Garuda - Garba Rujukan Digital

PENGARUH PERSEPSI KUALITAS PELAYANAN, CITRA PERUSAHAAN DAN PERSEPSI KONSUMEN TERHADAP LOYALITAS KONSUMEN BENGKEL SEPEDA MOTOR HONDA AHASS: 0295 PATRA JAYA KOTA BENGKULU Markoni Markoni
Creative Research Management Journal Vol 4 No 1 (2021): June
Publisher : Universitas Prof. Dr. Hazairin SH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32663/crmj.v4i1.1887

This study aims to determine the effect of service quality perception, corporate image and consumer perception on consumer loyalty of Honda Ahass Motorcycle: 0295 Patra Jaya Bengkulu City, with a total sample of 50 people, taken by accidental sampling technique data analysis used partial correlation method, simultaneous correlation and multiple regression methods, and the research hypothesis wastested with statistics. The results of the partial correlation analysis show that the three variables of service quality perception, company image and consumer perception will each have a strong, unidirectional and significant effect on consumer loyalty. Meanwhile, simultaneously shows that the three variables together have a very strong and positive and significant effect on consumer loyalty. Thus, every change in the perceived service quality variable, corporate image and consumer perception, either alone or jointly, will be followed by changes in the consumer loyalty variable in the same direction, either increasing or decreasing. The results of Multiple Regression Consumer Analysis show that the balance of the nature and magnitude of the influence of three variables, namely the perception of quality on the Loyalty of Honda Ahass Motorcycles: 0295 Patra Jaya Bengkulu City. with the order of magnitude of influence on the variable of consumer loyalty, each variable is corporate image, then followed by the variable of consumer perception, and perception of service quality.

ANALISIS FAKTOR FAKTOR YANG MEMPENGARUHI KEPUASAN PENGUNJUNG PANTAI PANJANG KOTA BENGKULU Markoni Markoni
Creative Research Management Journal Vol 3 No 1 (2020): June
Publisher : Universitas Prof. Dr. Hazairin SH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32663/crmj.v3i1.1258

This study discusses the influence of natural beauty, facilities, transportation, and cleanliness to the visitors of Panjang BeachBengkulu City. The population was 96 respondents, using the Accidental Sampling technique. To analyze the data, the Multiple Regression, Partial Correlation and Simultaneous Correlation methods were used. Natural Beauty, Facilities, Transportation and Cleanliness both simultaneously and partially have a significant and direct effect on the Visitors Satisfaction of the Panjang Beach Bengkulu City, with the biggest contribution being the Transportation factor, followed by Cleanliness, Natural Beauty, and the lowest contribution is the Facilities variable. Thus the Beauty of Nature, Facilities, Transportation, and Cleanliness both simultaneously and significantly to the Satisfaction of Panjang Beach Bengkulu City, therefore the four factors that need to get the attention of the Bengkulu Provincial Government in taking policies and planning for the management of the Panjang Beach Bengkulu Cityand the Tourism sector others in Bengkulu Province.

Termination of Employment with the Reason of Workers Refusing Transfers As a Result of the Covid-19 Pandemic in the Case at PT. New Hope East Java Markoni Markoni
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 2 (2022): Budapest International Research and Critics Institute May
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i2.5464

Currently, many companies are laying off their workers because they refuse to transfer, especially because of the covid-19 pandemic. In the case at PT. New Hope East Java workers were terminated because they refused to transfer as a result of the covid-19 pandemic. Mutation is an order from the company to rotate work from one position to another equal position. Compensation given by the company to workers who were laid off because they refused to transfer as a result of the covid 19 pandemic in the case at PT. New Hope East Java has complied with Law No. 13 of 2003 concerning Manpower. Due to the inconsistency of the Transfer Order with the Manpower Act, it is null and void and invalid. Thus, the reason for Termination of Employment by PT. New Hope East Java is null and void and is not valid. Therefore, a worker or employee refusing a transfer cannot be used as a reason for Termination of Employment by the employer. The compensation received by workers is in accordance with the provisions of the Manpower Act which is subject to Article 164 paragraph 1 of the Manpower Law Number 13 of 2003. However, in the case at PT. New Hope East Java does not calculate the annual leave entitlement that has not been taken and has not yet fallen for workers. Thus, workers are entitled to compensation of Rp. 72,397,560 (seventy-two million three hundred ninety-seven five hundred and sixty rupiah).

