Garuda - Garba Rujukan Digital

Apakah persepsi kemudahan penggunaan dan persepsi kegunaan berpengaruh terhadap niat untuk menggunakan dan penggunaan aktual pada aplikasi pembayaran digital? Fazriansyah Fazriansyah; Nilam Anggar Sari; Mawardi Mawardi
JURNAL MANAJEMEN Vol 14, No 2 (2022)
Publisher : Faculty of Economics and Business Mulawarman University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29264/jmmn.v14i2.11126

Kehadiran sistem pembayaran berupa E-Wallet telah menggantikan peranan uang tunai, namun hadirnya sistem informasi baru membutuhkan proses transisi bagi penerimaannya mengingat adanya proses konflik dalam adaptasi. Sebagian masyarakat masih berfikir bahwa teknologi pembayaran akan menyulitkan mereka dalam bertransaksi karena sudah terbiasa dan nyaman dengan cara pembayaran manual. Seiring dengan populernya aplikasi pembayaran digital ternyata tidak dibarengi dengan tingginya intention to use serta actual use pada Mahasiswa Fakultas Ekonomi dan Bisnis, Universitas Kutai Kartanegara. Penelitian ini bertujuan untuk menguji dan menganalisis Technology Acceptence Model (TAM) yang terdiri atas variable persepsi kemudahan penggunaan, persepsi kegunaan, niat untuk menggunakan dan penggunaan aktual dalam aplikasi pembayaran digital. Sampel penelitian yaitu 70 orang mahasiswa Fakultas Ekonomi dan Bisnis Universitas Kutai Kartanegara yang menggunakan aplikasi pembayaran digital. Analisis data menggunakan Structural Equation Modelling (SEM) dengan menggunakan software Smart PLS versi 3.2.7. Hasil penelitian menunjukkan bahwa persepsi kemudahan penggunaan berpengaruh positif dan signifikan terhadap niat untuk menggunakan. Persepsi kegunaan memiliki pengaruh positif dan signifikan terhadap niat untuk menggunakan. Niat untuk menggunakan memiliki pengaruh positif dan signifikan terhadap penggunaan actual.

Analisis Indeks Kepuasan Mahasiswa Pada Biro Administrasi, Keuangan, Perencanaan Dan Informasi (BAKPI) Universitas Kutai Kartanegara Maulina Hartini; Mawardi Mawardi; Kartina Eka Ningsih
JEMI is managed and published by the Management Study Program, Faculty of Economics and Business, Kutai Kartanegara University. Institutional legality is reflected in the ISSN number: 1411-9560 published by LIPI in 2003 as a manifestation of the comm Vol 18 No 1 (2018)
Publisher : FAKULTAS EKONOMI DAN BISNIS UNIKARTA

Abstract:The problem of that the researchers observed at BAKPI University of Kutai Kartanegara was still pretty much a look of discontent of students will be given during this service both in terms of the problem of the Ministry administration and procedures procedures service at BAKPI as a complaint against the procedure that is convoluted, the absence of a settlement period of certainty, the requirement that the lack of transparency, and the attitude of staff BAKPI less responsive.From the discussion at length on the subject of Community Satisfaction Index (IKM) of the Ministry's Bureau of Administration, finance, planning and information (BAKPI) University of Kutai Kartanegara requirements are in less good and less satisfying students. Visible results of IKM 60.71 value which means the quality of service the Bureau of Administration, finance, planning and information (BAKPI) University of Kutai Kartanegara overall less nice. Of the eight indicators that there are five indicators that still need to be improved terms of service, i.e. the time of service, managing information, managing behavior and the handling of the complaints advice to get good value for less, whereas the rest get aced i.e. procedure of service, type of product and service competence of implementors.So the hypothesis put forward in the previous chapters, namely "that the level of satisfaction of students against the Ministry's Bureau of Administration, finance, planning and information (BAKPI) University of Kutai Kartanegara was still below expectations". proven accepted. Keywords: Student Satisfaction

Peran Organizational Learning Dan Intellectual Capital Dalam Menigkatkan Innovation Capability (Studi Pada Perusahaan Daerah Air Minum Tirta Mahakam Kabupaten Kutai Kartanegara) Mawardi Mawardi; Sugeng Raharjo
JEMI is managed and published by the Management Study Program, Faculty of Economics and Business, Kutai Kartanegara University. Institutional legality is reflected in the ISSN number: 1411-9560 published by LIPI in 2003 as a manifestation of the comm Vol 18 No 2 (2018)
Publisher : FAKULTAS EKONOMI DAN BISNIS UNIKARTA

