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All Journal JURNAL TEKNOLOGI DAN OPEN SOURCE JOURNAL OF SCIENCE AND SOCIAL RESEARCH Jurnal Perencanaan, Sains dan Teknologi (Jupersatek) Prosiding Seminar Nasional Hasil Penelitian dan Pengabdian Kepada Masyarakat
Erlinda Erlinda
Universitas Islam Kuantan Singingi
Religion Aerospace Engineering Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Education Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Mathematics Mechanical Engineering Social Sciences Transportation Other

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Sales System in the Endocell Mobile Phone Business Using the CRM (Customer Relationship Management) Method) in Kompe Berangin Village, Cerenti District Ari AP Putra; Erlinda Erlinda; M Yusfahmi
JURNAL TEKNOLOGI DAN OPEN SOURCE Vol. 7 No. 1 (2024): Jurnal Teknologi dan Open Source, June 2024
Publisher : Universitas Islam Kuantan Singingi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36378/jtos.v7i1.3860

Abstract

In order to increase sales and customer service at the Endocell Store in Kompe Berangin Village, this study intends to create a web-based application using a Customer Relationship Management (CRM) methodology. With the use of this application, customers can order products more conveniently, obtain comprehensive product information, and offer feedback and recommendations. The findings of this study produce integrated sales apps that boost client connections, promotions, and operational effectiveness, giving businesses a competitive edge in a crowded market. Customer satisfaction, operational efficiency, and sales performance have all increased with the adoption of web-based apps combined with a CRM strategy. Similar businesses can try to improve their business success by using this solution as a guid.
Information System Design Realization and Performance Achievements of the Manpower Office of Kuantan Singingi District Agung Apri Denta; Helpi Nopriandi; Erlinda Erlinda
JURNAL TEKNOLOGI DAN OPEN SOURCE Vol. 7 No. 1 (2024): Jurnal Teknologi dan Open Source, June 2024
Publisher : Universitas Islam Kuantan Singingi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36378/jtos.v7i1.3818

Abstract

Performance data collection is directed at obtaining accurate, complete, timely and consistent performance data that is useful for decision making in order to improve the performance of Government agencies without abandoning the principles of balancing costs and benefits, efficiency and effectiveness. Kuantan Singingi Regency Manpower Office, so far the reporting and data recapitulation process has been carried out manually using the Microsoft Office application. This has resulted in frequent data overlaps and difficulty in reporting performance data. Therefore, an information system for the realization and performance achievements of the Kuantan Regency Manpower Office is needed. singing becomes more effective and efficient.
Sales System in the Endocell Mobile Phone Business Using the CRM (Customer Relationship Management) Method) in Kompe Berangin Village, Cerenti District Ari AP Putra; Erlinda Erlinda; M Yusfahmi
JURNAL TEKNOLOGI DAN OPEN SOURCE Vol. 7 No. 1 (2024): Jurnal Teknologi dan Open Source, June 2024
Publisher : Universitas Islam Kuantan Singingi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36378/jtos.v7i1.3860

Abstract

In order to increase sales and customer service at the Endocell Store in Kompe Berangin Village, this study intends to create a web-based application using a Customer Relationship Management (CRM) methodology. With the use of this application, customers can order products more conveniently, obtain comprehensive product information, and offer feedback and recommendations. The findings of this study produce integrated sales apps that boost client connections, promotions, and operational effectiveness, giving businesses a competitive edge in a crowded market. Customer satisfaction, operational efficiency, and sales performance have all increased with the adoption of web-based apps combined with a CRM strategy. Similar businesses can try to improve their business success by using this solution as a guid.
PENERAPAN METODE TOPSIS UNTUK MENENTUKAN KARYAWAN TELADAN PT. JALUR NET INFOTEK Erlinda Erlinda; Febri Haswan
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 8 No. 1 (2025): February 2025
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v8i1.2638

Abstract

Penelitian ini bertujuan untuk menerapkan metode TOPSIS (Technique for Order Preference by Similarity to Ideal Solution) dalam menentukan karyawan teladan di PT. Jalur Net Infotek, sebuah perusahaan penyedia layanan internet (ISP) di Kabupaten Kuantan Singingi. Metode TOPSIS digunakan untuk mengevaluasi karyawan berdasarkan lima kriteria utama: presensi, kerja sama tim, tanggung jawab, kualitas pekerjaan, dan komunikasi. Proses penelitian dilakukan dengan pengumpulan data melalui wawancara, observasi, studi pustaka, dan kuesioner. Hasil analisis menunjukkan bahwa metode TOPSIS efektif dalam menghasilkan keputusan yang objektif dan terukur, dengan karyawan Lidri Yandi memperoleh nilai preferensi tertinggi (0,9437) dan dinyatakan sebagai karyawan teladan. Penerapan metode ini memberikan pendekatan yang sistematis dan dapat diandalkan untuk mendukung evaluasi kinerja karyawan secara berkala.
Co-Authors Agung Apri Denta Aprizal Aprizal Ari AP Putra Doni Yuliandi Dwipa Junika Putra Elgamar Syam FEBRI HASWAN Harianja Harianja Helpi Nopriandi Jasri . Kusmiati Kusmiati M. Hasim Siregar M. Yusfahmi Masriadi Masriadi Nofri Wandi Al Hafiz Nofriadi Rabby Nazli Ridho Perwira Niza Rohmi Rizki Bakhruni Silfia Andini Sri Chairani