Pengaruh Suasana Toko, Lokasi, Dan Pelayanan Terhadap Minat Beli Konsumen Koya Baby House Dikota Bengkulu Liberty Tania Tania; Syofian Syofian; Markoni Markoni
Jurnal Mirai Management Vol 8, No 1 (2023)
Publisher : STIE AMKOP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/mirai.v8i1.4178

The purpose of this study is to find out how much influence the shop atmosphere, location and service have on the buying interest of Koya Baby House consumers in the city of Bengkulu. The variables of this study are Store Atmosphere, Location and Service. The method used in this research is distributing questionnaires. This research is a quantitative approach research. The research population was all consumers who visited the Koya Baby House store in Bengkulu City, 140 samples using the accidental sampling method. The analytical tool used in this study uses SPSS 16. The data analysis method used is multiple linear regression. The results showed that (1) Store atmosphere did not have a significant effect on the Buying Interest of Koya Baby House Consumers in the City of Bengkulu, (2) Location had a significant effect on the Buying Interest of the Koya Baby House Consumers in the City of Bengkulu, (3) Service did not have a significant effect on the Buying Interest of Koya Consumers Baby House in Bengkulu City, (4) Store Atmosphere, Location and Services simultaneously influence the Buying Interest of Koya Baby House Consumers in Bengkulu City. keywords: Store Atmosphere, Location, Service, Purchase Intention

Pengaruh Kepemimpinan Transformasional, Budaya Kerja dan Pengalaman Kerja Terhadap Kinerja Karyawan PT.Natafari Bengkulu Aji Fakhrizal Syahbet; Markoni Markoni; Fauzan Fauzan
Jurnal Mirai Management Vol 8, No 1 (2023)
Publisher : STIE AMKOP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/mirai.v8i1.4424

This study aims to determine how much influence transformational leadership (X1) work culture (X2) and work experience (X3) have on employee performance (Y) PT. Natafari Bengkulu. using the Likert scale method by distributing questionnaires to respondents. This study also aims to determine the effect of Transformational Leadership, Work Culture, and Work Experience partially and simultaneously on Employee Performance, and to determine which of the variables Transformational Leadership, Work Culture, and Work Experience have the most significant effect on Employee Performance. This study uses a quantitative approach, explanatory format and this type of research is survey research. The population in this study were all employees of PT. Natafari Bengkulu, 45 samples with saturated sample method. The analytical tool used in this research is multiple linear regression analysis, using SPSS version 25 for windows. The results of the study show that (1) Transformational leadership has a significant effect on the performance of employees at PT. Natafari Bengkulu, (2) Work Culture has a significant effect on the performance of employees of PT. Natafari Bengkulu, (3) Work Experience has a significant effect on the performance of employees of PT. Natafari Bengkulu, (4) Transformational leadership, work culture and work experience simultaneously influence the performance of employees of PT. Natafari Bengkulu. Keywords: Transformational Leadership, Work Culture, Work Experience, Employee Performance

Pengaruh Reward, Punishment, Dan Lingkungan Kerja Terhadap Kinerja Karyawan Pada Bank Muamalat Di Kota Bengkulu Putri Lestari, Nadia; Markoni Markoni; Fauzan Fauzan
E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis Vol 17 No 2 (2024): JURNAL ILMIAH EKONOMI DAN BISNIS
Publisher : LPPM Universitas Sains dan Teknologi Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/e-bisnis.v17i2.2002

This research aims to determine the magnitude of the influence of rewards on employee performance at Bank Muamalat in Bengkulu City, to determine the magnitude of the influence of punishment on employee performance at Bank Muamalat in Bengkulu City, to determine the magnitude of the influence of the work environment on employee performance at Bank Muamalat in Bengkulu City, to determine the magnitude of the influence of reward, punishment, and the work environment on employee performance at Bank Muamalat in Bengkulu City. This research method is exploratory. With a total sample of 60 respondents, data collection was carried out by distributing questionnaires. Based on the research results, it was found that there was an influence of reward (X1) on employee performance (Y). Bank Muamalat Ho was rejected and Ha was accepted. It was found that variable X1 had an effect on employee performance (Y). There is an influence of punishment (X2) on employee performance (Y) of Bank Muamalat. There is an influence of the work environment (X3) on employee performance (Y) of Bank Muamalat. From the significance value obtained, variable X3 has an effect on employee performance (Y). And it can be concluded that together the independent variables have an effect on the dependent variable

