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STMIK PalComTech Customer Service Questionnaire Processing Application Design Atin Triwahyuni; Eka Hartati; Hera Setiawan; Riska Triani
Telematika Vol 19, No 1 (2022): Edisi Februari 2022
Publisher : Jurusan Teknik Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31315/telematika.v19i1.6415

Abstract

Purpose: The focus of this research is to create a Consumer Service Questionnaire Dashboard application that can perform questionnaire data processing, service satisfaction analysis and reporting the results of service improvement recommendations at STMIK PalComTech.Design/methodology/approach: This study uses the Prototype method, where this method can interact with the user during user creation. This method consists of five stages, namely communication, planning quickly, modeling the design quickly, making prototypes, and submitting the system or software to the user or users to be tested using the black box testing method.Findings/result: The results of this study resulted in an application for processing customer service questionnaires from STMIK PalComTech, to simplify and shorten UPT-PM staff in preparing reports on the results of the questionnaire recap, reporting and distributing the results of the questionnaire recap of the Head of UPT-PM.Originality/value/state of the art: The system testing technique used in this study is black box testing, this testing technique focuses on the functional specifications of the software, this test is also used to find errors in the system, for example interface errors, performance errors, incorrect or missing functions.
Analisis Deskripsi Pemilihan Tema Konten untuk Pemasaran Sosial Media Instagram dalam peningkatan personal Branding Ihsan, Taufik; Fajar Ariwibowo, Muhammad; Mawarindani Indra, Azalia; Triwahyuni, Atin
MDP Student Conference Vol 3 No 2 (2024): The 3rd MDP Student Conference 2024
Publisher : Universitas Multi Data Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35957/mdp-sc.v3i2.7258

Abstract

Digital marketing is a marketing activity that utilizes technology and the internet. Digital marketing activities are a common thing carried out by many companies today, and there are various examples of digital marketing such as search engine optimization, affiliate marketing, content marketing, and social media marketing. Digital marketing activities have many benefits for both novice and experienced entrepreneurs. One of the digital marketing methods that is getting a lot of attention in Indonesia is social media marketing. Social media marketing is marketing by optimizing social media as the main media. According to We Are Social [2], social media users in Indonesia have reached 167 million, and the percentage of social media users is 60.4% of all Indonesian society.
Deterministic Record Linkage untuk Pembentukan Master Data Dosen Amin, M. Miftakul; Triwahyuni, Atin
TEKNIKA Vol. 18 No. 1 (2024): Teknika Januari - Juni 2024
Publisher : Politeknik Negeri Sriwijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.11110019

Abstract

Sebuah sistem informasi menggunakan database sebagai tempat penyimpanan data secara permanen. Seiring bertambahnya data yang digunakan dalam aplikasi, maka terdapat penambahan data baik pada data master maupun data transaksi. Ketika sistem informasi berdiri sendiri, dan suatu saat akan digunakan basis data secara bersama-sama, maka dilakukan proses integrasi dari masing-masing sumber data. Tujuan dari penelitian ini adalah melakukan integrasi data dosen yang berasal dari bagian akademik dan pusat penelitian dan pengabdian kepada masyarakat Politeknik Negeri Sriwijaya. Metode yang digunakan dalam melakukan integrasi data adalah record linkage menggunakan teknik deterministic. Dengan mempertimbangkan bahwa masing-masing dataset memiliki unique identifier sebagai primary key yang digunakan. Hasil penelitian menunjukkan bahwa proses integrasi data menghasilkan master data dosen sebanyak 459 record, sebagai hasil dari integrasi data yang berasal dari sumber data yang berbeda.