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All Journal JIKEM: Jurnal Ilmu Komputer, Ekonomi dan Manajemen Trending: Jurnal Manajemen dan Ekonomi
Putri Shakinah
Unknown Affiliation
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Library & Information Science

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Penerapan Akad Murabahah untuk Pembiayaan Renovasi Rumah pada Kantor Kas PT BPRS Amanah Bangsa Sidamanik Putri Shakinah; Ahmad Perdana Indra
JIKEM: Jurnal Ilmu Komputer, Ekonomi dan Manajemen Vol 2 No 1 (2022): JIKEM: Jurnal Ilmu Komputer, Ekonomi, dan Manajemen
Publisher : Universitas Muhammadiyah Enrekang

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Abstract

Thisostudyofocuses on theoapplication ofomurabahahocontracts to finance home renovations at the PT BPRS Amanah Bangsa sidamanik cash office. The purposeoof this studyois to find out how the implementation of the Murabahah contract for financingohome renovations and to find out what are the benefits of implementing the Murabahah contract for financing home renovations to customers. The research method used is a library studio by collecting data and utilizing theories related to the problems to be discussed, which are produced from various books related to the study. And also field studies by conducting questions and answers to parties related to this research. The results show that 1) Banks are sellers of raw materials for home renovations and customers are buyers. The bank provides the materials desired by the customer by buying the raw material from the seller/supplier, then selling it to the buyer (customer) at a price different or higher than the purchase price made by Islamic banks 2) There are benefits when using a Murabahah contract in renovation house, namely: avoiding usury, and installment payments are automatically deducted via debit accoun
Pengaruh Servicescape dan Kualitas Pelayanan Frontliner terhadap Kepuasan Nasabah Bank Pembiayaan Rakyat Syariah Amanah Bangsa Sidamanik Putri Shakinah; Mustafa Kamal Rokan; M. Ikhsan Harahap
Trending: Jurnal Manajemen dan Ekonomi Vol. 2 No. 2 (2024): April: Trending: Jurnal Manajemen dan Ekonomi
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/trending.v2i2.2285

Abstract

The aim of this research is to determine the influence of servicescape and frontline service quality on customer satisfaction at Amanah Bangsa Sidamanik Sharia People's Financing Bank. This research uses quantitative research. In this research, a questionnaire was used to collect data, and 100 customers of the Amanah Bangsa Sidamanik Sharia People's Financing Bank were selected as samples using a simple random sampling method. Data analysis in this research is quantitative data analysis. Statistical tests known as Multiple Linear Regression Tests, T-tests, F-tests, and Coefficient of Determination (R2) are all components of this analysis, as well as the Classical Assumption Test. Based on hypothesis testing with the partial T test, it can be concluded that the Servicescape and Frontliner Service Quality variables partially have a significant effect on customer satisfaction. Based on simultaneous F test hypothesis testing, it can be concluded that the servicescape and frontline service quality variables together influence BPRS Amanah Bangsa customer satisfaction.
Co-Authors Ahmad Perdana Indra M. Ikhsan Harahap Mustafa Kamal Rokan