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Turnover Intention and Employee Retention: Identifying Key Factors and Mitigation Strategies at PT. XYZ Suci Meldiana; Anggara Wisesa
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 3 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i3.6442

Abstract

The high employee turnover rate poses a significant challenge for organizations, especially in industries that require experienced labor. PT. XYZ faces this issue, especially with employees under 30 years old. This impacts workforce stability and the achievement of long-term targets. This research aims to identify the key components that influence the desire to change jobs and to develop useful methods for improving employee retention in the company. This research was conducted qualitatively, using thematic analysis based on semi-structured interviews with employees, former employees, and the company's HR. The research results show that factors causing employee dissatisfaction, such as unclear career paths, heavy workloads, lack of appreciation, and the monotonous nature of the work, are the reasons for employee turnover intention. Additionally, the causes of employee turnover intention are cognitive disengagement due to lack of managerial support and lack of organizational commitment. Many workers see their jobs as stepping stones rather than choices for a long-term career. This research proposes that job redistribution is the best way to manage workload. To carry out this redistribution, a workload analysis must be conducted first. It is highly recommended to use the Subjective Workload Assessment Technique (SWAT) to evaluate the mental, psychological, and time aspects of the workload. This analysis can help reduce workplace stress and distribute tasks more effectively. Additionally, strategic delegation is considered important to enhance productivity and ensure that responsibilities are distributed more evenly among staff members, thereby creating a more balanced work environment. PT. XYZ can improve retention, create a supportive work environment, and ensure human resource sustainability by addressing this issue. These results provide a foundation that can be used to build successful retention strategies that can be applied in similar industries.
Implementation of The Merdeka Curriculum to Address Learning Loss in X-Grade Students at SMA Al-Islam 1 Surakarta Awadian, Amelia Qanitah; Wisesa, Anggara
Proceedings International Conference on Education Innovation and Social Science 2023: Proceedings International Conference on Education Innovation and Social Science
Publisher : Universitas Muhammadiyah Surakarta

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Abstract

The success of businesses like Fujifilm and Kodak has highlighted the need for exceptional leadership skills to navigate the challenges of a VUCA environment. This volatile, uncertain, complex, and ambiguous landscape requires leaders to adapt their strategies constantly. Effective leadership is crucial not only for large corporations but also for startups in the mental health industry. In Bandung, Indonesia, a mental health service is facing difficulties in expanding its customer base, mainly due to the novelty and popularity of mental health topics in the country. The CEO of the startup lacks assertiveness and heavily relies on the decisions of other team members to achieve goals. To address this issue, a study was conducted using an ethnographic approach to identify the most suitable leadership style. By examining human behavior from a holistic and culturally rich perspective, the researchers interviewed the co-founders of the mental health startup and analyzed the data using James Spradley's Ethnography Analysis. The findings reveal that the current leadership approach within the mental health startup is ineffective. Despite the co-founders' preference for various leadership styles to improve their performance, they express a desire for a transactional leadership style to be implemented.