Penyelesaian Perkara Tindak Pidana Anak Dibawah Umur Dengan Asas Restorative Justice di Lingkungan Polres Belitung Timur Revaldy Nugraha; I Made Kanthika; Markoni Markoni; Helvis Helvis
Parlementer : Jurnal Studi Hukum dan Administrasi Publik Vol. 1 No. 3 (2024): September: Parlementer: Jurnal Studi Hukum dan Administrasi Publik
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/parlementer.v1i3.57

Crimes of theft in the family committed by children require special handling by the police, not all cases involving children are resolved through the courts. This is in the best interests of the child and also considers justice for the victim, which is called a restorative justice approach. This research aims to analyze the form of resolution of criminal acts committed by minors in the East Belitung Police area. The results of the research are that the resolution of children's cases that applies restorative justice is guided by Law Number 11 of 2012 concerning the Juvenile Criminal Justice System and the 2012 Political Regulations concerning Restorative Justice, namely the resolution of children's cases outside the criminal court which emphasizes restoring the situation. initially with an emphasis on conditions for creating justice and balance for children and their victims. The conclusion is that the form of resolving criminal acts of theft committed by the East Belitung Police is by implementing restorative justice. Restorative justice carried out by the East Belitung Police aims to accommodate the norms and values that apply in society while providing legal certainty, especially the benefits and a sense of justice that meets the needs of the community. a sense of justice for all parties, which is a manifestation of the National Police's authority in carrying out duties in the field of criminal proceedings and police discretion based on Articles 16 and 18 of Law Number 2 of 2002 concerning the State Police of the Republic of Indonesia.

MEKANISME DAN HAMBATAN PENYELESAIAN PERKARA PIDANA MELALUI KEADILAN RESTORATIF Johannes Bagus Pranowo; Markoni Markoni; Helvis Helvis; I Made Kantikha; Tuti Elawati
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 9 No. 1 (2026): February 2026
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v9i1.5872

Abstract: The renewal of the Indonesian Criminal Procedure Code (New KUHAP) marks a paradigm shift in criminal law enforcement by integrating restorative justice as an integral part of the criminal procedure system. This approach is explicitly regulated in Articles 83 to 87 of the New KUHAP, which provide opportunities for resolving criminal cases through agreements between victims and offenders at the stages of inquiry, investigation, prosecution, and court examination. This study applies the criminal justice system theory to analyze the integration of authority among law enforcement institutions, as well as restorative justice theories proposed by Howard Zehr, Tony F. Marshall, Muladi, and Barda Nawawi Arief to assess the orientation toward victim and offender restoration in criminal case resolution. The research employs a normative legal method using statutory and conceptual approaches, examining the New KUHAP along with relevant regulations issued by the Indonesian National Police, the Attorney Generalâ€™s Office, and the Supreme Court. The findings indicate that the New KUHAP establishes a more systematic, structured, and binding restorative justice framework, including mechanisms for terminating inquiry, investigation, and prosecution under the supervision of prosecutors and courts. The study concludes that the effective implementation of restorative justice depends not only on legal norms but also on institutional harmonization, the readiness of law enforcement officials, and the active participation of both victims and offenders. Keywords: Criminal Justice System, Restorative Justice. Abstrak: Pembaruan Kitab Undang-Undang Hukum Acara Pidana (KUHAP Baru) menandai perubahan paradigma penegakan hukum pidana di Indonesia dengan mengintegrasikan keadilan restoratif sebagai bagian dari mekanisme hukum acara pidana. Hal ini tercermin dalam Pasal 83 sampai Pasal 87 KUHAP Baru yang membuka ruang penyelesaian perkara pidana melalui kesepakatan antara korban dan pelaku pada tahap penyelidikan, penyidikan, penuntutan, hingga persidangan. Penelitian ini menggunakan teori sistem peradilan pidana untuk menganalisis keterpaduan kewenangan antar lembaga penegak hukum serta teori keadilan restoratif dari Howard Zehr, Tony F. Marshall, Muladi, dan Barda Nawawi Arief untuk menilai orientasi pemulihan dalam penyelesaian perkara pidana. Metode penelitian yang digunakan adalah penelitian hukum normatif dengan pendekatan perundang-undangan dan konseptual melalui kajian terhadap KUHAP Baru serta peraturan Kepolisian, Kejaksaan, dan Mahkamah Agung. Hasil penelitian menunjukkan bahwa KUHAP Baru membentuk kerangka keadilan restoratif yang lebih sistematis, terstruktur, dan mengikat dengan mekanisme penghentian perkara di bawah pengawasan penuntut umum dan pengadilan. Kesimpulan penelitian menegaskan bahwa keberhasilan keadilan restoratif bergantung pada harmonisasi antar lembaga, kesiapan aparat, dan partisipasi aktif korban serta pelaku. Kata kunci: Keadilan restoratif, Sistem Peradilan Pidana

