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All Journal Jurnal Manajemen dan Bisnis Translitera : Jurnal Kajian Komunikasi dan Studi Media Jurnal Bisnis Kreatif dan Inovatif Educational Dynamics: International Journal of Education and Social Sciences Kajian Administrasi Publik dan ilmu Komunikasi
Eko Adi Susilo
Universitas Islam Balitar
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

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EVALUASI KEPUASAN MASYARAKAT TERHADAP PELAYANAN PUBLIK PEMERINTAH DESA GUNUNGGEDE KECAMATAN WONOTIRTO KABUPATEN BLITAR Eko Adi Susilo
Translitera : Jurnal Kajian Komunikasi dan Studi Media Vol 8 No 01 (2019): Maret 2019
Publisher : Universitas Islam Balitar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (95.459 KB) | DOI: 10.35457/translitera.v8i01.598

Abstract

Based on the background of the problems described above, the authors formulated the problem in this study is how community satisfaction with public services in Gununggede Wonotirto Kabupaten Blitar. The purpose of this study was to find out how community satisfaction with public services in Gununggede Wonotirto Blitar. Based on the discussion described, it can be concluded that community satisfaction with public services in Gununggede Wonotirto Blitar is very good, and the community also felt very satisfied with the service provided by the office . Although the service can be said to be very good, but the services in Gununggede Wonotirto Blitar will continue to improve the quality of services to the village community by adding facilities and infrastructure so that the community feels comfortable and at home in Gununggede Office Wonotirto Blitar
Strategi Pengembangan Obyek Wisata Negeri Dongeng Sebagai Destinasi Wisata Unggulan Berbasis Taman Wisata Miniatur Tempoe Doeloe Eko Adi Susilo; Lu'lu Ul Maknunah
Translitera : Jurnal Kajian Komunikasi dan Studi Media Vol 10 No 1 (2021): Maret 2021
Publisher : Universitas Islam Balitar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35457/translitera.v10i1.1426

Abstract

Tourism is one of the major assets that can generate a fairly high source of foreign exchange for the country. Therefore, every area that has certain tourism objects requires regular and sustainable tourism development so that people can take advantage of the existence of tourist destinations in the area. As with the tourism object of the Land of Fairy tales in the area of Kawedusan Ponggok Village, Blitar Regency. The design of this tour is entitled the miniature garden of the wonders of the world which is interesting to visit as a vehicle for education for children. The community can use this as a learning medium and it will have a broad impact on the people around this location to revive the economic sector. This research aims to; (1) Identifying the actual conditions of the current development aspects of the Land of Fairy Tales Tourism. (2) Identifying the influence of the tourism object of the Land of Tales as a vehicle for recreation on tourist visitors and the community around Kawedusan Ponggok Village. (3) Formulating a strategy to develop tourism objects in the Land of Tales as recreational vehicles based on the Tempoe Doeloe tourism park. The research method used by the author in this study is qualitative research and uses a descriptive analysis approach. The results of this study using SWOT analysis techniques can be concluded that the fairy tale tourism development strategy shows that the process of identifying relevant indicators is expected to be able to provide benefits in formulating a tourism development strategy for the Land of Tales in Blitar Regency. Through the formulation of a tourism strategy in a fairy tale country, it is hoped that it will be able to provide benefits to strengthening the competitive bidding position of the concepts offered. It is hoped that this will also be able to provide benefits to strengthening the economic and social aspects of the community at large.
PENGARUH LINGKUNGAN KERJA TERHADAP KEPUASAN KERJA KARYAWAN CV. DIGINUSA TUFFERO KABUPATEN MALANG Hidayatus Salma; Lu’lu Ul Maknunah; Eko Adi Susilo
Jurnal Manajemen dan Bisnis Vol 15, No 2 (2025): April
Publisher : Universitas Bandar Lampung (UBL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36448/jmb.v15i2.4515

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh lingkungan kerja terhadap kepuasan kerja karyawan pada CV. Diginusa Tuffero Kabupaten Malang. Jenis penelitian yang digunakan adalah kuantitatif dengan pendekatan asosiatif. Sampel penelitian berjumlah 73 responden yang merupakan karyawan aktif, dengan teknik pengumpulan data melalui kuesioner yang disusun berdasarkan indikator variabel lingkungan kerja dan kepuasan kerja. Analisis data dilakukan menggunakan uji validitas, uji reliabilitas, uji asumsi klasik yakni uji normalitas dan uji heteroskedastisitas, serta uji hipotesis melalui regresi linier sederhana. Hasil penelitian menunjukkan bahwa lingkungan kerja berpengaruh positif dan signifikan terhadap kepuasan kerja karyawan. Dengan demikian, semakin baik lingkungan kerja yang tercipta, semakin tinggi pula tingkat kepuasan kerja karyawan.
Pengaruh Perilaku Proaktif terhadap Keunggulan Bersaing di UMKM Peternak Puyuh Desa Bendowulung Kecamatan Sanankulon Kabupaten Blitar Eko Adi Susilo; Kasiani Kasiani; Rizki Tri Novianto
Jurnal Bisnis Kreatif dan Inovatif Vol. 2 No. 4 (2025): Desember : Jurnal Bisnis Kreatif dan Inovatif
Publisher : Asosiasi Riset Ilmu Manajemen dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jubikin.v2i4.1064

