Article Per Year (5 Year)
p-Index From 2020 - 2025
0
P-Index
This Author published in this journals
All Journal Ekuilibrium : Jurnal Ilmiah Bidang Ilmu Ekonomi
Lina Sugiyanto
Universitas Soerjo Ngawi
Economics, Econometrics & Finance

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
EKSPEKTASI DAN PERSEPSI MAHASISWA TERHADAP KUALITAS PENDIDIKAN PADA UNIVERSITAS SOERJO NGAWI Rozalina Novianty; Lina Sugiyanto; Istiana Wijayanti Mala
Ekuilibrium : Jurnal Ilmiah Bidang Ilmu Ekonomi Vol 11, No 2 (2016): September
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (266.371 KB) | DOI: 10.24269/ekuilibrium.v11i2.212

Abstract

This research is conducted to know students expectation and perception to the quality of education at University of Soerjo Ngawi, in study program of management. The research was using SERVQUAL (Service Quality) method which founded by Parasuraman, et.al. Based on the data analysis, the student’s expectation to quality was not enough than the actual quality. We could see from the result between quality-expectation and quality-perception that showed the big differences result.
Co-Authors Istiana Wijayanti Mala Rozalina Novianty