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All Journal Jurnal Teknik Industri Jurnal Manajemen Teknologi International Research Journal of Business Studies (E-Journal) Buletin Ilmiah Litbang Perdagangan International Research Journal of Business Studies
Sik Sumaedi
Pusat Penelitian Sistem Mutu dan Teknologi Pengujian – LIPI, Kawasan Puspiptek Gedung 410, Serpong, Tangerang 15310
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

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Using ISO 9001 To Improve Sales Operation Performance A Case Study Of Implementation ISO 9001 Sumaedi, Sik
INTERNATIONAL RESEARCH JOURNAL OF BUSINESS STUDIES Vol 2, No 3 (2009): December 2009-March 2010
Publisher : Universitas Prasetiya Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (854.951 KB)

Abstract

Perancangan Sasaran Mutu Lembaga Sertifikasi Personel Dengan Balance Scorecard Sumaedi, Sik; Yarmen, Medi
Jurnal Teknik Industri Vol 12, No 1 (2011): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (218.384 KB) | DOI: 10.22219/JTIUMM.Vol12.No1.27-33

Abstract

ISO/IEC 17024 directs Bodies Operating Certification of Person to adopt documented quality management system according to ISO 9001:2008. Bodies Operating Certification of Person that implement ISO 9001 documentation system should have quality objective. Quality objective is wished to be appropriated with institution performance indicators.Therefore, when quality objective is achieved, the institution performance is also good. The problem is quality objective in ISO 9001 is generally explained. This condition pushes Bodies Operating Certification of Person to identify the appropriate quality objective framework. Balance Score Card, a strategic performance measurement management framework that consist of 4 perspectives (financial, customer, internal process, learning and growth) that effectively proven could be solution for that problem. This research is to implement Balance Score Card performance management framework in Bodies Operating Certification of Person’s quality objective. This research is important considering there is no previous research that implement Balance Score Card in a Bodies Operating Certification of Person. The research result shows Balance Score Card based quality objective design with totally 12 quality objectives that consist of 1 financial perspective’s quality objective, 5 customer perspective’s quality objectives, 3 internal process perspective’s quality objectives, and 3 learning and growth perspective’s quality objectives.
Perancangan Peta Jalan Pengembangunan Industri Hasil Pertanian pada Wilayah Kabupaten dengan Metode VRISA dan Rantai Nilai Gabriel, Djoko Sihono; Nurcahyo, Rahmat; Muslim, Erlinda; Sumaedi, Sik
Jurnal Manajemen Teknologi Vol 13, No 1 (2014)
Publisher : SBM ITB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12695/jmt.2014.13.1.4

Abstract

Abstrak.Salah satu alternatif untuk meningkatkan kesejahteraan penduduk pada suatu wilayah adalah dengan mengembangkan industri. Penelitian ini merancang peta jalan (road map) pengembangan industri hasil pertanian dengan studi kasus Kabupaten Bengkayang, Kalimantan Barat. Metode yang digunakan adalah kerangka VRISA (Value, Rare, In-imitabillity, Substitutability dan Appropriability) untuk menentukan produk industri yang akan dikembangkan. Hasil penelitian ini berupa peta jalan bagi pengembangan industri berbasis jagung bagi Kabupaten Bengkayang. Sesuai dengan pendekatan rantai nilai (value chain), strategi dibagi dua yaitu strategi rantai nilai utama dan strategi rantai nilai pendukung. Hasil penelitian menunjukkan bahwa jagung merupakan pilihan menurut kerangka pengembangan VRISA, sehingga perlu dikembangkan sebagai industri, bukan hanya sebagai hasil pertanian. Tahapan pengembangan industri jagung di Kabupaten Bengkayang dilakukan melalui tiga tahap, yaitu tahap awal (basic foundation establishment), tahap utama (implementasi), serta tahap akhir (harvesting) yang memerlukan waktu lima tahun. Kata kunci: Pengembangan Industri, Kerangka VRISA, Rantai Nilai, Peta Jalan, Wilayah Kabupaten Abstract.Industry development is an alternative in social welfare improvement of a region. This research was conducted to develop a road map of industry development in Kabupaten Bengkayang, West Kalimantan. VRISA (Value, Rare, In-imitabillity, Substitutability and Appropriability) framework used to determine appropriate industrial products to be developed. Based on value chain method, the development strategy was constructed into main value chain and supporting value chain strategy. Output of analysis showed that corn-based product was preferred by VRISA framework, so it needs to be developed as appropriate industry for Kabupaten Bengkayang. There are three stages of industrial development in the corn-based industry, namely initial phase (basic foundation establishment), main phase (implementation), and final stage (harvesting). Time frame for all stages takes five years.Keywords: Industrial Development, VRISA Framework, Value Chain, Road Map, Regency Area 
Persepsi Konsumen terhadap Merek Minyak Goreng Sawit Kemasan di Indonesia Putra, Romeyn Perdana; Purbawa, Yudha; Bakti, I Gede Mahatma Yuda; Astrini, Nidya J.; Purba, Helena Juliani; Sumaedi, Sik; Fahmi, Diah Arina
Buletin Ilmiah Litbang Perdagangan Vol. 18 No. 2 (2024): BILP
Publisher : National Research and Innovation Agency

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55981/bilp.2024.2584

Abstract

Palm cooking oil (MGS) is an essential and vital staple affecting consumers' daily spending. The COVID-19 pandemic triggered a shortage of cooking oil in the Indonesian market around December 2021 until mid-2022. It can affect consumers' perceptions when purchasing MGS brands. This study aims to analyze consumer preferences for MGS brands in Indonesia. Specifically, it examines brand awareness, top-of-mind brands, most purchased brands, brand selection considerations, brand loyalty, and brand switching to other MGS brands. This study focuses solely on packaged MGS brands. The study used a survey method through an online questionnaire. Of the 707 respondents who completed the questionnaire, only 537 met the sample criteria for further analysis. The results showed that consumers perceive Bimoli as the leading MGS brand regarding brand awareness, top of mind, and top purchase. Other MGS brands frequently appearing in the top group include Sania, Sunco, Filma, and Tropical. The study also found that there are two primary considerations for consumers when choosing an MGS brand: (1) product factors (quality, health, clarity) and (2) sacrifice factors (price and accessibility). Furthermore, the study revealed that most MGS consumers are less loyal to a specific brand and are willing to switch to other brands.
Using iso 9001 to Improve Sales Operation Performance: A Case Study of Implementationf ISO 9001 Sumaedi, Sik
International Research Journal of Business Studies Vol. 2 No. 3 (2009): December 2009 - March 2010
Publisher : Universitas Prasetiya Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21632/

Abstract

This study aims to examine the implementation of ISO 9001 in order to improve the sales operation performance of a management training and consultancy company. More specifically, this research is to identify the performance indicators of the company sales operation, ISO 9001based sales operation management systems, and the comparison of the sales operation performance before and after the implementation of the model. This study is an action research using descriptive case study. The research results show the sales operation performance indicators and ISO 9001based sales operation management system model. In addition, the finding of this study indicates that the use of ISO 9001 can improve the performance indicators of sales operation, such as response speed, the number of prospective customers, customer retention and the number of new customers.
Co-Authors Astrini, Nidya J. Bakti, I Gede Mahatma Yuda Erlinda Muslim Fahmi, Diah Arina Gabriel, Djoko Sihono I Gede Mahatma Yudha Bakti Medi Yarmen Purba, Helena Juliani Purbawa, Yudha Putra, Romeyn Perdana Rahmat Nurcahyo