Abstract:This study examines aspects that contribute to the innovation capability of the Regional Water Supply Company Tirta Mahakam where the antecedent variable is human intellectual property originating from intellectual capital or intelligence capital with intervening organizational learning variables. The object of research in this study was the Regional Water Supply Company Tirta Mahakam Tenggarong. The analytical tool used is the method of structural equation modeling. The findings show that there is a significant influence of organizational learning on innovations capability. While the second finding shows that intellectual capital is not capable of influencing innovations capability. Keywords : Innovation capability, intellectual capital dan organizational learning

Pengaruh Big Five Personality Dan Komitmen Organisasi Terhadap Organizational Citizenship Behavior Karyawan Pada Pt. Indonesia Pratama Di Kecamatan Tabang Mawardi Mawardi; Sri
JEMI is managed and published by the Management Study Program, Faculty of Economics and Business, Kutai Kartanegara University. Institutional legality is reflected in the ISSN number: 1411-9560 published by LIPI in 2003 as a manifestation of the comm Vol 21 No 1 (2021)
Publisher : FAKULTAS EKONOMI DAN BISNIS UNIKARTA

Abstract: The purpose of this study was to determine whether the big five variables personality and organizational commitment significantly influence organizational citizenship behavior of employees at PT. Indonesia Pratama in Tabang District and to find out, which of these variables has the most dominant influence on organizational citizenship behavior of employees at PT. Indonesia Pratama in Tabang District. The total population in this study amounted to 53 employees in the production section and the number of samples used was 53 employees. The analytical tool in this research is multiple regression. The research results show that the Big Five Personality (X1) and Organizational Commitment (X2) variables simultaneously or collectively have a significant effect on the Employee Organizational Citizenship Behavior variable at PT.Indonesia Pratama in Tabang District. The Big Five Personality (X1) variable has a partial effect on the Organizational Citizenship Behavior of Employees at PT. Indonesia Pratama In Tabang District. Variable Organizational Commitment (X2) partially affects the Organizational Citizenship Behavior of Employees at PT. Indonesi Pratama in Tabang District. From the two partial correlation test results above, it can be seen that the value of the Big Five Personality (X1) variable is the largest compared to the organizational commitment variable (X2), so the Big Five Personality (X1) variable is the most dominant variable influencing the Organizational Citizenship Behavior of Employees at PT. Indonesia. Primary In Tabang District. Keywords: Big Five Personality, Organizational Commitment, Organizational Citizenship Behavior

Pengaruh Kualitas Layanan Terhadap Loyalitas Nasabah Melalui Kepuasan Nasabah Dengan Citra Perusahaan Sebagai Variabel Moderating (Studi Kasus Pada PT. Bank BRI Persero Tbk.Cabang Tenggarong) Deri Pranoto; Mawardi Mawardi
JEMI is managed and published by the Management Study Program, Faculty of Economics and Business, Kutai Kartanegara University. Institutional legality is reflected in the ISSN number: 1411-9560 published by LIPI in 2003 as a manifestation of the comm Vol 21 No 2 (2021)
Publisher : FAKULTAS EKONOMI DAN BISNIS UNIKARTA

Abstract: The purpose of this study was to determine the effect of service quality on customer loyalty and to determine the effect of service quality on customer satisfaction at PT. Bank BRI Tenggarong Branch. As one of the state-owned banks with the largest profits in Tenggarong District, the problems that occur in Bank BRI are the Marketing Research Indonesia Survey (MRI) on customer loyalty and The Best Bank Service Excellence 2016 to 2017 shows that Bank BRI's score in terms of service and customer loyalty is still far from expectations. This means that Bank BRI has not succeeded in creating and managing customer loyalty properly. This study uses data analysis using Structural Equation Modeling (SEM) assisted by SmartPLS version 3.2.8. by testing the hypothesis using the t statistical test. The number of samples used amounted to 143 people. The results showed that the service quality variable had a significant effect on customer loyalty. The service quality variable has a significant effect on customer satisfaction. The variable of customer satisfaction has a significant effect on customer loyalty. The corporate image variable has no significant effect on customer loyalty. The service quality variable indirectly has a significant effect on customer loyalty through customer satisfaction so that the customer satisfaction variable is partially proven or there is partial mediation and the corporate image variable has no significant effect in moderating the customer satisfaction variable on customer loyalty with a positive relationship direction (strengthening) and the image variable. companies in this study are included in the Moderation Potential type (Homologiser Moderator) Keywords: Service Quality, Customer Loyalty, Customer Satisfaction, Satisfaction Customers, Company Image

