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All Journal HASANUDDIN JOURNAL OF BUSINESS STRATEGY
Hariati Hariati
Water Utility Company of Bone
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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The Effect of Job Motivation and Job Satisfaction on Employee Performance through Organizational Citizenship Behavior Hariati Hariati; Mahlia Muis; Yunus Amar
Hasanuddin Journal of Business Strategy Vol 3 No 4 (2021): Hasanuddin Journal of Business Strategy
Publisher : Magister Management, Hasanuddin University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26487/hjbs.v3i4.490

Abstract

This study aims to determine and analyze the effect of work motivation and job satisfaction on employee performance with organizational citizenship behavior (OCB) as an intervening variable at PDAM Wae Manurung in Bone Regency. Data collection was conducted through observation and questionnaires. The data are then analyzed using path analysis and evaluated their validity and reliability, classical assumption tests, and Sobel tests beforehand. The results showed that work motivation had a positive and significant effect on organizational citizenship behavior. Job satisfaction has no effect on organizational citizenship behavior. Work motivation has a positive and significant effect on employee performance. Job satisfaction has a positive and significant effect on employee performance. Organizational citizenship behavior has a positive effect on employee performance. Work motivation affects employee performance through organizational citizenship behavior. Job satisfaction has no effect on employee performance through organizational citizenship behavior.
Co-Authors Mahlia Muis Yunus Amar