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All Journal Al-Ulum REKAYASA Tekinfo | Scientific Journal of Industrial and Information Engineering
Sabarudin Akhmad
Department of Industrial Engineering, Trunojoyo University, Kamal Bangkalan, Madura 16912, Indonesia
Religion Agriculture, Biological Sciences & Forestry Computer Science & IT Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Physics

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The Influence of Service Quality, Religious Commitment and Trust on The Customers’ Satisfaction and Loyalty and Decision to Do The Transaction in Mandiri Sharia Bank Of Jawatimur Rachmad Hidayat; Sabarudin Akhmad
Al-Ulum Vol. 15 No. 1 (2015): Al-Ulum
Publisher : Institut Agama Islam Negeri (IAIN) Sultan Amai Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (829.54 KB) | DOI: 10.30603/au.v15i1.45

Abstract

This study tested the causal relationship of service quality, religious commitment and trust on customers’ satisfaction, loyalty and decision to repeat their transaction in sharia banking services. This research used quantitative approach to describe the causal relationship between the variables through hypothesis testing. The samples in this research are 160 respondents. Structural equation modeling (SEM) is used to analyze this research. This research findings shows that the quality of service and customers’ trust, satisfaction and loyalty simultaneously influenced the decision to repeat their transaction in that banking service. The customers’ satisfaction and loyalty are intervening variables that linked the service quality and the customers’ trust with the decision to repeat their banking transaction. The religious commitment had insignificant influence toward the service quality; however, it had significant influence toward the loyalty and decision to repeat their banking transaction.
CLUSTER INDUSTRI KECIL DAN MENENGAH BERDASARKAN KINERJA SUPPLY CHAIN Rachmad Hidayat; Sabarudin Akhmad
Tekinfo: Jurnal Ilmiah Teknik Industri dan Informasi Vol 2 No 2 (2014)
Publisher : Program Studi Teknik Industri Universitas Setia Budi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (4115.81 KB)

Abstract

Penelitian ini dilakukan untuk mengidentifikasi mekanisme cluster Industri Kecil Menengah). Unsur-unsur Cluster didasarkan pada aktivitas sehari-hari yaitu memproduksi produk yang diinginkan oleh pasar. Hasil pengclusteran dan melakukan analisis diskriminan pada faktor penentu keberhasilan, didapatkan tiga cluster supply chain dan 2 indikator penentu keberhasilan cluster, yaitu harga bahan baku dan kualitas bahan baku. Dua indikator inilah yang akan diusulkan sebagai strategi pengembangan cluster. Pada cluster usaha sedang, IKM lebih mementingkan kualitas bahan baku walaupun harga bahan baku juga sama penting. Namun kepercayaan konsumen terhadap kualitas pada batik yang dihasilkan IKM di cluster usaha sedang menghasilkan nilai penjualan dan laba yang didapat juga besar.
Optimalisasi Penggunaan Energi Terbarukan untuk Desa Mandiri Energi dan Ramah Lingkungan Nizar Amir; Makhfud Efendy; Sabarudin Akhmad; Fiki Milatul Wahyu; Rafly Firman Surya Putra
Rekayasa Vol 16, No 1: April 2023
Publisher : Universitas Trunojoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21107/rekayasa.v16i1.19119

Abstract

The residents of West Waru Village, Pamekasan, are renowned for their high numbers of cows, leading to a steadily increasing amount of cow dung that contaminates the environment. To combat this problem, we must find ways to utilize cow manure. There is a potential solution in the form of biogas generator technology, which can convert cow manure into energy. This research seeks to develop and optimize its design in order to provide renewable electricity for Waru Barat Village, Pamekasan. It involves the use of HOMER software to simulate and determine the optimal design. Technical, economic and environmental indicators are used as the main parameters in this research's output. The cost per kWh of generated energy stands at Rp. 1,076/kWh - a far cheaper alternative than electricity from PLN (Rp. 1,500/kWh) - making it highly beneficial for all stakeholders when constructing renewable energy power plants in rural Indonesia.
Co-Authors Fiki Milatul Wahyu Makhfud Efendy Nizar Amir Rachmad Hidayat Rafly Firman Surya Putra