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All Journal Al-Ulum REKAYASA Tekinfo | Scientific Journal of Industrial and Information Engineering Journal of Optimization System and Ergonomy Implementation
Sabarudin Akhmad
Department of Industrial Engineering, Trunojoyo University, Kamal Bangkalan, Madura 16912, Indonesia
Religion Agriculture, Biological Sciences & Forestry Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Physics Transportation

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The Influence of Service Quality, Religious Commitment and Trust on The Customers’ Satisfaction and Loyalty and Decision to Do The Transaction in Mandiri Sharia Bank Of Jawatimur Rachmad Hidayat; Sabarudin Akhmad
Al-Ulum Vol. 15 No. 1 (2015): Al-Ulum
Publisher : Institut Agama Islam Negeri (IAIN) Sultan Amai Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (829.54 KB) | DOI: 10.30603/au.v15i1.45

Abstract

This study tested the causal relationship of service quality, religious commitment and trust on customers’ satisfaction, loyalty and decision to repeat their transaction in sharia banking services. This research used quantitative approach to describe the causal relationship between the variables through hypothesis testing. The samples in this research are 160 respondents. Structural equation modeling (SEM) is used to analyze this research. This research findings shows that the quality of service and customers’ trust, satisfaction and loyalty simultaneously influenced the decision to repeat their transaction in that banking service. The customers’ satisfaction and loyalty are intervening variables that linked the service quality and the customers’ trust with the decision to repeat their banking transaction. The religious commitment had insignificant influence toward the service quality; however, it had significant influence toward the loyalty and decision to repeat their banking transaction.
CLUSTER INDUSTRI KECIL DAN MENENGAH BERDASARKAN KINERJA SUPPLY CHAIN Rachmad Hidayat; Sabarudin Akhmad
Tekinfo: Jurnal Ilmiah Teknik Industri dan Informasi Vol 2 No 2 (2014)
Publisher : Program Studi Teknik Industri Universitas Setia Budi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (4115.81 KB)

Abstract

Penelitian ini dilakukan untuk mengidentifikasi mekanisme cluster Industri Kecil Menengah). Unsur-unsur Cluster didasarkan pada aktivitas sehari-hari yaitu memproduksi produk yang diinginkan oleh pasar. Hasil pengclusteran dan melakukan analisis diskriminan pada faktor penentu keberhasilan, didapatkan tiga cluster supply chain dan 2 indikator penentu keberhasilan cluster, yaitu harga bahan baku dan kualitas bahan baku. Dua indikator inilah yang akan diusulkan sebagai strategi pengembangan cluster. Pada cluster usaha sedang, IKM lebih mementingkan kualitas bahan baku walaupun harga bahan baku juga sama penting. Namun kepercayaan konsumen terhadap kualitas pada batik yang dihasilkan IKM di cluster usaha sedang menghasilkan nilai penjualan dan laba yang didapat juga besar.
Optimalisasi Penggunaan Energi Terbarukan untuk Desa Mandiri Energi dan Ramah Lingkungan Nizar Amir; Makhfud Efendy; Sabarudin Akhmad; Fiki Milatul Wahyu; Rafly Firman Surya Putra
Rekayasa Vol 16, No 1: April 2023
Publisher : Universitas Trunojoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21107/rekayasa.v16i1.19119

Abstract

The residents of West Waru Village, Pamekasan, are renowned for their high numbers of cows, leading to a steadily increasing amount of cow dung that contaminates the environment. To combat this problem, we must find ways to utilize cow manure. There is a potential solution in the form of biogas generator technology, which can convert cow manure into energy. This research seeks to develop and optimize its design in order to provide renewable electricity for Waru Barat Village, Pamekasan. It involves the use of HOMER software to simulate and determine the optimal design. Technical, economic and environmental indicators are used as the main parameters in this research's output. The cost per kWh of generated energy stands at Rp. 1,076/kWh - a far cheaper alternative than electricity from PLN (Rp. 1,500/kWh) - making it highly beneficial for all stakeholders when constructing renewable energy power plants in rural Indonesia.
STRATEGI PENGEMBANGAN PEMASARAN UMKM KULINER MELALUI DIGITAL PAYMENT DENGAN METODE SEM DAN TOPSIS (Studi Kasus UMKM Kuliner Daerah Jombang) Eka Septiana Wulandari Eka; Retno Indriartiningtias; Ernaning Widiaswanti; Ida Lumintu; Kukuh Winarso; Sabarudin Akhmad
Journal of Optimization System and Ergonomy Implementation Vol 3 No 02 (2025): Journal of Optimization System and Ergonomy Implementation
Publisher : Program Studi Teknik Industri S-1, Fakultas Teknik UPN Veteran Jakarta

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Abstract

The development of culinary UMKM Jombang is currently starting to grow rapidly. With the presence of non-cash payments, it can increase efficiency and increase the success of an UMKM business. The use of e-wallets can currently help consumers be more effective, and they do not need to carry cash. Most culinary UMKM in the Jombang area have not used digital payments. To overcome this problem, a study was conducted to determine the interest in using e-wallets among culinary UMKM consumers in the Jombang City area. This study uses five exogenous variables consisting of the variables of perceived ease of use, trust, perceived usefulness, risk, promotion, while the endogenous variable is the intention to transact online. This study uses the Structural Equation Modeling method which is used to determine the variables that influence the selection of e-wallets. The results of SEM will be used to rank which e-wallet is the best based on consumer preferences using the TOPSIS method. Data collection in this study used a questionnaire distributed offline, with the criteria of sample respondents who had used e-wallets. The number of samples in this study used 125 respondents. The test results using SEM show that significant variables consisting of trust, usability, and promotion variables have an effect on the intention to transact online using e-wallets. The results of the TOPSIS analysis show that the best e-wallet is Dana, followed by Shopeepay, LinkAja, Gopay, and Ovo.
Co-Authors Eka Septiana Wulandari Eka Ernaning Widiaswanti Fiki Milatul Wahyu Ida Lumintu Kukuh Winarso Makhfud Efendy Nizar Amir Rachmad Hidayat Rafly Firman Surya Putra Retno Indriartiningtias