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All Journal Journal of Green Science and Technology Hermeneutika : Jurnal Ilmu Hukum Devotion: Journal of Research and Community Service Journal of Social Science Journal Research of Social Science, Economics, and Management Journal Of Law Sciences (Legisci) Journal of Community Service (Abdisci) Journal of Green Science and Technology
Diky Irdianto Pratama Pratama
UNIVERSITAS SWADAYA GUNUNG JATI
Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Social Sciences Transportation Other

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Legal Protection For Consumers In Online Buying and Selling Transactions: A Civil Law Perspective Hidayah, Ilfa Luthfia; Tinura, Dea Fadilla; Khotimah, Lisa Chusnul; Permana, Deni Yusup; Dikrurahman, Diky
Journal Of Social Science (JoSS) Vol 4 No 5 (2025): JOSS: Journal of Social Science
Publisher : Al-Makki Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57185/joss.v4i5.451

Abstract

The rapid development of information and communication technology has had a significant impact on the pattern of buying and selling transactions, one of which is through online platforms. Although this transaction offers convenience and convenience for consumers, there are also challenges related to the protection of consumer rights. This article discusses legal protection for consumers in online buying and selling transactions from a civil law perspective. The main focus of this discussion is on consumer rights regulated in the Consumer Protection Law as well as the protection of consumers in transactions that occur in the digital space. This discussion covers various issues, such as the responsibility of business actors, quality assurance of goods or services, the right to get clear and correct information, and effective dispute resolution mechanisms. In the context of civil law, this article examines how legal protection for consumers can be applied to provide legal certainty and prevent adverse practices that can put consumers at a disadvantage. It is hoped that this article can provide insight into the importance of comprehensive regulations in protecting consumer rights in online buying and selling transactions.
Co-Authors Achmad Tristianoka Adriansyah, Rifky Ainun Nisha Alfian, Hadi Alip Rahman Anggara, Adi Aprilllah, Yara Noerheti Dikrurahman, Diky Dudung Hidayat Endang Sutrisno Fatah Alfiandi, Muhammad Rasyid Gunawan, M. Sigit Hidayah, Ilfa Luthfia Karmenita, Karmenita Khotimah, Lisa Chusnul Krisna R, Bayu Muhamad Ikbal Nuranggita, Gina Nurfandhyca, Dendhy Nurjanah, Najwa NURWAHIDAH NURWAHIDAH Permana, Deni Yusup Putri Indah Lestari Raden Handiriono Ramadhan, Mohammad Zidan Ratu Mawar Kartina Saihul Anwar Sanjaya, Luqman Rofiq Suryadi, Slamet Tatang Basujata Tinura, Dea Fadilla Vellita, Adriana Wardi Wardi Wiranata, Fahad Yasin, Mohamad Hikmah Yuda Rizki Mahesa Yusup Permana, Deni