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Journal : Faktor Exacta

ANALISA PANJANG ANTRIAN PADA LOKET PEMBELIAN KARCIS DI PUSKESMAS SEMANAN KALIDERES ABDUL HARIS LAHUDDIN; YENNY WIDIANTY
Faktor Exacta Vol 5, No 4 (2012)
Publisher : LPPM

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (329.781 KB) | DOI: 10.30998/faktorexacta.v5i4.206

Abstract

Line queue up is to represent phenomenon which often happened when request to an service periodically exceed capacities by then. Puskesmas Semanan represent one of the health service sector which in it give service to certain society during is often given on to less well-balanced situation among/between service time given by officer with arrival storey; level from all patient. This matter is caused by penataletakan of less up to standard job/activity station, So that cause line queue up very long. To overcome this matter, hence used by queue method, is so that expected can lessen expense await and lay time old ones. As for stages; steps which is used in this trouble-shooting that is : antecedent observation as a mean to know existing problem globally, formulation of is problem of, determination of is target of research, research methodologies, survey which good for collecting needed by data that is station work early, time between arrival, service time early, employees salary and earnings from all patient, data sale of ticket 4 the last year and after repair of job/activity station, reassembled by service time data after repair. After data gathered, to be done/conducted by test sufficiency of data, data distribution test, data analysis with queue method, forecasting 5 year come, determination of is amount of optimal station and make conclusion. By doing/conducting repair of job/activity station, hence can improve service time efficiency equal to 28,3 %, namely from 2,5079 minute / patient become 1,7970 minute / patient. Keywords : data analysis with queue method, sufficiency of data, data distribution test.
PENERAPAN SISTEM MANAJEMEN MUTU PADA LABORATORIUM PREPARASI PLTR-BATAN Ruthman Sipahutar; Daniel Sembiring; Abdul Haris Lahuddin
Faktor Exacta Vol 4, No 3 (2011): Factor Exacta
Publisher : LPPM

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (261.498 KB) | DOI: 10.30998/faktorexacta.v4i3.57

Abstract

Laboratory Preparation and Analysis PLTR-BATAN to increase competitiveness to competitor hence have to upgrade service and made a pitch for sertifikasi from KAN party/ side ( Committee Accredit National) so that by pocketing certificate from given by school institute is the easiness, hence more interesting to cutomer/ client party/ side to use service from the laboratory. Problems faced by PLTR-BATAN party/ side ( Technological Center of Waste Radioactive - Body Nuclear Energy National) is in order goals laboratory service product marketing for the analysis of examination less / do not reach . Goals research into which is done/conducted by at PLTR-BATAN. laboratory is : to reach order goals by way of existence of laboratory accreditation from KAN party/ side ( Committee Accredit National) as according to ISO document / iec 17025:2005, giving proposal in management system quality. Keywords : Management system quality of control, management standard quality of ISO 9000, IEC 17025 : 2005