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All Journal Enrichment : Journal of Management El Mudhorib Jurnal Kajian Ekonomi dan Perbankan Syariah Frasa: English Education and Literature Journal
Akbar Jaya
IAIN Fattahul Muluk Papua
Arts Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences

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KUALITAS PELAYANAN PEMBUATAN NOMOR POKOK WAJIB PAJAK PRIBADI DI KANTOR PELAYANAN PAJAK PRATAMA JAYAPURA PROVINSI PAPUA Dwi Arya Permana; Sahudi Sahudi; Akbar Jaya
EL MUDHORIB : Jurnal Kajian Ekonomi dan Perbankan Syariah Vol. 1 No. 2 (2020)
Publisher : Program Studi Perbankan Syariah, Fakultas Ekonomi dan Bisnis Islam, IAIN Fattahul Muluk Papua

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (490.14 KB) | DOI: 10.53491/elmudhorib.v1i2.105

Abstract

Pada umumnya salah satu kewajiban wajib pajak adalah mendaftarkan diri untuk memperoleh Nomor Pokok Wajib Pajak (NPWP) Pribadi. Kepemilikan NPWP Pribadi merupakan suatu kewajiban bagi setiap Wajib Pajak apabila telah memenuhi persyaratan subjektif dan objektif berdasarkan ketentuan peraturan perundang-undangan perpajakan. Wajib pajak wajib membuat NPWP Pribadi maka pemerintah berkewajiban untuk memberikan hak mereka sebagai warga negara untuk memperoleh fasilitas umum sesuai dengan harapan yang diinginkan, untuk itu pemerintah harus mempunyai komitmen dan memberikan pelayanan khususnya dalam hal ini kepada wajib pajak yang akan membuat Nomor Pokok Wajib Pajak Pribadi sesuai dengan standar dan menerapkan tolak ukur kualitas pelayanan. Jenis penelitian yang digunakan adalah penelitian kualitatif. Penelitian ini menggunakan data primer (utama) dan sekunder (penunjang). Informasi dari sumber data primer dalam penelitian kualitatif pada umumnya dapat digali dengan lebih mendalam melalui teknik observasi dan wawancara. Hasil penelitian dengan mengenai Kualitas Pelayanan Pembuatan Nomor Pokok Wajib Pajak (NPWP) Pribadi Pada Kantor Pelayanan Pajak Pratama Jayapura Provinsi Papua dapat dilihat mengenai Tingkat kinerja dan tingkat kepentingan. Wajib Pajak merasa tingkat kinerja pihak pelayanan pada bagian pembuatan NPWP sangat penting dan sudah sesuai dengan tolak ukur pelayanan Kantor Pelayan Pajak Pratama Jayapura Provinsi Papua. Kantor Pelayanan Pajak Pratama Jayapura Provinsi Papua dalam meningkatkan kualitas pelayanan dalam pembuatan Nomor Pokok Wajib Pajak (NPWP) Pribadi, Kantor Pelayanan Pajak Pratama Kota Jayapura Provinsi Papua Menerapkan prinsip dalam meningkatkan kualitas pelayanan Prinsip itu mencakup, Kepemimpinan, Pendidikan, Perencanaan, Ulasan (Review), Komunikasi, Penghargaan (Reward).
Identification of Human Resource Management Best Practices in the MSME Sector Abd. Karman; Purnomo; Akbar Jaya; Teguh Setiawan Wibowo
Enrichment : Journal of Management Vol. 12 No. 2 (2022): Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (915.396 KB) | DOI: 10.35335/enrichment.v12i2.590

Abstract

This study aims to obtain evidence of scientific support from existing publications so that we can answer the problem of this study, namely identifying superior and destructive human resource management in the MSME sector. Then we make the data online from many sources that we believe can answer the problem. We have collected 60 relevant publications from the data and discussion to answer this study, limiting the barrier from 2010 to 2022. Our study was carried out under a phenomenological approach where we wanted to get answers from several existing data so that our findings could get answers. Based on the study and the results of the discussion, we can summarize that some best practices have contributed to the success of MSMEs, including having superior human resources and having the best, which includes understanding how to sell MSME products, having the soul to serve consumers with care and understanding decision-making solutions then placing the customer's face, and having financial and generational governance capabilities following the needs of MSMEs in the era of free competition.
APPLYING THE STORY TELLING METHOD TO IMPROVE PUBLIC SPEAKING SKILL FOR ENGLISH STUDENTS Linda Safitri; Akbar Jaya; Jana Siti Nor Khasanah
FRASA: English Education and Literature Journal Vol. 4 No. 1 (2023): Volume 4. No 1. March 2023
Publisher : Universitas Duta Bangsa Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47701/frasa.v4i1.2623

Abstract

This research aims to find out whether or not and what extent storytelling can improve the public speaking skill for English students. This research is classroom action research. They are 4 procedures those are planning, action, observation and reflecting. The data are in the form of qualitative and quantitative. The quantitative data were taken from the test conducted before and after the actions were implemented then the qualitative data were taken from the result of observation while the actions were being carried out. The data in this research are English students at Islamic University Jayapura. Based on the analysis of data, the researcher finds that the storytelling method can improve the public speaking skill for English students. Students became more active, confidence and enthusiastic. The mean score for 1st semester pre test 70.96 increased to 84.16 in post- test 2 and 3rd semester pre test 76.4 increased to 84.5 in post-test 2.
Co-Authors Dwi Arya Permana Jana Siti Nor Khasanah Linda Safitri Purnomo Sahudi Sahudi Teguh Setiawan Wibowo  Abd. Karman