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All Journal Jurnal Ilmiah Wahana Bhakti Praja Jurnal Pendidikan dan Konseling Syntax Idea Jurnal Ekonomi Manajemen Sistem Informasi Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Jurnal Syntax Transformation Jurnal Hukum Lex Generalis International Journal of Science and Society (IJSOC) INJURITY: Journal of Interdisciplinary Studies Asian Journal of Social and Humanities Glosains: Jurnal Sains Global Indonesia
Faria Ruhana
Institut Pemerintahan Dalam Negeri
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Penerapan Sistem Pemerintahan Berbasis Elektronik (SPBE) di Lingkungan Kementrian Agama AMH Marasabessy; Evi Savitri; Febri Yanto; R. Eka Nugraha; Faria Ruhana
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 6 No. 5 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (Mei - Juni 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v6i5.5032

Abstract

Pemerintah Indonesia mengembangkan Sistem Pemerintahan Berbasis Elektronik (SPBE) sebagai langkah untuk meningkatkan efisiensi, transparansi, dan akuntabilitas dalam birokrasi melalui pemanfaatan teknologi informasi. Kementerian Agama, sebagai salah satu lembaga strategis, turut melaksanakan SPBE guna mendukung reformasi birokrasi serta memperbaiki mutu layanan publik. Penelitian ini bertujuan untuk menganalisis strategi implementasi SPBE di lingkungan Kementerian Agama, tantangan yang muncul dalam pelaksanaannya, serta pengaruhnya terhadap kinerja dan pelayanan publik. Penelitian ini menggunakan pendekatan kualitatif dengan metode studi kasus. Pengumpulan data dilakukan melalui wawancara, observasi, dan studi dokumen. Temuan penelitian mengungkapkan bahwa pelaksanaan SPBE di Kementerian Agama telah mencakup sistem perencanaan, layanan publik digital, serta integrasi data dan aplikasi. Namun, hambatan masih dijumpai pada aspek sumber daya manusia, infrastruktur, dan koordinasi antarunit kerja. Kendati demikian, SPBE telah memberikan dampak positif berupa peningkatan akses layanan, percepatan proses administrasi, serta penguatan transparansi.
Access Rights Policy and Population Data Utilization: Evidence from the Population and Civil Registration Office of Depok City, West Java Province Zefanya Yosua Jocom; Ismail Nurdin; Suhajar Diantoro; Faria Ruhana
Glosains: Jurnal Sains Global Indonesia Vol. 7 No. 2 (2026): Glosains: Jurnal Sains Global Indonesia
Publisher : Sekolah Tinggi Agama Islam Kuningan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59784/glosains.v7i2.684

Abstract

Background: NIK-based population data access rights implementation is one of the challenges of strategic governance in Indonesia's digital transformation agenda. Permendagri No. 17 of 2023 has declared that such structured data-sharing is implemented through Cooperation Agreements (PKS), but empirical study on how Disdukcapil at the regional level navigates the gap between regulatory mandates and operational realities remains elusive. Objective: This study aims to examine the implementation of population data access rights using NIK-based policy at Depok City Disdukcapil, along with its challenges and management strategies. Methods: A descriptive qualitative approach with a constructivist paradigm was used, which included interviews, field observations, and literature review, followed by data reduction, triangulation, and presentation of the information obtained using NVivo 11 Plus. Results: The findings reveal that the optimization of population data utilization across various public service sectors remains uneven. Furthermore, there is a declining trend in the implementation of data access rights and a lack of understanding regarding the access mechanisms. Despite these issues, the policy implementation operates through structured digital governance, regulation-based frameworks, and cross-institutional collaboration, which enhances service effectiveness, time efficiency, data accuracy, and the precision of government programs. However, obstacles such as limited human resources, infrastructure constraints, inter-agency (OPD) coordination gaps, and technical and regulatory challenges persist. As a result of this study, the researcher formulates the ANYA-COCO (Affected, Negotiated, Yield, Authority – Collaborative-Controlled) model as a framework for policy implementation. This model aims to strengthen adaptive digital governance, data literacy, cross-agency coordination, and performance-based monitoring to ensure that population data utilization access becomes more effective and efficient. Conclusion: Adaptive digital governance, improvement of data literacy, coordination and synchronization across government agencies based on three levels, and monitoring based on performance indicators are recommended to ensure that NIK-based population data access utilization can be more responsive, safe, and sustainable. This research offers practical policy recommendations that can be replicated across similar Disdukcapil offices in the country.
Co-Authors AMH Marasabessy Andek Prabowo Andi Annisa Nurlia Mamonto Astri Imaniyati Bahrullah Akbar Brigita P Manohara Dyah Retno Karlina Einstein Anderson Evi Savitri Fakhry Amin Farida M. Arif Febri Yanto Guntur Arie Wibowo Hanna Imelda Hutasoit Indah Ekaristi Ismail Nurdin Megandaru W. Kawuryan Muh. Ilham Muhadam Labolo Nuphanudin Nuphanudin R. Eka Nugraha Rifaldi Kelana Rizari Sandi Andaryadi Sugito Sugito SUHAJAR DIANTORO Sutiyo Sutiyo Usmaedi Wesley Liano Hutasoit Wirman Syafri yeti fatimah Yohanis Pombai Zefanya Yosua Jocom Zidny Taqiyya