Pengaruh Orientasi Pasar, Orientasi Kewirausahaan Dan Orientasi Strategik Terhadap Inovasi Produk Pada PDAM Tirta Mahakam Di Tenggarong Catur Romadhasari; Erwinsyah Erwinsyah; Mawardi Mawardi
JEMI is managed and published by the Management Study Program, Faculty of Economics and Business, Kutai Kartanegara University. Institutional legality is reflected in the ISSN number: 1411-9560 published by LIPI in 2003 as a manifestation of the comm Vol 19 No 1 (2019)
Publisher : FAKULTAS EKONOMI DAN BISNIS UNIKARTA

Abstract: The purpose of this research is to find out whether the market orientation variable, entrepreneurial orientation and strategic orientation do simultaneous influence on product innovation in PDAM Tirta Mahakam in Tenggarong, to find out market orientation variables, entrepreneurial orientation and strategic orientation whether it has a positive effect on product innovation, and among these variables which variable has the most dominant influence on product innovation of PDAM Tirta Mahakam in Tenggarong.The data analysis tool used to determine the effect of the independent variables of market orientation, entrepreneurial orientation and strategic orientation with the dependent variable of innovation in drinking water products in tuah bumi packaging on PDAM Tirta Mahakam is multiple linear regression. A significant 5% technique means that there will be a two-sided test of the sample used. The t test will be used to compare whether the results of t count are greater or smaller than t table or vice versa.The results of the research F value calculated is 24,588 while F table is 0,275. This means that F count > F table means that it can be said that the market orientation, entrepreneurial orientation and strategic orientation variables are jointly able to show their influence on product innovation or regression models can be used to predict product innovation, so that the first hypothesis is accepted and proven to be true The results of the study Partial values in this study indicate that the orientation of the enterprise, entrepreneurial orientation and strategic orientation have a simultaneous influence, market orientation does not affect product innovation and entrepreneurial orientation has a positive effect on innovation and strategic orientation also positively influences product innovation. Furthermore, there is a variable that has the dominant influence on the product innovation of PDAM Tirta Mahakam is strategic orientation. Thus H1 is accepted H2 is rejected, it is not proven that H3 is accepted H4 is accepted and H5 is accepted and proven correctKeywords: Market Orientation, Entrepreneurship Orientation and Strategic Orientation and Product Innovation.

Apakah persepsi kemudahan penggunaan dan persepsi kegunaan berpengaruh terhadap niat untuk menggunakan dan penggunaan aktual pada aplikasi pembayaran digital? Fazriansyah Fazriansyah; Nilam Anggar Sari; Mawardi Mawardi
JURNAL MANAJEMEN Vol 14, No 2 (2022): Juni
Publisher : Faculty of Economics and Business Mulawarman University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/jmmn.v14i2.11126

Kehadiran sistem pembayaran berupa E-Wallet telah menggantikan peranan uang tunai, namun hadirnya sistem informasi baru membutuhkan proses transisi bagi penerimaannya mengingat adanya proses konflik dalam adaptasi. Sebagian masyarakat masih berfikir bahwa teknologi pembayaran akan menyulitkan mereka dalam bertransaksi karena sudah terbiasa dan nyaman dengan cara pembayaran manual. Seiring dengan populernya aplikasi pembayaran digital ternyata tidak dibarengi dengan tingginya intention to use serta actual use pada Mahasiswa Fakultas Ekonomi dan Bisnis, Universitas Kutai Kartanegara. Penelitian ini bertujuan untuk menguji dan menganalisis Technology Acceptence Model (TAM) yang terdiri atas variable persepsi kemudahan penggunaan, persepsi kegunaan, niat untuk menggunakan dan penggunaan aktual dalam aplikasi pembayaran digital. Sampel penelitian yaitu 70 orang mahasiswa Fakultas Ekonomi dan Bisnis Universitas Kutai Kartanegara yang menggunakan aplikasi pembayaran digital. Analisis data menggunakan Structural Equation Modelling (SEM) dengan menggunakan software Smart PLS versi 3.2.7. HasilÂ penelitian menunjukkan bahwa persepsi kemudahan penggunaan berpengaruh positif dan signifikan terhadap niat untuk menggunakan. Persepsi kegunaan memiliki pengaruh positif dan signifikan terhadap niat untuk menggunakan. Niat untuk menggunakan memiliki pengaruh positif dan signifikan terhadap penggunaan actual.

