed that the product, price, place, and promotion simultaneously had a significant effect on consumers' repurchase interest at Palu Makeup in Palu City. The results showed that the product had a significant effect on consumers' repurchase interest at Palu Makeup in Palu City. The results showed that price had a significant effect on consumers' repurchase interest at Palu Makeup in Palu City. The results showed that the place had a significant effect on consumers' repurchase interest at Palu Makeup in Palu City. The results showed that promotion had a significant effect on consumers' repurchase interest at Palu Makeup in Palu City.Keywords: Product, Price, Place, Promotion, Repurchase Interest
Implementation of Work Culture in Improving Human Resource Performance and Service Quality Sofyan A. Ointu; Lindanur Sipatu; Rosida adam; Arie kurniawan
Journal of Educational Management Research Vol. 4 No. 6 (2025)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v4i6.1419

Abstract

This study aims to explore the impact of Human Resources (HR) play a crucial role in the success of any organization, including hospitals. A strong work culture, encompassing the values ​​of professionalism, cooperation, excellent service, innovation, and exemplary behavior, can improve the quality of hospital services. However, the implementation of work culture at Regional General Hospital still faces technical and facility constraints that hinder its effectiveness. This study aims to evaluate the impact of work culture implementation on HR performance and service quality. The method used was a qualitative case study with an explanatory approach, using purposive sampling to select eight informants consisting of five nurses and three patients. Data were analyzed using the Nvivo 12 Plus application for Windows. The results showed that although work culture values ​​had been implemented, obstacles such as information system disruptions, changes in BPJS policies, and limited facilities still hampered optimal implementation. This study suggests the need for infrastructure improvements and managerial support to enhance the implementation of work culture and service quality. In conclusion, the synergy between a strong work culture and adequate system support will improve service quality in hospitals.
The Strategic Role of Human Resource Management in Enhancing Occupational Health and Safety for Kindergarten Teachers Evi, Selvianti; Sipatu, Lindanur; Rosida Adam; Wisra
Journal of Educational Management Research Vol. 5 No. 1 (2026)
Publisher : Al-Qalam Institue

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Abstract

This study aims to analyze the role of human resource management in enhancing Occupational Health and Safety (OHS) for teachers at Halimatul Sa’adiah Kindergarten, Malotong. Using a qualitative approach with a case study design, this research involved six informants comprising one principal and five teachers selected through purposive sampling. Data were collected via interviews, observations, and documentation, then analyzed using the Miles, Huberman, and Saldana interactive model assisted by NVivo 12 Plus software. The findings reveal that the implementation of OHS programs in the school is not yet optimal. Significant gaps exist in OHS planning, teacher training, evaluation, and leadership compliance. Furthermore, the safety and health of teachers are not fully guaranteed due to limited facilities, inadequate workspaces, and uneven health protection. These results imply an urgent need for school management to prioritize OHS policies through better budget allocation and infrastructure improvements. Establishing clear standard operating procedures and providing regular safety training are essential to ensuring that teachers can work in a secure environment, which ultimately sustains the quality of early childhood education
Co-Authors Arie Kurniawan Evi, Selvianti Ika Sri Wahyuni Lindanur Sipatu Muhammad Hidayatullah Ni Putu Ayu Ratih Wayuni Rustam Abd. Rauf Sofyan A. Ointu Wisra