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PERANCANGAN ANTAR MUKA APLIKASI MONITORING PEMBAYARAN ANGSURAN KENDARAAN BERMOTOR BERBASIS ANDROID PADA PT BENTARA SINERGIES MULTIFINANCE Sandro Alfeno; Arief Saptono; Aldi Budi Pamungkas
Jurnal Maklumatika Jurnal Maklumatika Vol. 5 No. 1 (2018)
Publisher : Program Studi Teknik Informatika Sekolah Tinggi Teknologi Informasi NIIT

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (297.913 KB)

Abstract

Perusahaan leasing memiliki peran yang cukup penting dalam kegiatan pembiayaan barang-barang modal atau barang konsumtif, kegiatan pembiayaan jenis barang terus meningkat seiring waktu, yang biasanya hanya terfokus pada pembiayaan kendaraan bermotor dan mobil, dan dapat diindikasikan leasing kian dikenal dan diandalkan oleh perusahaan-perusahan pelaku usaha nasional. Keterlambatan dalam pelunasan angsuran yang dilakukan oleh konsumen merupakan salah satu resiko yang ditimbulkan, sehingga dikenakan sebuah denda bagi konsumen dan itu mengakibatkan pengaruh bagi investasi perusahaan PT Bentara Sinergies Multifinance. Tujuan dari penelitian ini adalah mempunyai sistem yang mampu memberikan kemudahan terutama bagi kolektor dan konsumen serta memberikan informasi dengan cepat dan meminimalisir waktu yang terbuang. Metode yang digunakan dalam penelitian ini adalah observasi, wawancara, kepustakaan, analisis, perencanaan, desain dan evaluasi prototiping. Hasil analisis masalah menemukan bahwa pembayaran yang dilakukan secara manual berbentuk kertas yang sangat berisiko akan hilangnya data-data, kerusakan pada kertas dan tidak tersusun rapih sehingga memperlambat kolektor dalam penyerahan data-data konsumen. Dikembangkannya menjadi sebuah sistem pembayaran berbasis Mobile Android ini yang memudahkan kolektor dalam memonitoring konsumen yang telat dalam membayar angsuran bulanan.
Application of the Prototype Method in the Export Section Goods Delivery Document Monitoring System Sari, Meri Mayang; Iskandar, Dedy; Supriadi, Ajay; Sudarto, Ferry; Saptono, Arief
Journal Sensi: Strategic of Education in Information System Vol 10 No 2 (2024): Journal Sensi
Publisher : UNIVERSITAS RAHARJA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33050/sensi.v10i2.3477

Abstract

Companies can now handle and organize data systematically thanks to advances in information technology. Monitoring is a daily assessment (evaluation) of activities and progress. On the other hand, evaluation is an assessment carried out periodically regarding all achievements. Well-managed data will help companies make decisions. PT Gajah Tunggal Tbk is engaged in the manufacturing industry which meets customer needs by making product samples. One of the problems is that document control is carried out manually, which makes obtaining product trial data difficult. Additionally, there is no storage space for product sampling documents, which results in loss or damage to copies of documents. Product sampling is used according to customer needs, allowing companies to develop new products that meet customer or customer needs. Thus, the products produced will try to meet customer satisfaction. The aim of this research is to improve the services provided by PT Gajah Tunggal Tbk by building a goods delivery document monitoring system using the prototype method. To achieve this goal, previously built systems must be evaluated. The results obtained from monitoring goods delivery documents can increase the efficiency and efficiency of the service process with shorter waiting times and simpler delivery procedures. Using the prototype method can help PT Gajah Tunggal Tbk improve the efficiency and performance of its services.
Analysis Of Virtual Product Marketing Strategies To Increase Customer Satisfaction (Case Study On Bukalapak Partners) Artanti, Jessica; Agustini, Prima M.; Saptono, Arief; Kartika Hanum, Gilang; D.O., Regina
IAIC Transactions on Sustainable Digital Innovation (ITSDI) Vol 3 No 2 (2022): April
Publisher : Pandawan Sejahtera Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34306/itsdi.v3i2.516

Abstract

This study aims to analyze the marketing strategy of Mitra Bukalapak in increasing customer satisfaction. In this study, the researcher uses a qualitative approach, which aims to find out what strategies are used by Bukalapak's internal partners to increase Customer Satisfaction. The data used for this research are primary data and secondary data. The results of the research analysis using in-depth interviews with the internal parties of Bukalapak Partners and Bukalapak Partners as triangulators where they transact using the Bukalapak Partner application as a place to transact. The segment of Mitra Bukalapak is for all levels, where the initial target is the klontong shop and the product positioning offered is virtual and wholesale products. From the 7P marketing mix implemented by Bukalapak Partners internally, there are several strategies that still need to be addressed, one of which is the price strategy because the price is still a sensitive issue, especially for buyers who are price-sensitive. However, there are also strategies that have been created and implemented that can accepted by Bukalapak Partners.