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Journal : Alignment: Journal of Administration and Educational Management

Peran Komite Sekolah dalam Meningkatkan Kualitas Pelayanan Edi Susanto; Ahmad Tohardi; Ari Juliana
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 7 No. 2 (2024): ALIGNMENT : Journal of Administration and Educational Management
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/alignment.v7i2.12157

Abstract

This research aims to describe the role of the school committee in improving the quality of services at SMA Negeri 1 Sepauk, Sintang Regency. This research uses a case study type of research. This research was carried out at SMA Negeri 1 Sepauk, Sintang Regency. Data collection techniques include observation, interviews, and documentation using the data analysis technique Analysis Interactive Model from Miles and Huberman. The results of the research show that the role of the committee is to provide consideration for its implementation in the form of giving input on the education management process in schools. The role of the school committee as a supporting body for the implementation and efforts to improve the quality of services, especially Islamic religious education, can take the form of financial support, energy, and mental support. The role of the committee as a mediator so far takes the form of relationships between the principal and the community, the principal and the education board, and the principal and the school itself. In conclusion, the role of the school committee in improving the quality of service at SMA Negeri 1 Sepauk Sintang Regency can act as a consideration provider, a supporter, and as a mediator. Keywords: Improving Service Quality, Role of School Committees.
Kualitas Pelayanan Publik di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kabupaten Mamberamo Tengah Oktavianus Randa Lembang; Abner Herry Bajari; Ari Juliana
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 7 No. 2 (2024): ALIGNMENT : Journal of Administration and Educational Management
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/alignment.v7i2.12880

Abstract

This study aims to analyze public services in Central Mamberamo Regency with a focus on licensing and non-licensing services implemented by the Investment and One-Stop Integrated Service Office. To conduct an in-depth analysis, the method used is descriptive qualitative. Direct observation to the research location, interviews using question guidelines, and conducting studies of various documents related to the research topic are a series of data collection techniques that are classified into two types of data, namely primary data and secondary data. All completed data collection processes are continued with data analysis in three stages. Starting from sorting the results of the data that has been obtained into important parts according to the focus of the research. Second, describing the field findings in narrative form into the discussion. And finally analyzing the results of the data presentation in a conclusion related to licensing and non-licensing services. The results of this study found that facilities, low service room support capacity, and the time to complete licensing applications did not support the licensing and non-licensing service process so that the quality of service was not yet qualified. Coupled with low employee discipline, inadequate number of officers, and minimal training for service officers are factors that fall into the category of service systems and officer capabilities that affect licensing and non-licensing services in Central Mamberamo Regency. Keywords: Quality of Licensing Services, Central Mamberamo
Implementasi Kebijakan Tambahan Penghasilan Pegawai Pemerintah Kabupaten Yalimo Royendra Manullang; Ari Juliana; Abner Herry Bajari
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 8 No. 2 (2025): Alignment:Journal of Administration and Educational Management
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/alignment.v8i2.14754

Abstract

This study aims to analyze and determine the implementation of the additional employee income policy in the Yalimo Regency Government. This study uses a qualitative descriptive method, data collection through interviews at the Jayawijaya Police. A total of 9 informants were selected as key informants. In conclusion, the implementation of the TPP in the Yalimo Regency Government has been carried out in accordance with the procedures and in accordance with the TPP policy, namely Perbup Yalimo No. 4 / 2022 and the Regulation of the Minister of Empowerment of State Apparatus and Bureaucratic Reform of the Republic of Indonesia No. 65 / 2020. The classification of Additional Employee Income (TPP) in Yalimo Regency is in accordance with the standards for determining job classes that have been set by the government. Control and supervision in the form of sanctions for cutting TPP are ineffective because Perbub Yalimo No. 7/2023 itself does not regulate in detail the sanctions for employees who violate discipline with absence values ​​​​that do not meet the criteria, as a result, this policy weakens other policies, namely Article 11 number 1 of Perbup Yalimo No. 7/2023 concerning the Provision of TPP for ASN in the Yalimo Regency Government Environment. Factors that influence the implementation of additional employee income policies in the Yalimo Regency Government. 1) Human resources, financial resources and supporting resources including facilities and infrastructure have a very large influence on the implementation of additional employee income policies. 2) Disposition in the form of attention from actors or policy implementers in the form of providing incentives or rewards for policy implementers who excel greatly influences the implementation of additional employee income policies in the Yalimo Regency Government. 3) A large bureaucratic structure with a large number of employees and no clarity of duties, this causes waste and decreases performance, but employees have a good level of cooperation.  Keywords: Policy Implementation, Additional Employee Income