Abstract

This study aims to analyze the influence of proactive behavior on competitive advantage in quail breeder MSMEs in Bendowulung Village, Sanankulon District, Blitar Regency. The background of this research is based on the importance of increasing the competitiveness of MSMEs in the livestock sector in order to be able to survive and develop in the midst of increasingly competitive market competition. The research method uses a quantitative approach with data collection techniques through surveys or questionnaires distributed to quail farming MSMEs. The data were analyzed using statistical methods, including validity tests, reliability tests, classical assumption tests, linear regression tests, and hypothesis tests to determine the significance of the influence of proactive behavior on competitive advantage. The results of the study show that proactive behavior has a positive and significant influence on competitive advantage. These findings indicate that the higher the level of proactive behavior of an individual or organization, the greater their ability to innovate, take initiative, and adapt to changing business environments. Thus, proactive behavior is a strategic factor in strengthening the position of quail breeder MSMEs in the market, increasing revenue, and encouraging sustainable business performance. This research contributes to the development of MSME management theory and practical recommendations for business actors and policy makers.
Evaluasi Kebijakan Parkir Berlangganan dalam Meningkatkan Pendapatan Asli Daerah (PAD) di Kabupaten Blitar Nidya Inggis Anjani; Eko Adi Susilo; Nuryanti Nuryanti
Kajian Administrasi Publik dan ilmu Komunikasi Vol. 3 No. 3 (2026): September: Kajian Administrasi Publik dan ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/kajian.v3i3.1236

Abstract

Penelitian ini bertujuan untuk menganalisis implementasi kebijakan parkir berlangganan di Kabupaten Blitar dan mengidentifikasi faktor-faktor pendukung dan penghambatnya. Kebijakan parkir berlangganan merupakan salah satu upaya Pemerintah Kabupaten Blitar untuk meningkatkan Pendapatan Dalam Negeri (PPN) dengan mengintegrasikan pembayaran retribusi parkir dengan pembayaran pajak kendaraan bermotor di SAMSAT. Metode kualitatif dengan pendekatan deskriptif digunakan. Data dikumpulkan melalui wawancara mendalam dengan Kepala Seksi Parkir, Kepala Sub-Divisi Keuangan, petugas parkir, dan warga yang menggunakan layanan tersebut, dilengkapi dengan observasi dan dokumentasi, kemudian dianalisis menggunakan model interaktif Miles dan Huberman yang dipandu oleh enam kriteria evaluasi kebijakan William N. Dunn: efektivitas, efisiensi, kecukupan, kesetaraan, daya tanggap, dan kesesuaian. Hasil penelitian menunjukkan bahwa implementasi telah berjalan cukup baik, tercermin dalam PPN sektor parkir yang melampaui target 2024 hingga 117 persen. Efektivitas dan efisiensi dinilai cukup baik, sedangkan kecukupan, kesetaraan, dan daya tanggap belum optimal, terutama terkait fasilitas pendukung dan penanganan pengaduan. Faktor pendukung meliputi integrasi pembayaran SAMSAT, dukungan regulasi yang kuat, dan penerimaan publik yang baik; faktor penghambat meliputi jumlah petugas yang terbatas, petugas yang tidak berizin, dan sosialisasi publik yang tidak memadai. Studi ini merekomendasikan peningkatan sosialisasi, optimalisasi pengelolaan sumber daya, dan penegakan hukum yang lebih ketat terhadap petugas yang tidak berizin.
Implementasi Kebijakan Pemenuhan Perlengkapan Jalan dalam Upaya Meningkatkan Keselamatan Pengguna Jalan di Kab. Blitar Bustanul Aji Prayoga; Eko Adi Susilo; Nuryanti Nuryanti
Kajian Administrasi Publik dan ilmu Komunikasi Vol. 3 No. 3 (2026): September: Kajian Administrasi Publik dan ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/kajian.v3i3.1237