ANALISIS YURIDIS PERUBAHAN KONTRAK TERINTEGRASI MULTIYEARS PEMBANGUNAN JALAN DAN JEMBATAN DALAM PERSPEKTIF HUKUM KEPERDATAAN Jamanna Sembiring; Markoni Markoni; I Made Kantikha; Joko Widarto; Tuti Elawati
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 9 No. 1 (2026): February 2026
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v9i1.5932

Abstract: This study analyzes contractual amendments within multiyears integrated con-struction contracts. Such contracts are generally complex and urgent in nature, requiring both the design and implementation phases to be carried out by a single provider, with the contract duration exceeding 12 months. The issues examined concern the legal certainty of contract amendments and the potential legal implications arising from changes to con-tractual clauses in integrated contracts after the completion of the contract period. This research employs a normative legal research method using statutory, conceptual, and case-based approaches. The findings indicate that eleven contractual amendments were made, which should have met the validity requirements of agreements under Article 1320 of the Indonesian Civil Code. Several issues were identified: deficiencies in the legal ca-pacity of the parties signing the amendments, changes to the contract implementation pe-riod that overlooked conditions related to SCM implementation failures, modifications to performance measurement and payment mechanisms that undermined legal certainty, and alterations to project deliverables during contract termination that failed to comply with the specific legal norms governing public procurement. The study results that the amend-ment processes undertaken create potential legal issues concerning the validity of the agreement and the assurance of legal certainty in fulfilling the partiesâ€™ rights and obliga-tions. Keywords: Contract Amendment, Integrated Contract, Multiyears. Abstrak: Penelitian ini menganalisis perubahan kontrak konstruksi terintegrasi multi-years. Kontrak konstruksi terintegrasi multiyears umumnya memiliki sifatnya komplek dan mendesak sehingga perancangan dan pelaksanaan dilakukan satu penyedia dengan pelaksanaan kontrak lebih dari 12 bulan. Permasalahan yang dikaji adalah kepastian hukum perubahan kontrak dan potensi dampak hukum perubahan klasul kontrak terin-tegrasi pasca masa pelaksanaan kontrak berakhir. Penelitian ini menggunakan metode penelitian hukum normatif dengan pendekatan perundang-undangan, konseptual, dan pendekatan kasus. Hasil penelitian menunjukkan bahwa telah dilakukan 11 kali peru-bahan kontrak yang seharusnya memenuhi syarat sahnya perjanjian Pasal 1320 KUHPerdata. Dalam hal perubahan para pihak penandantangan kontrak memiliki kelemahan kecakapan, perubahan waktu pelaksanaan kontrak mengabaikan kondisi keg-agalan pelaksanaan SCM, perubahan pengukuran prestasi dan pembayaran pekerjaan yang tidak mendukung kepastian hukum atas sesuatu hal, dan perubahan keluaran da-lam pengakhiran kontrak yang mengabaikan norma-norma leg spesialis pengadaan ba-rang/jasa pemerintah. Hasil penelitian menunjukkan bahwa proses perubahan yang dil-akukan menimbulkan potensi permasalahan hukum atas kebasahan perjanjian dan kepastian hukum dalam pemenuhan hak dan kewajiban. Kata kunci: Kontrak Terintegrasi, Multiyears, Perubahan Kontrak.

Title

Found 9 Documents
Search

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Title Search

Found 9 Documents Search

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Title

Found 9 Documents
Search