PENGARUH SERVICESCAPE TERHADAP REVISIT INTENTION YANG DIMEDIASI OLEH PERCEIVED SERVICE QUALITY DAN MEDIA SOSIAL Ririn Sharita; Sarmila Sarmila; Retno Setiyowati; Yonathan Palinggi; Mawardi Mawardi
Sebatik Vol 26 No 2 (2022): Desember 2022
Publisher : STMIK Widya Cipta Dharma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46984/sebatik.v26i2.2109

Fakta empiris menunjukkan terjadinya penurunan jumlah pengunjung Kafe Pesona Mahakam, dan penurunan tersebut akan berdampak negatif bagi kafe jika tidak segera diatasi. Sehingga penelitian ini bertujuan untuk mengetahui pengaruh servicescape terhadap revisit intention yang dimediasi oleh perceived service quality dan media sosial pada Kafe Pesona Mahakam Tenggarong. Sampel responden dalam penelitian diambil menggunakan teknik non-probability sampling dengan metode purposive sampling yang berjumlah 67 orang. Alat analisis menggunakan PLS dengan teknik analisis data menggunakan analisis jalur (path analysis). Hasil analisis menunjukkan bahwa servicescape berpengaruh signifikan terhadap perceived service quality pada Kafe Pesona Mahakam Tenggarong. Servicescape berpengaruh signifikan terhadap media sosial pada Kafe Pesona Mahakam Tenggarong. Servicescape berpengaruh signifikan terhadap revisit intention pada Kafe Pesona Mahakam Tenggarong. Perceived service quality tidak berpengaruh signifikan terhadap revisit intention pada Kafe Pesona Mahakam Tenggarong. Media sosial tidak berpengaruh signifikan terhadap revisit intention pada Kafe Pesona Mahakam Tenggarong. Perceived service quality tidak memediasi pengaruh servicescape terhadap revisit intention padaKafe Pesona Mahakam Tenggarong. Media sosial tidak memediasi pengaruh servicescape terhadap revisit intention pada Kafe Pesona Mahakam Tenggarong.

Pengaruh Rekrutmen Dan Seleksi Terhadap Kinerja Karyawan Melalui Penempatan Kerja Sebagai Variabel Intervening (Studi Pada PT. BPD Kaltim-Kaltara Kantor Cabang Tenggarong) Irfioni Cornely Islami; Nilam Anggar Sari; Mawardi Mawardi
JEMI is managed and published by the Management Study Program, Faculty of Economics and Business, Kutai Kartanegara University. Institutional legality is reflected in the ISSN number: 1411-9560 published by LIPI in 2003 as a manifestation of the comm Vol 23 No 1 (2023)
Publisher : FAKULTAS EKONOMI DAN BISNIS UNIKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53640/jemi.v23i1.1347

The problem that occurred at PT. BPD Kaltim-Kaltara Tenggarong Branch Office that there are still many customers waiting for service queues with a long duration of time, although it is undeniable that employees has implemented the existing procedures in the company effectively and efficiently. The purpose of this study was to identify and examine the effect of recruitment and selection on employee performance through job placement as an intervening variable. Data collection was carried out by distributing questionnaires to employees of PT. BPD Kaltim-Kaltara Tenggarong Branch Office, totaling 68 respondents. This study uses quantitative methods with census techniques. The data obtained was then processed using a structural equation model (SEM PLS 4). The results showed that (1) recruitment did not affect performance (2) recruitment did not affect job placement (3) selection had an effect on performance (4) selection had no effect on job placement (5) job placement had no effect on performance (6) recruitment does not affect performance through job placement (7) selection does not affect performance through placement.

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