Abstract

Keselamatan lalu lintas jalan merupakan isu penting yang dipengaruhi oleh kelengkapan infrastruktur jalan. Di Kabupaten Blitar, ketersediaan peralatan jalan seperti rambu lalu lintas, marka jalan, dan penerangan jalan umum masih menghadapi kendala serius, dengan ribuan titik jalan belum dilengkapi penerangan karena keterbatasan anggaran. Studi ini menganalisis implementasi kebijakan penyediaan peralatan jalan untuk meningkatkan keselamatan pengguna jalan di Kabupaten Blitar dan mengidentifikasi faktor-faktor yang mempengaruhinya, menggunakan teori implementasi kebijakan George C. Edwards III yang mencakup empat indikator: komunikasi, sumber daya, disposisi, dan struktur birokrasi. Metode deskriptif kualitatif diterapkan di Dinas Perhubungan Kabupaten Blitar, dengan enam informan yang dipilih melalui purposive sampling. Data dikumpulkan melalui wawancara mendalam, observasi lapangan, dan dokumentasi, divalidasi melalui triangulasi sumber dan teknik, dan dianalisis menggunakan model interaktif Miles dan Huberman. Hasil penelitian menunjukkan bahwa komunikasi telah berjalan cukup baik secara vertikal, meskipun komunikasi perencanaan lintas sektor masih lemah; sumber daya merupakan kelemahan paling kritis, ditandai dengan kekurangan staf dan anggaran yang terbatas; disposisi umumnya positif meskipun konsistensi terganggu oleh miskomunikasi internal dan beban kerja; dan struktur birokrasi didukung oleh pembagian organisasi yang jelas tetapi masih kekurangan prosedur operasi standar internal.  
Implementation of Dynamic Archives Management Policy at the Library and Archives Service of Blitar Regency Hidhayatul Nur Laeli Wulandari; Eko Adi Susilo; Novita Setyoningrum
Educational Dynamics: International Journal of Education and Social Sciences Vol. 3 No. 4 (2026): Educational Dynamics: International Journal of Education and Social Sciences
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/educationaldynamics.v3i4.342

Abstract

This study analyzes implementation of the dynamic archives management policy at the Library and Archives Service of Blitar Regency and identifies the obstacles encountered. Records management in Indonesian local government remains constrained by limited certified archivists, inadequate storage, and gaps between written procedure and field practice, despite the mandate of Law No. 43 of 2009 on Archives. Using a descriptive qualitative case-study method guided by George C. Edwards III's policy implementation model: communication, resources, disposition, and bureaucratic structure. Data were collected through semi-structured interviews with four key informants, non-participatory observation, and documentation, validated through source and technique triangulation. Findings show implementation has generally proceeded well: communication runs through a clear hierarchical mechanism supported by the SRIKANDI and IDEA digital systems, resources are relatively adequate, implementers display strong commitment, and bureaucratic structure provides a systematic division of tasks. Persistent obstacles remain, however, including a shortage of archivists, limited storage racks, budget-efficiency cuts, high workloads, and overlapping duties among certain positions. These findings suggest that although implementation follows regulation, strengthening human resources, facilities, and task clarity remains necessary to achieve fully optimal dynamic archives management at the regional level.
Service Quality Analysis of Population Administration in Handling Name Discrepancies on Family Cards, Purworejo Village, Blitar Desi Fitria Fajar Nurjanah; Eko Adi Susilo; Novita Setyoningrum
Educational Dynamics: International Journal of Education and Social Sciences Vol. 3 No. 4 (2026): Educational Dynamics: International Journal of Education and Social Sciences
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/educationaldynamics.v3i4.343

Abstract

Population administration services, particularly the issuance and correction of Family Card (Kartu Keluarga/KK) documents, play a strategic role in guaranteeing legal identity for Indonesian citizens. This study analyzes the quality of population administration service in handling name discrepancies on Family Card documents at the Purworejo Village Office, Sanankulon District, Blitar Regency, and identifies the factors that hinder that service quality. A qualitative descriptive approach was used, with data collected through in-depth interviews with five purposively selected informants (two village apparatus officials, one officer responsible for population documents, and two service users), supplemented by direct observation and documentation. Data were analyzed using the interactive model of Miles and Huberman and validated through source and technique triangulation. Findings show that service quality, assessed through the five SERVQUAL dimensions (tangibles, reliability, responsiveness, assurance, and empathy), is generally adequate, though network instability and uneven staff competence remain constraints. Analysis using Davidow's six-dimension complaint-management framework indicates that facilitation, redress, apology, and attentiveness are handled reasonably well, while timeliness and credibility still face challenges. Four categories of inhibiting factor were identified: community, system and technology, human resources, and document and legacy-data inconsistency. The study recommends an integrated approach combining technological improvement, apparatus training, public socialization, and inter-agency data standardization.
Co-Authors Bustanul Aji Prayoga Desi Fitria Fajar Nurjanah Hidayatus Salma Hidhayatul Nur Laeli Wulandari Kasiani Kasiani Maknunah, Lu'lu Ul Nidya Inggis Anjani Novita Setyoningrum Nuryanti Nuryanti Rizki Tri Novianto