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All Journal Ecobisma (Jurnal Ekonomi, Bisnis dan Manajemen) Journal of Global Business and Management Review
Siti Rohani
Universitas Internasional Batam
Economics, Econometrics & Finance

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PERAN MANAJER TERHADAP KINERJA KEUANGAN PADA BANK RAKYAT INDONESIA TBK Siti Rohani; Yulfiswandi Yulfiswandi; Herman Eka Putra; Herliyanti Sanjaya
Journal of Global Business and Management Review Vol 4 No 2 (2022): Journal of Global Business and Management Review
Publisher : Program Sarjana Manajemen Universitas Internasional Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37253/jgbmr.v4i2.7318

Abstract

The research we conducted to analyze the role of managers in improving financial performance at PT. Bank Rakyat Indonesia Tbk. in 2017 to 2021. The population in this study is PT. Bank Rakyat Indonesia Tbk. The research method used is documents and literature. To measure financial performance here, researchers use ratio calculations, namely ROA (Return On Assets), ROE (Return On Equity), NIM (Net Interest Margin), BOPO. To find out the ROA (Return On Assets) ratio, net profit after tax and income is required. As for calculating the ROE (Return On Equity) net profit ratio needed after interest and taxes and capital. And for NIM (Net Interest Margin) the ratio requires total net profit after tax and income, while BOPO (Operating Expenses against Operating Income) requires operational and operating income. The results showed that the percentage ratio ROA (Return On Assets) 1.16% -2.50%, ROE (Return On Equity) 8.13% -17.5%, NIM (Net Interest Margin) 9.31% -11 .47%, BOPO (Operating Expenses to Operating Income) 52.66% - 72.13%.
EMPLOYEE ENGAGEMENT AS A STRATEGIC ASSET IN FOUR-STAR HOTELS: EMPIRICAL EVIDENCE FROM BATAM CITY Siti Rohani; Viona Agustin; Muhammad Donal Mon
ECOBISMA (JURNAL EKONOMI, BISNIS DAN MANAJEMEN) Vol 13, No 1 (2026): ECOBISMA
Publisher : Published by the Faculty of Economics and Business, University of Labuhanbatu, North Sumat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36987/ecobi.v13i1.8236

Abstract

PURPOSE - This study examines the factors influencing employee engagement in four-star hotels in Batam City. The main focus is on motivation, commitment, training, and compensation received by employees.METHODOLOGY - Using a quantitative approach, data were collected through questionnaires distributed across various hotel departments. The results indicate that motivation, commitment, training, and compensation have a positive and significant effect on employee engagement. In addition, motivation is proven to mediate the relationship between these variables and employee engagement.FINDING - These findings are expected to provide input for hotel management to pay greater attention to employee development, reward systems, and the creation of a supportive work environment to enhance employee retention and productivity. This study also demonstrates that employee engagement is not only important for individual performance but also for overall organizational progress.
ANALYSIS OF FACTORS INFLUENCING REPURCHASE INTENTION IN AUTOMOTIVE COMPANIES IN BATAM CITY Ratih Anggraini; Roby Tan; Siti Rohani
Journal of Global Business and Management Review Vol. 7 No. 2 (2025): Journal of Global Business and Management Review
Publisher : Program Sarjana Manajemen Universitas Internasional Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37253/jgbmr.v7i2.10175

Abstract

This study aims to analyze the influence of innovation, digitalization, and product innovation on repurchase intention, using automotive companies in Batam City as the research object. The research applies a quantitative approach, where primary data were collected through the distribution of questionnaires to 400 respondents who are car users from various automotive companies in Batam City. The questionnaire consisted of 16 items, measured using a 5-point Likert scale, and distributed via Google Forms. The data collection was conducted between December 2023 and February 2024. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with the SMART-PLS software. The results show that innovation, digitalization, and product innovation each have a significant positive effect on repurchase intention. These findings suggest that the implementation of innovation and digital transformation, along with continuous product development, play a crucial role in increasing customer loyalty and repurchase intention in the automotive industry.
Co-Authors Herliyanti Sanjaya Herman Eka Putra Mon, Muhammad Donal Ratih Anggraini, Ratih Roby Tan Viona Agustin Yulfiswandi, Yulfiswandi